Visited this location to checkout student desk and chair. The staff greeted us on arrival and…read moreguided us to the area. But we didn't see enough collections to make a decision. But this store is huge and contains lot of Furnitures like Sofa, Dining tables, Bed frames and large selection of mattress etc. This is a store definitely worth checking. Parking is plenty and shared as it is located within the shopping plaza.

Absolutely terrible! Ordered furniture, had it delivered, and the delivery crew broke our…read morefurniture. Broke our chair, ripped the sofa in many spots, and ripped the love seat. Called to get it fixed, got the run around, told them what happened and what needed to be fixed. After arguing they said they would send someone out to fix it, and they would send materials to our house. Materials that were sent, were not enough. Ashley didn't allot the appropriate amount of time for the work. If I could make this zero stars I would. Place is terrible, for what you pay it's not worth it. Zero accountability, zero cares on their part, zero stars from me

Jennifer was AMAZING! I had no idea where to even start but she helped me select the best blinds…read morefor my space-it really elevated the look of my home-she was professional/kind/and really listens to my needs. she made this process fun! thank you so much for the amazing service Jennifer!

I purchased a sectional, rug, and coffee table from EuroHome a little bit ago. It arrived quickly…read moreand the customer service experience was excellent. From the second I walked in the door to when the furniture was being delivered, the EuroHome team was communicative and extremely knowledgeable. I will be back!

I chose Euro Home to furnish my apartment and I'm so happy with my decision. I've had the furniture…read morefor about three years now and very satisfied with the quality. Timeless pieces that are both aesthetic and stand the test of time. Would definitely recommend to anyone looking to buy furniture.

Customer service here is amazing. Sarah, the Operations Manager contacted me based on my review,…read moreand to make up for what happened, she offered me 50% on the next items I purchased. I still needed flooring for another room, so this was definitely a generous offer and very much appreciated. I had another issue yesterday. One of the boxes of flooring I bought was incorrect. The very last box was another brand and another color! Oh no! The contractor didn't find it until working in the last room. The boxes were very long and very heavy, so not easy to go through and check. But after all, the store pulled the order. That item is now discontinued, so I was very worried about how we could finish this room. They located 5 boxes of it at another store about an hour away, but this was way too big for my car. Craig, one of the salespeople, called me and told me he would deliver it TO MY HOUSE within 2 hours!!!! My contractor is installing it now. Thank you so much Craig, Sarah and FLOOR & DECOR! You saved the day!

This was my first visit to Floor & Decor. My daughter and I…read morewanted to get some kitchen ideas for her home. I must say, I was very impressed by the wide selection of products they have to choose from. It's a very large place with so many selections of tiles for your floors, counter tops, and backsplashes in just about any material and price range you're looking for. As well as hardwood flooring in every shade you can think of. As we walked through the place, at least 4 people asked if we needed any help. I thought that was impressive because it's so hard to find good customer service now adays. When we finally decided we wanted help, we were lucky enough to get Sandon. He was the nicest guy! As he talked, we found out that he was a retired contractor and has been in the business for quite a few years. He helped match up some flooring and counter tops for us with the prices from our measurements. He also gave us valuable advice about different materials to use. We weren't ready to buy just yet, but I would definitely go back to Floor and Decor when we are. They also have free designers that can help you. You need to make an appointment for this. You can also buy a tile or two if you want to take it home to see it in your space and return it for a full refund. I must say i loved the selection and the friendly customer service and would definitely go back when we are ready to buy!

Our designer Samantha was AMAZING!! Not only did she do an excellent job with our living room…read moredesign, she was a pleasure to work with !! Would absolutely recommend!!

[566] The first time…read moreI visited this store was a ton of years ago when their designer Shreen offered to come to my home to help pick out the perfect picture and furniture. She mentioned that I may want to swap where my TV is and move the direction of the room around. I'm glad she suggested it as I LOVE it to this day. The sectional pull out couch is still great after years of use. We've stopped in a bunch of times to pick up various pieces such as my beautiful office desk. Stopped in to look for an ottoman but I didn't find exactly what I envision but the staff was very helpful. They showed me tons of options and patterns I may want to choose so that it fits with my couch. I really enjoy this no pressure shopping. It's a little more expensive then those discount furniture stores but honestly you get what you pay for ... . I'll definitely be back!

I have been shopping at Raymour & Flanigan for years and the service has been wonderful. But I want…read moreto highlight this particular experience that I had at your store recently. My son returned home from overseas deployment and needed to purchase furniture for his house. He was working on a tight budget yet still wanted quality items for his new home. The R&F Clearance Center was running a great sale, and we decided to make the most of it. Enter stage right Angelia Gibson-Ayres and her sales representative! They were helpful without being pushy and informative without being impatient. We were treated like valuable customers as they listened to, provided guidance for, and suggested ideas about, our needs and goals. The exceptional customer service made us feel like winners! I almost forgot what a true sales professional's conversation sounded like in this post-COVID world. Thanks for adding to this amazing moment of my son's first home and creating a solution that he won't easily forget!

