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    Homesense

    3.0 (1 review)
    ModerateHome Decor
    Open 9:30 am - 9:00 pm

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    10 years ago

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    Urban Barn

    Urban Barn

    3.0(1 review)
    0.2 km

    This Canadian made trendy furniture outlet is a fairly new addition to London's modern furniture…read morechoices. It offers both ready made and custom order furniture, rugs, tableware, wall decor, lighting, pillows and other decorative things. I love their selection. It's a nice store to wander about in with a West Elm or Crate and Barrel vibe. However, I have had some issues. Firstly in product reliability. I purchased a mid century modern lamp for over $400. When I got it home and assembled it one of the custom lamp shades had a large tear in it. Returned it. Lamp #2 assembled (not a fun or easy assembly FYI), worked for 1 week, then nothing. Seemed to be an issue with the wiring and twisting "on" switch. Returned again. Lamp #3 now having been assembled and in house with Hue lights to completely avoid on-switch issues. It looks great but I wait with baited breath for next issue. You expect this when its IKEA value products, but not higher end pieces. Also, I have had mixed customer service. My first visit I had a very helpful male sales associate who helped me plug in things in the store to try. And the returns above went smoothly with no hassle. But, I went with my mom who had purchased a rug and the manager gave her a hard time, spouted off a completely different "return policy" than what is posted at register and on receipt, and after a lot of arguing only gave her store credit. Which might be fine on a small purchase. This was not. She's basically now sitting on an $1000 gift certificate that she can't find anything there to use it on. So definitely a fun browse and a quick token purchase, but just be aware of potential issues with major purchases.

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    Homesense - homedecor - Updated May 2026

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