I was the winning online bid on a large (31") and heavy (20 pounds each) pair of 19th century…read morefigurines. From signing up to bid, and asking questions about the auction terms, to receiving the invoice, making payment, and delivery of my items through the excellent UPS Store Pack and Ship facility in Hixson, TN where the auction house is located and they carefully take items to be shipped, it was a perfect, smooth transaction to get my figurines safely and swiftly from Tennessee to Southern California. I would buy again from this wonderful, professional auction house run by friendly and genuinely good people. Thank you!

Although the auctions are purely digital now, we were allowed to go to the warehouse and see the…read moreitems ahead of the auction. We came home with five beautiful antique rugs for a steal! Great service, great items, great value!

We attended our first auction ever at this location. What began as a fun evening quickly devolved…read moreinto a completely unnecessary embarrassment. We did our best to figure out the process and selected items prior to the auction we were interested in. We bid (and won) what we thought was one thing but turned out not to be what we expected. Instead of speaking about it with us personally, we were called out and embarrassed in front of the entire group in attendance. The owner grabbed one of the items back from us and said he would just auction it off again. We were told by the girl at the registration desk to go into a small room off the side to find the items we had won. Then we were yelled at to get out of that very room by the owner. Furthermore we were told we had lied about what we had told them when we went to pick our items up and pay for them. All of this was due to miscommunication and should have been handled in a more professional manner on their part. We felt all they cared about was moving merchandise and not the customers. That's fine. There are plenty of antique stores and auction houses that we will gladly spend our money in, however we will never spend another penny in this place. We left feeling completely mortified, insulted, and embarrassed. That is not the way to attract and retain repeat customers. It is also a surefire way to lose a potential client. There was an item in particular that drew us to this auction, but we were also looking for an auction house to sell many items belonging to a client of ours. What amounted to a $35 item in dispute lost them thousands of dollars in potential sales from what we thought we may allow them to sell. We are now exploring other options for our client. This was our very first auction experience, and it went just ad as it possibly could.

Wow, I don't know what's happening over there in Hixson, Tn but it isn't good customer service…read more They make it impossible to bid at auction. They don't have amazing pieces to begin with but against my better judgment I set my eye on one very inexpensive piece and I registered to bid way in advance of the auction date. When the auction date arrived I had still not been approved. I emailed the morning of auction for approval update and they say you need to participate in 30 auctions and buy 2 things before you can even begin bidding, but offered an initial threshold of $500 to which I replied "fine, I wasn't planning to bid that high on this piece" (est at $300). No reply since. They aren't open on the weekends so the phone number available was useless. I've emailed every hour on the hour practically and no response. My bidding status is still "pending" and the auction is well underway. I then did a bit more research on their business practices at auction and did not like what I saw via reviews on Invaluable and the like. So, Clements family keep your lousy wares. My time is more valuable. I will stick w my NY auction houses, thank you very much. Way better pieces, higher quality in selections, and in customer service. They actually want to sell something.

I bought a diamond ring from this auction house. The ring that I received is completely different…read morefrom what was described. The color, clarity and the carat weight are all wrong. When I asked for a refund, they declined. I'm very disappointed. They are not professional people, and they are rude. If you are planning to purchase at this auction, make sure you inspect it carefully with your own eyes. Do not trust their opinions. I will never buy from this auction again.

This is the best place in Western NC to buy estate items…read more Charlie, John and Ronnie keep the crowd engaged throughout the evening. If you enjoy comedy clubs, you will really like this place. Southern fried giggles served up weekly.

Got a dump truck today for $2500. It used tio belong to TVA and is in great shape with 38k original…read moremiles. An RV sold for $1750 and could have been a perfect guest house. It's amazing what deals you can find...check the website for the next auction date. The auction is on 231 down from the Lebanon flea market.

I stopped by just to pick something up not (work - related) from an employee, and they were very…read morefriendly, and the inside is decorated to perfection. Clean and open but using almost all vintage elements, the inside is part storefront, part museum. You will hope that the wait is not too short as you take in all of the unique features! Check out the vintage sign (you can tell the age by the phone number !)

From the owner: Leading real estate auction company, J. P. King Auction Company has been at the forefront of luxury…read moreproperty auctions since 1915.

Fakes! Fakes! Fakes! I'm not sure how long the scam can continue. I bought a couple of porcelain…read moreadvertising signs from them on impulse. They had mild, scattered dings and some rust. The moment I had them in hand, I knew they were fakes that had been beat up and intentionally conditioned to give the impression that they are genuine antiques. I felt like a fool when I scrolled back and saw months of previous auctions with literally 500+ porcelain and tin advertising signs, some exceptionally rare, and all with similar rust and dings. ALL ARE FAKE... EVERY SINGLE ONE. I couldn't believe it. Please contact the consumer protection office of Georgia and file complaints as I did. This is a big operation of making fakes and some are bringing $1500+ each. More than enough for these folks to go to jail or at least have civil claims against them. Of course, Live Auctioneers, the online venue, gives them cover and allows for dozens of fake reviews to obscure the growing number of genuine negative reviews-- all of which seem to be generated by folks who bought some of the fake porcelain signs. Theft in plain sight is taking place at Heritage "Antiques."

Bought a fake sign. When I thought it might have been a mistake I called them and told them the…read moresign was a fake reproduction from india they said they never claimed it was real. Absolutely terrible company.