My experience with Appliance Repair Service, Inc:…read more .Repair was prompt and repairman very cordial .In and out of house in 30-40 min .~20 mile round trip from office to house (according to gps) .$51.25 for part .$273.65 for labor .$30.05 for tax .Total $354.95 You be the judge!

High-end Whirlpool stainless cooktop gas valve cracked. Gas leak threat was real. Scheduled…read morerepair with Robert. Arrived on time, and was clean and organized (right tools, skills, etc). Knew exactly what to do. R&R took about 45 mins. Downside: P&L expensive. Recommended.

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

I needed same day service on a refrigerator. Ivan and Protech worked me in at the end of his long…read moreday. I am so impressed with the service! Ivan is very knowledgeable and courteous. He explains and shows you the issues as he goes. He did not just blindly replace parts. he actually repaired the existing parts and electronics that could be repaired. I highly recommend you give him a try. Protech will be my appliance repair service from now on. Refreshing to find a company you feel you can trust and rely on.

I needed repair to my refrigerator. My ice maker was not making ice. After several diagnostic…read moretestings I was told the control panel and ice maker needed replacing for $950! On top of that, I found my hardwood floors were badly scratched from the refrigerator being pulled away from the wall.

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.

From the owner: Get a FREE estimate on system installation or replacement. FREE service call with appliance repair!…read moreFast, reliable service you can trust! Discounts available. Call now!

Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

We called Nick about our gas oven that stopped working this morning. He has already been here (same…read moreday) and it's repaired! Amazing response time and excellent service! Very nice guy and also taught me how to take the oven door off! We would HIGHLY recommend! It's such a wonderful surprise in our current world to find someone who still cares about their job and provides great customer service!

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more

In Tennessee and across the U.S. in 2025, it is illegal for a business to charge a surcharge for…read moredebit card transaction, even if they process it as a credit card. Tim Shipley charges a 7 percent fee on debit card transactions. This is illegal. I received him as a repair tech through my home warranty. Charging fees on a deductible is also against the home warrantiy policy. Avoid at all cost. He is rude, disrespectful, and unreliable.

Met Tim today! He & Mike came in and diagnosed our oven issue quickly and was very clear regarding…read morethe part delay & arrival estimate. Impressed how he asked several times if I or hubby had any more questions. More info when the part comes in!

Hired for tall, MDF, wall shelf unit re-assembly. Prompt response to my inquiry, job completed…read morewithin a week, both he and his son were professional & considerate of our home (removed shoes), he was creative & knowledgeable about how to resolve the challenges presented (the unit had been damaged when it had been disassembled to move). His pricing is reasonable/competitive. He does have a 2 hr Minimum tho, so collect your honey-do list in advance. Fountain City & Knoxville areas.

From the owner: We are a family owned and operated business in Knoxville, TN. We want to make Handyman services a…read more“White Collar” experience. To achieve this, we promise to show up as scheduled, dressed professionally and will respect you and your property. We perform plumbing and lighting fixture repairs, furniture and tool assembly services, wall mount TV installation, and maintenance items such as filters and bulbs.

Archer AC went above and beyond to find and repair the refrigerant leaks in our AC system that…read moreother companies I've tried in the past, never did. Will definitely call Archer AC in future for any HVAC related issues.

I had contacted Archer for AC repair and maybe replacement. They were the first to respond and had…read moreMatt come out the next day he looked over unit and found out the capacitor and main board were bad. I decided to go with a complete new system. Matt still replaced the capacitor so we would AC until the new unit arrived. Later on I decided to wait on new unit and just have it original unit fixed. I talked to office and although the new unit had already arrived they let me cancel the order and Matt came back in two days after receiving new board and completed the repair. Pricing was very competitive for new unit and repair. I would highly recommend Archer Air Conditionimg to anyone who asks!!!