Almost impossible to get a hold of someone. I called and I sent an email. I finally had a chance to…read morestop by but the guy i talked to seemed distracted and uninterested. He kept talking and joking around with someone I assumed was staff but I didn't see them. I told him I would think about it. Im not going back. Customer service is different that tattoo skills. You might just need a shop manager or a dedicated front desk person.

Robert was awesome. Scheduled me for the following day, made suggestions and my tattoo came out…read moreperfect. Clean shop, great service.

Malachi was awesome! It was my birthday and I wanted a couple of smaller tattoos. He was very…read morehelpful and informative (I'd only had 1 previous tattoo). I love the new ink he gave me, and the shop was clean and had a great vibe to it. The shading he did looks amazing!, it's exactly what I wanted! Thanks for making my birthday so memorable!

Chloe is amazing! I called to make an appt and was able to…read moreget a tattoo within an hr! Chloe was vey helpful and walked me through the whole process. I got a white tattoo and she made sure I knew I would eventually fade which is fine with me. She was very nice and accommodating when I asked her to redo the stencil a bunch of times! The tattoo shop was very clean with music playing in the background. I would definitely come back here for my next tattoo! Don't forget to bring cash when you come!

Juan is definitely one of the better professionals in this area to go to when it comes to…read morepiercings. I stopped by again because I had a little bump around one of the piercing things I got at another shop a long time ago. He helped me with the bump and explained aftercare very well, he's also very friendly and kind. They took me as a walk in which I appreciate greatly.

Big thanks to Juan for my piercings! I finally worked up the courage to get them done, and you made…read morethe experience so relaxing and completely painless. I'm already looking forward to coming back next week for more. Thank you so much!

Cody Lee, Incredible.!…read more From the start of the initial process, meeting, setting up design, being able to work with my schedule. I highly recommend. His work shows for its self. This pic is 2 months after too.

I almost never leave reviews but I've gotten tattooed by Ruben quite a few times now and he is the…read moreabsolute best! Such a good artist, fun to chat with, and a really good vibe!!!

After a long time of contemplating I finally decided to get surface back piercings and I chose to…read morecome here.... And I am so glad I did!! Cholo was extremely professional and friendly. He took his time making sure they were even and making sure I was happy with the placement. Inclusively he noticed I was wearing gold jewelry already so he picked out gold jewelry for my piercings (which I thought was very thoughtful and is something other piercers never even offered me in the past) the studio was very cleanly all and all I will definitely be coming back! And will recommend my friend to come here for all their piercing needs!!!

Came here with my friend to get our belly pierced. I've had it pierced once before somewhere else…read moreand it hurt so bad. I removed it for some time so I had to get it repierced. Cholo did such an amazing job that I didn't even feel it! He walked us through the steps and answered any questions we had. At the end, we spoke to Amy at the front and she was so wonderful. She told us how to clean it and gave us saline spray for our piercing. We had a nice conversation with her after going through the cleaning process. I'll be back if I ever need anything else pierced FYI: it's cash only. there's an atm at the gas station next door that charges $3.50

This is only my second ever tattoo but I don't know if any other place will top the experience I…read morehad from getting tattooed by Roman. The man is an absolute beast of an artist, with over two decades of experience under his belt. He's tattooed high profile celebrities like rappers and football players so yes he is pricey, but it is worth every single penny. So much so that I flew all the way from Baltimore to go see him (no regrets at all). Roman specializes in realism and biomechanical pieces, so if you like either of those styles (or both), he's the guy you want. Aside from being an amazing tattoo artist, he is also a super chill guy and a caring father to his kids. When I got to the studio I was instantly treated like a star. His wife Kaitlyn is super lovely and one of the most amazing hosts ever. She helps Roman out while he works and makes sure his clients are comfortable and well fed. When I had my second session for my sleeve I was feeling very under the weather and she would make me hot tea and even fetched a blanket for me. These people really make you feel like home. On both my days there they fed me lunch/dinner and supplied snacks and beverages too. The aesthetics in the studio is a site to behold as well, especially if you like HR Giger art or anything biomechanical related. I look forward to finishing up my tattoo with Roman. If you want a sick realistic biomechanical piece, hit him up when you're around San Bernardino!

I don't even know where to start!…read more My sister and I were looking for someone that could do a rose on both of us in memorial for our mother. Of all the artists that I had spoken with face to face and over IG, and the ones that Didn't respond, I am truly grateful that they weren't the ones! LOL! My sister found a gem! My sister lives in Yucaipa and had previously gotten a tattoo with another artist at this shop. After checking out the shop further, she found an artist by the name of Mike. She reached out to him and was able to book appointments for us within a reasonable amount of time. Super Stoked about that, needless to say. Cuz who really wants to wait weeks to get a tattoo?! She sent pictures to him of a few ideas we had and he did not disappoint! I was in love just with the outline of the tattoo. I Absolutely love the finished product! I am already thinking about my next tattoo! This man is very talented, y'all! You definitely need to check these guys out! The shop was Very clean. The staff were all so friendly and respectful! This shop is so different from the rest. I will definitely be back for more!!! These pictures were taken on 6/7, tattoo was done on 6/5.

