There isn't a lot of variation in the offerings from store to store. Sometimes you can find really…read moregood deals on unexpected items. Recently they had Ruffoni copper pots on sale. I found some towels that weren't made in China. The regularly carry non-SLS shampoo, conditioner, body wash and moisturizer. There are furniture, rug and lighting sections. Big kitchen department. Bed linens for all. I've found Pratesi sheets! The only useful feature of the loyalty card is that it extends the length of the return period. They should change it so that customers can accumulate points for purchases. There's a winners next door that also carries some home items.

The Duck and the Dodo is one of newest places to find homemade, artisanal crafted unique items. You…read morecan find virtually anything here from vintage coffee canisters to barnboard to bath bombs. Love coming here on snowy Saturdays to browse. Always something to see!

From the owner: We strive to promote a lifestyle filled a vintage feel, and shopping local. At the Duck&Dodo we…read morehave over 60 vendors that are local artisans, or pickers bringing us the most unique items. We also carry two lines of paint, and will help you with any DIY project you might come up with

Planned to pick up a wedding gift from Bed Bath and Beyond however most of the gifts on the…read moreregistry were not available even though the registry said they were ( they only showed available because they were display models) the first person to help, disappeared never to be seen again, thankfully a lady named Andi showed up to save the day finding options on the registry that were available and even wrapped the gift for me ( she deserves five stars and is a great asset to the store!!!) all in all I did not get what I went there for but I did find something thanks to one staff member

BUYER BEWARE: After all of the tribulations that I have gone through, and all of the money I have…read morespent at Ashley HomeStore Canada do not buy from them! I had my delivery that was only partially received scheduled since early August, confirmed with their Customer Service Department that all of my furniture would be delivered on September 19 for the time that I booked the elevator for. Yeah, that never happened; the days leading up to my delivery, I received a text asking me to call and book a delivery date... Wtf!?!?! I called and spoke with customer service, who were very rude, especially when I asked for my call to be escalated... Oh yeah, did I mention, I have all this recorded. Finally, after working with the store manager, was able to get my delivery date and time as originally scheduled. Now comes the day of delivery... Delivery guys move my bedroom set up to my unit; while we are on way up, I am told that they are a time frame and need to be done by a certain time or they get dinged for being late. I never did get all of my furniture off the truck. They said, without even pulling my sectional set off the truck and making a delivery attempt, was told that they would not be able to stand the boxes on a the proper angle to get into my living. My ceiling is almost 8ft, and again, this is a sectional. They told me I either have to sign a damage waiver or go back to the store and choose another living set.... Pardon me? Yeah, so they took the living room set back to Mississauga. I got to the store and speak with both managers and the dude who sold me the furniture for my entire condo. They read the notes from the delivery guys and measure each piece of the sectional; delivery guys were full of shit, and just wanted to make their next delivery on time. I get a call from customer service saying my sectional is now available for delivery but I can't get it for another 2 weeks! Not acceptable, as I am sitting on freakin lawn chairs! I call customer service again; this time I am told that I can be added to the add on list for cancellations... Boom, I get a call Wednesday night, saying my sectional can be delivered this weekend (Sept. 26), ok awesome! Girl tells me to call back first thing in the morning to confirm my elevator time. I call as soon as their customer service opened yesterday (Thurs.) let them know elevator booked for a certain time, Rep confirms it is the system. 2 hours later I get a text saying that my delivery is scheduled for a completely different time than what I have booked. Call customer service again, the dude that I spoke with confirmed that everything is scheduled for the time I requested...do I not get an email and phone call saying otherwise... Wtf!?!?!! Get back on the phone with customer service, dude says he doesn't understand why delivery planning is not seeing the booked time because it is clearly there, in all of the documents and should be acknowledged as such. He tells me that he is emailing delivery directly with all of the documents showing the correct delivery time frame. Ok, thanks... He was supposed to call me to let me know... I have not heard anything. Today, my delivery is coming tomorrow, I get a call from delivery planning confirming my delivery time for tomorrow. It. Is. The. Wrong. Freaking. Time!!! I said to him, look, I don't know where you are getting this time frame from, but I have confirmed with several people already that you are supposed to be delivering for the time documented in your system, and I don't understand where you are getting this other time from... Dude hung up on me. Now I am left in limbo, don't know when my furniture is supposed to arrive, but I only have the elevator for a certain period of time, and if they come after, they are going to be carrying it up multiple flights of stairs. UPDATE: just got off the phone with Ashley Furniture, and what a slap in the face. I was told that I was reimbursed on my delivery fee - How does someone get reimbursed on something they didn't even pay for?? I was then offered a gift card for $150. Do they really think I want to shop at their store ever again?? I am going to email their head office and cc our ombudsman as well. UPDATE: As you can see from the response below, they have no accountability for their actions or the actions of their stores. I am now working with an advocacy group. https://www.facebook.com/groups/695308394647946/?ref=share

Delivery people damage the table they delivered. Ashley Furniture refuses to exchange the table…read more Ashley Furniture has not resolved my complaint and refuses. I did not purchase scratch and dent merchandise. I should not be left with scratch and dent merchandise.