The Cabinet Center from San Ramon suggested we try Wayne from Christian Construction to carry out…read moreour kitchen remodel. When he came over for the introductory visit, he was very knowledgeable and had lots of references. We signed up on the basis of that visit alone not realizing that signing up for Christian Construction is signing up for Wayne himself. That, we think, is an enormous plus point. Most contractors give you their spiel but then farm everything out to people who may or may not know their stuff. With Christian Construction you get Wayne and Wayne is very knowledgeable, very handy - a real craftsman of which there are very few left - , very resourceful, very honest, approachable, and very customer-oriented. He is very meticulous about everything he does and when he is not fully satisfied with something, he redoes it (free of charge). When we did not like how something looked (he had followed the design and we did not realize what the design really entailed), he took it all down and came up with a solution that we really liked. He really does wonders with wood. In addition, having installed many kitchens and baths, he gives very good advice about the little things like the placements of handles, lights, the ideal distance between cabinets etc. Since he is THE person, his clients deal with everyday, he has amassed a trove of ideas, and we were never disappointed when we took his advice. It was always just right.
Wayne takes customer-friendliness and customer respect to a new level. He cannot be more approachable than he actually is. He came out late on a weekend night to light our gas water heater, even though I was the one who had previously told him it was an electrical water heater. He also installed appliances just so that we could live somewhat comfortably even though he would later have to take them out again. He installed our exhaust hood at least 3 times in order to help us out, knowing he would have to take it out again once the back splash came in. He really went out of his way to help us at every turn. Frankly, I have never met a contractor like him. Also, he sees himself as the contractor even for those jobs for whom the client contracted someone else. He went out of his way to help us with and be our advocate with the people who installed our counter tops and back splash, and appliance providers. When the people who delivered our cabinets, dropped one cabinet and broke it, he and Cecilia from the Cabinet Center dealt with them and Wayne installed the broken one in our garage, after having it reinforced for a small cost. However, there were many, many small extra things he did for us free of charge and he was always available, even on weekends. We called him up a number of times on weekends, to get his advice before we bought something for the kitchen.
When we update our bathroom, Wayne will be our contractor. Greta - San Ramon