THEY STEAL YOUR DEPOSIT!!! I had sent my deposit to Therisa…read moreand never received a confirmation. She had giving me a date and time prior to me depositing the money all I was asking for her to confirm and assured my appointment but never got ONE until asked to cancel due to no confirmation or response for over 2 days. That's when she replies and excuses the reason for ignoring me on instagram after I'm seeing her active on her account plenty of times. She said she would return my deposit but blocked me after I waited almost a week. I tried reaching out to Bryan the owner and he was very rude stating that his encouraging Therisa not to return the money and that she should of being rude to me. I POSTED THE PICTURE OF OUR CONVERSATIONS. You'll see who's wrong and if that doesn't prove that they stole my deposit.

Follow up response to business response on Google: I made ONE request to change the design from…read moresomething custom to something he'd already done before for his and my convenience, so that response is BS and I have the messages to prove it. Also, no design was ever made and no work was ever done prior to the requested change. Additionally, on two occasions he stated he would provide a design for filler options and in both cases that never happened but I sent in designs instead. This guy always has excuses. In reality, he likely was prioritizing clients with more costly pieces because before the last cancelation he offered attractive pricing to instead do my entire back and had already canceled twice to assist two other clients whose tattoos were "running later than expected". To be in business for 25 years and you can't plan to get someone in the shop after 4 attempts? Right...seems suspect the more I think about it. And one of the appointments was made without my knowledge and I STILL rearranged my schedule to show up but he did not. Again, I have all the messages to validate every single claim on here and a witness. Be warned... I'm a very reasonable and patient guy and tried to be very accommodating but coming here was the worst experience with a business I've ever had and I'll always regret it forever with a permanent reminder on my body. Went here to have a tattoo fixed (cover up) and paid $300 on 4/6/24 just to "prep" the area with a "skin tone" colored ink, which actually turned out a terrible shade of orange, and I'm a pale white guy so it looks pretty bad now. But, I was trusting when Bryan told me he had used that approach successfully on other occasions and that it would not look like that when we did the actual cover up during a future session. However, after THREE canceled "scheduled appointments" I ultimately had to just call it quits and face the reality that this guy was never really going to complete the work that we agreed to and now I'm worse off than when I first arrived and lost $300 for NOTHING! Here's the timeline for reference: 4/6/24: Prep work $300 4/27/24: 1st cover up appointment @1:30p - I got a text at 1:15p when I was already about to park at the shop that he could not make it. Many would've beed bothered but I respectfully agreed to reschedule. 5/4/24: 2nd attempt at scheduling an appointment - Canceled to continue tattoing someone else. No problem. So, we rescheduled again. 5/26/24: 3rd attempt at scheduling - I got a text the night before to cancel the appointment. Things happen in life, but 3 cancellations in a row, and right before the appointment, is unacceptable. And requiring customers to put a deposit down that is non-refundable that you get to keep if they can't show up when you don't even show up yourself is ironic and questionable. I'm a disabled veteran with an injury from an IED blast in Afghanistan that prevented me from getting a cover up done for many years and when I finally had the financial means to do it this is what I get, an even WORSE tattoo and $300 down the drain. What a major disappointment. If you run a business, there needs to be accountability and standards. Period. And clients deserve basic decency and respect. Our time is valuable too. And issues like this are potential legal liabilities...

Thank you to Thomas for fixing my double helix piercings! I got them pierced from another place and…read morethey still haven't healed since last November. They were irritated and gross. I came in to Steel and Ink on a whim to ask if they could look at my piercing. Thomas helped me out, looked at my piercing, and put in some hoops. He said a lot of people do better with them, so I was willing to try anything. And you know what, they already feel so much better!! Thank you Thomas for helping me out today!

Best in the area IMHO! Richard kills it and has great suggestions on the art work. I will be back…read morefor number 3 here in Highland.

Professionalism , market knowledge exceptional, always available . Smooth sale processread more

Joe goes above and beyond what we expected through this process, especially compared to past…read moreexperiences we've had with other realtors. He genuinely cares and made this process so easy and we were able to sell within weeks. We will definitely be recommending his services!

Adrien did my tattoos as well as my wife's sleeve. He is very professional and does amazing work…read more Lines are very clean and the color and realism are off the charts. He is very knowledgeable about tattoos and gives his professional opinion about what would look great and give the best artistic look to the piece. Highly recommended and would go for work again.

I come here for both my tattoos and Piercings!!! I have…read moregotten all of my face piercings done here by Valerie. I have a septum, eyebrow piercings, spider bites, and both sides of my nose. She has a great response time and is very transparent. She is also very helpful anytime I have questions or concerns about my piercings. For tattoos I have some amazing big pieces from Mario! The shop has great vibes and very friendly people. I always feel welcomed anytime I come in.