First potential tattoo experience was terrible. All artists seem really great, but I can say Brittany is extremely unprofessional. This was my first tattoo and wanted a good experience, but it was not that at all. I had originally walked into Artistic Element a few months ago, wanting just a quote on a tattoo. Brittany was there and immediately quoted me, I wasn't quite ready to get it at the time as it was my first tattoo so I hesitated. I finally decided I wanted the tattoo and wanted her to do it because I liked all of her work on Instagram. I emailed her for an inquiry, a few days later I received a questionnaire, that I answered completely, and even sent her a picture of my desired tattoo design. Which was a very simple design. She emailed me, and asked me to come in for a consultation. My husband and I came in for the consultation, and she was no where to be found. One of the other tattoo artist that was there, was very helpful and attempted to contact her via phone and text. After waiting about 20 minutes, and no word from her on her ETA, we left. Later that night I got a message around midnight apologizing for missing the consultation. She didn't know we had it because she didn't read her email and didn't know we scheduled. I thought that was a huge red flag, but decided I really liked her work and would give her another chance. We rescheduled for a few days later. We showed up to the shop and waited about 15 minutes for her arrival which was 10 minutes later then our scheduled time. When i showed her my design that I had emailed she was surprised at how easy it was and apologized that she wasn't really sure who she was talking to via email. She stated I didn't need a consultation at all. She told me the price and that it would be super quick. Her calendar was pretty booked, and the only time that fit in with my schedule was 3 week out from our consultation. We scheduled for today Sept. 11th. I arrived at my appointment and there was a women being tattooed by Brittany, I didn't think anything of it as I figured she was just finishing up. Brittany then came over, and asked me again of what design I wanted, and that she totally forgot my appointment was for today. She said she could have someone else do it. Immediately I was like well, I scheduled this with you 3 weeks ago, and this is my first tattoo and I wanted you to do it because I like your work. She tried pushing me off onto another artist, who was really nice about it and was willing to sketch something up for me. I was already anxious about getting the tattoo, and being passed around put a very bad taste in my mouth, especially since I had booked an appointment 3 weeks ago! I understand it was a simple tattoo and not a huge money maker, but it really made me feel crappy. I had made an appointment, had been really flexible with her multiple times, and for her to not remember the appointment and then pass me off immediately was extremely unprofessional.
Your work may be good, but that doesn't warrant giving people poor customer, making their design or idea feel unimportant, and giving people the run around. read more