I had an outstanding experience at the Lowe's in Conway! The gentleman in the tools department was…read moreincredibly helpful. I couldn't even name the tool I needed for my drill to restore a beautiful flea-market bowl, but he stayed with me, listened to my project, and helped me find exactly what I needed. I'm so grateful for the 15 minutes he spent guiding me through. Then, in the paint department, another gentleman was just as fantastic--he quickly got me the paint samples I needed in no time. Thanks to them, I was on my way home to craft and restore my bowl! I truly appreciate their attentive, knowledgeable service. Five stars for making my hobby projects a success!

1 Star -- At This Point, It Should Be Spelled "BLOWE'S"…read more My husband and I walked into the Conway Lowe's at around 8:00 in the morning ready to buy a washer and dryer. We have always been big Lowe's fans -- or at least we USED to be. The experience started off strangely before we even made it to appliances. My husband has IBS and urgently needed the restroom. There are only two stalls in the men's bathroom, yet there were THREE gentlemen in there, and they remained in there for an unusually long time. My husband eventually had to leave because he simply couldn't wait. Then we headed over to appliances. We were specifically looking at scratch-and-dent appliances because we happen to believe there's absolutely nothing wrong with saving money where you can. We have money. We just prefer spending it on things that actually matter instead of wasting it on first-world shit when a perfectly good appliance with a scratch or dent will wash the exact same clothes. The gentleman in appliances appeared much more interested in Facebook than helping us, so I finally approached another employee and asked for assistance. His first response was: "Well, I don't work in appliances." Then he followed it up by telling us: "This is the Sanford and Son section." I'm still not entirely sure what that was supposed to mean. I'm guessing he was referring to the scratch-and-dent appliances, but regardless, it came across as incredibly condescending. Then came the giggling and laughing. Here's the thing: we weren't asking anybody for a handout. We were trying to GIVE Lowe's our money. Choosing to buy scratch-and-dent doesn't mean someone can't afford something new. Sometimes it means they've figured out that paying hundreds of extra dollars because the side of a washing machine is cosmetically perfect is ridiculous. Good customer service would have taken about 30 seconds: "I don't work in appliances, but let me find someone who does." Instead, we walked into Lowe's as longtime customers ready to purchase two appliances and walked out feeling like employees were more interested in Facebook, jokes, and judging which section we were shopping in than actually helping us. So maybe we've been spelling the name wrong all these years. Apparently there's supposed to be a B in front of it. BLOWE'S. Do better, Conway Lowe's.

The customer service was great, but we literally had to STAND around while trying to order our new…read moreappliances for the house. My mother in law has bad legs and we were standing in the store for almost a hour dealing with all of it. When asked if she could get a chair they said that they got rid of all the seats for customers. We will not be ordering new appliances from Lowe's after this

Called store and was placed on hold for 1 1/2 hour and call hung up after. Reason I called is…read morebecause my refrigerator that I ordered was delivered to the wrong location and instead of helping me they told me I need to call the Hot Springs even though I purchased and paid for the refrigerator with them and scheduled the delivery with them. This is unacceptable customer service!!!

Avoid them like the Plague…read more I ordered $170 of lumber to be added to a previous already paid order, and they Charged me $4,827.41 At first I thought it was a mistake, but i now realize it was deliberate and fraudulent. They refuse to credit me back, insist they have to mail a check, but won't tell me when that will happen, and its now been 6 weeks and I haven't heard a single word from Lumber 1. Multiple calls and emails have been ignored, no one has returned a single call. My credit score has dropped 50 points, and interest on $5,000 I never charged. Also, the quality of the lumber is absolute crap, poor quality, knots, holes, cracks, and just whole missing chunks, which is why its cheaper than elsewhere.

Yard Boss Ben K. plays games with truckers and thinks it's funny to let them sit for long hours in…read moretheir trucks. According to his Facebook posts, where he is bragging about his treatment of them. He calls truckers "full of themselves", and "lazy" for not helping him unload the truck he is being payed to unload by Lumber 1 Home Center. He is obviously oblivious to the fact that truckers are held to what the contract/paying customer wants, and they are compensated if they touch the freight. Most is no touch freight. How has this ego maniac managed to go unchecked since 2006? He has no accountability once so ever. Truckers, I would avoid this place until the problem is no longer a problem.

Some of the best service I've had at Home Depot and strangely was right before close…read more Had just moved in to my house and the power hadn't been turned on so last minute went to Home Depot. Guy named LJ jumped in and took me to what I needed and was explained the options. Super proactive and helpful. The guy running the self-checkout was really friendly as well. I don't expected a ton at close from a place because there's a lot to do, but that was great even for just a normal time. Appreciate y'all!

I ordered some items for curbside pickup around 4:30 on a Thursday. The site told me it would be…read moreready within 2 hours. I arrived at a bit after six to grab a few small items in store. Then we parked curbside and waited. And waited. And waited. Never got the notice it was ready, so I went into the app to check the status and it said curbside pickup was until 6 PM. I wasn't told that when I ordered, but okay. Not the store's fault, I guess. So the next day I'm waiting on the notice that it's ready for pickup. And I'm waiting. And waiting. And waiting. I finally get a notice about midday that one item was out of stock and I'd get a refund. Okay, so back to waiting for the rest. I wait. And wait. And wait some more. And finally 24 hours after the initial order I give up and cancel. What happened to it being ready in two hours? And how does two hours become over 24?? I'm so furious. I would have just gotten them all in store if they hadn't been heavier items that we needed help loading into the car because I have a hernia and my husband had spinal fusion surgery and neither of us can lift much. I definitely would never recommend ordering pickup from this location and I'll just go to Lowe's from now on.

The best!!!!! From start to finish - professional and talented…read more Whether I've needed just a simple mat and frame or a specialized project I am always impressed!

I've been buying from this shop since 2004. The owners never forget who I am, remember my face and…read moreare super cordial and happy to help. I had a gift to bring together for my wife on her birthday this weekend and I was running late as usual. The owner, Jana Bowman, brought together the project for my wife in a way that was amazing and when there was a little issue to repair she quickly made adjustments to accommodate me. Finally, on a whim, I brought in additional project and she brainstormed with me and came up with a quick solution that she just handed right over the counter, free of charge. It's little shops, with their personal touch, that make our small towns great!!!

Great store but I wish they had wax melts. That is the main things I and most people I know use but…read moreno where in town has any. Talasha was a big help when I was there and gave great suggestions as well as making me aware of the deals going on. Love her, she's amazing!!!

Just like all the other Bath and Body Works stores! They are always stocked with the latest scents…read moreand the place is always presentable. What I like is that this location doesn't have as many people crowding inside as I am used to in bigger cities...more time to smell all the scents in the whole store! The service is also great. They are always willing to help.