We purchased a home with the dryer vented through flexible ductwork and a vent stack pretty much on top of the water heater vent. The home inspector recommended replacing it quickly, and we found HomeSafe based on Yelp reviews and BBB information. HomeSafe was able to schedule us quickly (non-emergency). Their photos showed that the flexible ductwork already was lined with lint after using the dryer only one week! They replaced the ductwork, re-routed the vent stack a different direction, and installed a new cap on the roof. They were transparent about the work they did, efficient, clean, and reasonably priced for the work done. We would choose them again should the need arise. read more

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This is the second time we've used their services--the first for a dryer vent and the second for a bathroom vent. On both occasions, we were extremely satisfied with the quality of work completed by Justin. He is professional, courteous, and takes the time to thoroughly explain the work required. After each job, he also shared photos of the completed work, which we greatly appreciated. We're also very pleased with the company's warranty and prompt response times. Overall, we highly recommend their services--top-notch quality at reasonable prices. read more

HomeSafe Dryer Vent Cleaning - Air Duct Cleaning Near Me - Plano, Texas

Wow! Punctual, professional, and very courteous! Our technician was Charlie. He explained everything that he was about to do, tested our dryer functionality, gave us repair choices and worked diligently to correct our dryer vent problem. His vent cleaning and repairs may very well have prevented a house fire or the need to purchase a new dryer! Thank you, Charlie! We are very pleased with the expert service we received from this company-we would not hesitate to refer them to family,friends,and neighbors. read more

HomeSafe responded quickly to my request on Saturday and Justin came to our house in the scheduled time. He diagnosed the issues and gave us options to address the issues related to vent blockage. After making our decision, Justin went to work and fixed our issues. Justin was very professional and we recommend him and HomeSafe. read more

Charlie w/HomeSafe came today, 8/28. He took some diagnostics, extensively examined my dryer's venting system, took before and after pictures of the interior of the ductwork as well as the vent cap on the roof. He was very knowledgeable, professional and very good-natured. Every service & repair he suggested made sense after viewing the pictures. He made long-term & short-term recommendations based on my dryer's workload. I appreciate that he didn't try to sell me additional services that I didn't need. I was very pleased with HomeSafe as a company and especially with Charlie's service. I will definitely recommend this company as well as use them for periodic dryer vent maintenance going forward. read more

They had an appointment available same day which was great. Very pleased with the service and the price.

Homesafe and Jordan their rep did an excellent job of inspecting the dryer vent. He took detailed photos and measured the temp and air flow. There was no pressure to get it cleaned and no cost. Since everything was looking great, I decided to postpone the cleaning. Highly recommend these guys! read more

I had my dryer vent cleaned out a couple of years ago by a "professional" company so when my dryer kept taking longer and longer to dry a load of laundry. I figured I needed a new one. However, once I tried to dry a load in the new dryer, I kept getting a message to clean the vent. I called HomeSafe and they were able to get out the next day. Jordan did an excellent job explaining the problem and providing photo evidence of what needed to be cleaned and that he cleaned it. Apparently the other company just managed to compact all the lint in one place and it eventually blocked out the entire vent. Good thing my house didn't catch on fire. I wish I had called HomeSafe before I purchased a new dryer. Everything works great now and my loads get dried quickly. read more

HomeSafe Dryer Vent Cleaning - Air Duct Cleaning Near Me - Plano, Texas

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My wife told me that our clothes are taking too long to dry and were coming out still damp. I contacted HomeSafe Dryer Vent Cleaners. They responded on the day promised and even arrived a little early for my appointment. Justin arrived at our home, inspected our system and determined that we had collected a substantial amount of lint and other debris. Under Justin's recommendation we had our system cleaned, dryer vent on roof upgraded and replaced and upgraded our dryer vent hose. Thanks to Justin our dryer works great and efficiently again. Justin was professional, knowledgeable, courteous and did a great job. read more

Outstanding Quality service!! Did not wait long. Dryer vent cleaning and tubing replaced, washer connection needs also met. Wool dryer balls and dryer lint trap brush cleaner available for purchase. Bird nests gone and bird guard installed. Thank you Cameron! read more

Our new dryer was taking 2 hours for a load. We were told to have dry vents looked at. We had that done less than 2 years ago by another company for a lot of money. We made an appointment with Homesafe. They were on time They were very professional. They went onto attic and roof and took photos. They explained options and products. They completed the work the same day. They cleaned up after themselves. The dryer is now drying like a new dryer should. Great service read more

Jordan came same day and was very efficient and communicative. Adapted to some changes I requested at the end to make best use of our laundry space and was super helpful. Came in under his quote which is rare. Would use again and recommend read more

I could not have been more pleased with the service I received. They were polite, professional, personable, and thorough. I felt the price for the service provided was more than reasonable. This company gives a level of service not often found in this day and age. Highly recommend! Thank you to all involved, especially Cameron and Justin. read more

This is our second time using them in 7 years. Our dryer was struggling, and what a difference it made after the clean out. clothes dried in a fraction of the time. Very professional and honest company. Our technician, Ozzy, did a great job! I have recommended them to many friends. Highly recommend if you haven't had your dryer vents cleaned out! read more

On the recommendation of my appliance repair man, I called HomeSafe to replace my missing dryer vent cover. The missing cover was exposing the side of the house to possible rodent activity. I was impressed with Justin's inspection of an area I never think about (the dryer venting and washing machine water lines) but were both heading toward property damage if not replaced. He was professional, clearly explained my options and didn't try to sell me on what he believed we needed to repair. I highly recommend their services. read more

