8 months pregnant explained to them I wasnt physically able to work and needed at least a month to…read morepush payments out. Never made a late payment always on time, put $3000 down on a car almost a year ago just to find out my car got towed while me being 8 months pregnant & with my 6 year old inside a store in another city away from home to come outside in the cold dark completely stranded. They took my wallet, keys, a check, a phone without any notice. Next day still don't know location of the car or my belongings. Would never recommend not even to my worst enemy. Completely screwed me so now I'm missing my doctor appointment today and all the other important things I needed the car I worked so hard for. Thanks a lot!!!!!!!!!

They are very ignorant and arrogant assholes. They will put whatever names on the paperwork just so…read morethey can make a sale. They harass all the clients references and they are in the process of being sued. DO NOT GIVE THEM YOUR BUSINESS. THEY WILL SCREW YOU. A client of theirs put my name on their paperwork when I found out they were told to take me off they were told a dozen times and still harass me. I don't even know that person. So now they are being sued. You screwed with the wrong person.here is the picture of the clients car who falsified paper work and put my name on their paperwork the clients name is April Allen in Ohio. She will be sued too.

I would rate this place a 0/10 if possible, I just left this dealership after dealing with Cj…read more(salesman) and Keith (finance manager). CJ specifically lied over the phone saying that they were offering 5k- to 10k for lifted trucks that are in excellent condition and when I get here they offer me 10k below trade in value. This place will say anything over the phone to have you make the drive here. DO NOT TRUST THEM. They put cheap lifts and cheap rims/tires on vehicles and overprice them by at least 6-10k over KBB value.

Terrible Communication and Unproffessional. Breached legally binding contract. "Sold" vehicle to me…read moreand then sent text saying someone else bought it. I already had a bank check in my possession for the vehicle. Chillicothe Truck was aware of this and agreed to this. Legal action likely coming.

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Buyers beware of purchasing vehicles from this dealer. Purchased vehicle in January, less than a…read moreweek later, transmission goes out. Never told me about the 'free' ASC Warranty. It's now April and I still do not have the title. Follow-up service is horrible as I cannot get them to send a title or call me back. I would NEVER purchase a vehicle from them again! Currently pursuing assistance from BBB and Atty General's Office.

BUYER BEWARE!!! These people are being very deceptive & braking the law. They're using "Bait &…read moreSwitch" & False Advertising tactics to deceive people into either coming or calling to sell cars! I was looking for a car & seen a good deal obviously found out it was to good to be true when I gave them my information & started to inquire about the car. They had a 2019 Dodge charger R/T with a sales price of $13,000. So when I asked if it was available I received a text message that the price was $18,000. I then called because of the obvious confusion and I also live two hours away from the dealership. I wish I could give you the audio to this call. I asked about the car & the polite girl on the other side of the phone just says yes that's the price. I then told her about the text I got & the fact that I'm driving 2 hours to look at this car so I wanted to double check before I leave. She then says well that's the down payment not the actual price. They informed me that the $13,000 is a down payment and the actual price is around $32,000! It's actually wild to me that these types of dealerships get away with what they do & I'm currently looking into reporting them because I don't care what loophole they're using, simply lying is unacceptable in business!

The price online was listed at $5000 for a particular car I was looking for. I got cash out,…read moreheading to them about 200 miles away only to find out in talking with them the DOWN PAYMENT is $5000. The out the door price was over $11,000!! Nowhere did it say a down payment. How really shitty of them.

The rudest owner ever. They screwed up my paperwork and sent it to Florida. They saud it was my…read morefault and didnt wqnt to fix the problem. Overall bad experience and i will not return there!

Words cannot describe how shady this business is. When asked to present us with an itemized bill…read morefor the potential trade and purchase of a vehicle, they continued to write on a made up sheet of paper, making the numbers more and more vague. When we put together the numbers they proposed, they did not add up at all, in fact the numbers were thousands in difference. When asked to take off the added in warranties, which are NOT needed at all, they lied and said they were necessary when legally, they aren't. When confronted about the numbers being off, they doubled down and proceeded to tell us that they would never scam anyone, given that the numbers WE knew were right, and they had somehow added $10,000 in somewhere in the deal on this made up sheet of paper. Nothing about it was legal, nor felt right. I plead with anyone looking to buy a car, DO NOT buy from this dealership. I personally know a whole host of people that were taken advantage of by this dealership.

We just bought our second van from Vallery Ford in Waverly. We love the people, and the whole…read moreexperience was hassel-free and pleasant. Thank you, John, Keith and Bill!! We will not buy a vehicle from anywhere else.

Great car buying experience!…read more Great customer service and easiest car buying experience I have ever had. Drove over an hour to buy a car from them and passed many dealerships along the way. This was my first car buying experience with them and expected to have to haggle over price and thought I would be there for hours. Not the case at all. We had the deal done over the phone and easy process once I got there. Worth the trip folks! Go see Johnny and the team. Thanks Vallery Ford!