Ask for Rose. She was so knowledgeable and patient with me as I was exploring all the options…read more Totally hassle-free and high integrity!!! No pressure at all in making a decision. She has the type of personality that would make for a great elementary-school teacher or even for students with special needs such as high anxiety like me.

Salesman was helpful and sounded like he knew the product well and before I ordered the $11,000…read moremattress, I was clear that the old mattress needed to be moved to a downstairs bedroom. He said the delivery team WOULD move it downstairs but not up any stairs and they would not move any furniture as moving the old mattress would be the same to them as removing it which they routinely did. (He said they removed mattresses unless there were any holes or stains in them.). Because the old mattress frame was Craftmatic, it was also considered to be the box spring so there was no problem moving that either. Salesman said they would do it but as it was the same as a removal he would just write "removal " on the order. Salesman upsold me two pillows (BOGO), a mattress pad, a five year warranty and Tempurpedic sheets designed to enhance the airflow on this cooling mattress. $$$$ While I continued to walk around the store, the music system ran its own ad saying if I bought x $ of furniture I would get a bonus gift card. I found Salesman who was unaware of this promotion. He then signed me up for it and said the bonus card will arrive in a week to ten days. (It's only been two days since I wrote this so I can't report on that now. ) R&F has a tracking system where I could see where the delivery truck was and when it would arrive. The men were pleasant and I asked them to not take anything off the truck until they moved the current bed downstairs. (I had done a lot of prep to make the easiest path through the house to do this.). He wasn't interested in seeing the bed or bedroom and said he would just put the old bed to the side. It wasn't clear to me if he intended to take the new bed inside and put it to the side while they moved the old one out or if he meant to put it to the side and not move the old one. It is a small house and a small bedroom and there was room for neither interpretation. Meanwhile the other man continued to unload the new bed from the truck. I told them to stop because I would not be accepting the delivery unless the other bed was moved. (As promised by the sales man). Now I had their attention. Both of us made phone calls. Mine was to the store manager. I never got the store manager. They gave me the salesman. The "store manager was busy". The driver came to me and said they would do it, but I would have to pay them extra. I asked how much. He said I could decide. You mean like a tip? I asked. Yes, he said. Fine. I said I fully intended to tip them anyway. It was a stinkin' hot and humid day. They were polite and cooperative. I felt bad for their having to move this additional heavy mattress. They set up both beds and tested the remotes. They went over the order with me. The sheets were missing from the delivery. The special sheets that salesman had described as necessary for the proper operation of the mattress. They said they would deliver them later maybe in a few days. My son tipped them and they left. I was on the phone again asking for the manager. Again the "manager was busy" and I found myself talking to Salesman once more. He said he was also a manager. I suggested maybe because of the nature of my complaint it was inappropriate for him to be taking it. I demanded the sheets be cancelled and a refund issued to my credit card. He said OK 3-5 business days. (Because a set of sheets was included upon registering the product. ). The bed also came with a mattress pad he had upsold me. He told me that the delivery men would be reprimanded for asking for extra money when HE WAS THE ONE WHO PROMISED SOMETHING THAT WAS NOT PERMITTED. The delivery men couldn't have been nicer under the circumstances. And since my complaint went to the person who caused the problem and because he made it worse by getting the innocent delivery men in trouble, Raymour and Flanagan, if you are reading this, you should have managers who do not have financial compensation "skin in the game" handling the unhappy customer calls or have sales staff in cahoots so that the complaints don't reach the manager. (Is there a manager?) Raymour and Flanigan delivery dept, I hope you are reading this and do not reprimand the delivery men for doing an exemplary job under pressure on one of the hottest and most humid days of the year. I would call And talk to you about this, but everything seems to be NO REPLY and no phone numbers. And frankly, I want to receive my gift card, my refund and have no further conversations with you. Your management policies and customer service are oxymorons. The one good star is for the delivery men. One empty star is for being handed off at the start. One empty star is for the salesman not knowing about the promotion being broadcast in the store. One empty star is for being upsold on two things that were included in the purchase. One empty star is for the lack of management responsibility. Value: the mattress is expensive, and so far, worth it

They are so friendly and knowledgeable. Danny was not going to give up until I found the mattress…read moreof my dreams. He upsold me a pillow too, that I love.

I went shopping for a mattress on December 21 , 2022. Our salesperson Janine was awesome! She was…read moresuper friendly and knowledgeable. She was able to answer every question we had asked. She was very patient showing us all of our options within our price range and personal needs. ( back ). We chose a Simmons product and am very satisfied with our purchase. Janine was the best!