I discovered my dryer ventilation was never attached to an outside vent of my 2-story townhome built in 1992 that I purchased 3ys ago. Hot air and lint has been blowing through joists under the upper floor for 30yrs. Two different handymen came out unable to find a reasonable solution to properly vent. Homesafe sent their tech out and in about 10-minutes found the other end of the vent pipe within the joists, drilled through the joist block and ran a 5' vent tube to connect the two to the outside. The tech was very professional and knowledgeable. HomeSafe is a great solutions provider and does more than dryer vent cleaning. Highly recommended! read more

Called on these guys to clean out my dryer vent. They arrived on time and did a fantastic job. Gave me all my options before starting and there was no pressurw to do anything above what I was asking for. Very professional and I could tell quickly that I had called the right company to do the job. i was shown before and after pictures of everything and couldn't be more pleased. Thanks to Justin and your helper (sorry can't remember his name). I will definitely be using Homesafe in the future. read more

My 5 year old dryer had been gradually slowing down, taking longer times and multiple runs to dry loads it used to get done easily. But it was working, seemed fine and not showing any error codes or anything like that. It was becoming an issue when every load took so long to dry, I wasn't able to get the laundry done... So I contacted these guys, found them right here on yelp. They replied immediately, and I was able to schedule inspection online for a day and a half ahead (how quickly!!) for a 2 hours window (and you know why I'm writing it, if you ever had to wait for a technician from 9am to 5pm, just so he'll arrive at 6 ‍). Couldn't have been easier, no hassle and no bs... Justin arrived exactly at the scheduled time. Took him 15 minutes to complete his tests, take photos and give me an offer, very straightforward, detailed and broken down to parts I could easily choose from. Needless to say I took it!! He got everything done in about 2 hours, cleaned my dryer and vent line all the way up to the roof, replaced a couple of broken parts AND clean everything he touched, you couldn't tell someone was just working there!! If you own an older house you know how annoying maintenance gets... huge headache, but NOT in this case! The one thing I would ask to improve is: PLEASE add more services! I'd love to hire you guys again for other jobs! Highly highly recommended! read more

Very good experience start to finish! Mone was super pleasant on the phone with a callback after I called them with a message about dryer condensation. Jordan visited on time and was very friendly and courteous during the inspection. I even learned some stuff. Turns out my roof damper was clogged open! Jordan had it knocked out and looking like new in even less time than he estimated (they understand that underpromising and overdelivering builds trust). Prices seem reasonable and all were explained up front after the inspection. Will definitely use again in the future! read more

This company is top tier with excellent customer service! We couldn't figure out why our brand new dryer wasn't working properly at our new property and we were able to get a next day appointment for someone to come out and conduct a FREE inspection of the issue. Louie was the technician that came out and he was extremely thorough and knowledgeable, and handle the job with great efficiency. I also had a fantastic experience with the reps I spoke to the on the phone when I originally called. read more

Can't say enough good things about these guys. We bought a new house as a rental and apparently the dryer did not properly vent outside (into a wall). Eventually the dryer stopped drying - the first vent cleaner came out and cleaned part of the vent but couldn't fix the issue although they noted it. These guys not only clean vents but fix Issues like this- drilled a hole in wall, installed cover and changed out the flexible duct with metal - all at a reasonable price and very fast - couldn't be happier read more

Great and honest company to do business with. Technician was early, prompt with a call notification. Did a thorough examination and took detailed photos to show the problem. Price was reasonable and didn't try to up sell like other companies. You will get before and after photos to confirm. cleaning was very detailed, and excellent work was done. Thank you! read more

Informative and professional. Provided pictures before and after, night and day difference in my dryers performance. Plus they gave us the heads up on a potential issue with our roof as well, would definitely recommend and hire again. read more

on time! very knowledgeable!!! we had a disaster in the making.... our technician was so polite and hardworking!!!

Fast and helpful. They offered a few solutions, but I didn't feel like I was getting pressured to buy a bunch of add one that I didn't need.

Great work by Louie to create a proper exterior ventilation on our roof as the original builder did inferior work. He was easy to work with and provided lots of detail and pics to inform me. read more

Had a birds nest in my dryer vent and NO air flow when running the dryer. I contacted HomeSafe after getting multiple estimates due to their excellent reviews. I had to find out for myself. Jacob contacted me within an hour as I scheduled for the "in your area 20% - flexible schedule" luckily he had a tech close by that was able to make it same day. Justin came out looked at everything and cleaned it out, explained everything with upfront costs, cleaned my vents and evicted the 4 birds! Did a great job and gave good recommendations! Highly recommend and would definitely use again! read more

Excellent customer service and quality of work, but pricey. I called HomeSafe to have my dryer vent cleaned/inspected because my dryer was overheating, but I expected the entire duct needed to be replaced. The tech arrived on time and followed the Covid protocols in place. He agreed that the duct should be replaced. I felt that the quote was high relative to the difficulty of the job, but I accepted and didn't get more quotes due to time constraints and because I was trying to limit the number of people in my house right now. I had a recessed dryer box installed and the tech replaced the duct inside the wall and to the existing roof vent. The tech was very personable and seemed to know what he was doing. I am very satisfied with the quality of work and the cleanliness of the tech. They showed up when they were supposed to. My dryer works better than it ever has and my clothes dry super quick. The dryer box is awesome because I can finally push the dryer close to the wall. I would love to call them for my next project but will get more quotes next time. I would be afraid to call them for a difficult project due to costs. read more