I have had the displeasure of being forced to work with this company through my home warranty, and…read moreevery time, there is unprofessionalism, evasive maneuvers, and out right deceitful behavior from the company owner, Ron.
Aside from being rude on the phone and not answering calls/voicemails, Ron has claimed to fix an exhaust fan in my master bathroom that still is malfunctioning, then he lied to my home warranty about it saying that it works even though I showed his technician it still is not operating properly. The technician even acknowledged the dysfunction himself. Ron also told my home warranty company that I, a layman, attempted to change out a light switch which led to my dining room light fixture not working properly. Not only is this completely fabricated, but because of this lie, my home warrantly company denied the claim, saying that my actions resulted in the dining light issue.
For a recent minisplit system ticket, R&C Elctric was assigned again. Ron told me he sent over the report to my home warranty company and said they approved the job. Ron said his technician would be over the following week to install a junction box. Imagine my surprise when I call my home warranty to find out Ron NEVER even submitted a report, thus, no work order was ever approved. All this week, Ron has not answered any of my calls, voicemauls, or text messages, which I have left every day.
Its not just that Ron refuses to take responsibility for his company's incompentent work, it's that he lies too, and that deceitfulness is just impossible to deal with.
I could excuse him having no people skills, being rude over the phone, and even making mistakes, but the apparent deceitful behavior rises to a level of unethical conduct. I recently asked Ron for his license number to confirm that he actually is a real, licensed electrician, however, I doubt I'll get a response.
Do not use this company.
