Buy here Al the time, but after a few bad experiences in customer service from the weekend manager…read more- not sure if we will continue. Bought a dog treat that made our dog sick and returned the majority of the unused treat that got him sick with receipt. Store policy is returns are accepted for unopened product and in resealable condition - understand that but of a condition product gets someone or an animal sick that's an issue. TJ Maxx return policy also states it up to store discretion when returning open / used items. Manager didn't even care to listen and understand the issue with what they are selling so of course didn't care. We and many of our family and friends have had challenges with her. This isn't a role she should be in because she seems to bring her anger for whatever is going on in her life to the store. So, buyer beware - not because if the store, it's quality or other staff - just watch out for the manager. If you need to return, go to another TJ Maxx - which we did and no issues. Humans who care do work at other locations.

The sales associate Brady was so kind and was such a big help with loading a big purchase into my…read morecar!!! Very helpful thank you

Auto-Center This is a review for the auto center only…read more I actually don't live around here but came back because I like the people at this particular center. The workers are friendly and they tell you straight up if something is going on with your car, or if they are authorized to take care of a particular service. There's a pretty good chance I'm coming back here despite other auto service centers being closer to my home. Nice job, guys!

Horrible customer service. Put on hold 3 times. No one ever came to the phone. The manager then…read morewalked down to the auto department and he never came back. I will never use this tire store. Sunday, May 31st 4:45-5:30 pm. Disgusting service.

Ok target! I see you and your presence out east. This location was well laid out, and clean enough…read moreto where we can find stuff. Clearance section was thriving and I got my niece the cutest outfit for 40% off. Also I loved this location because it was quiet. Went to the checkout register because we had too much for self check out. My friend was doing a road trip with her family so I was helping her prep. The woman at the register was wonderful.

Had a not so quick shopping trip to Target today. I always end up spending hours there and can…read morenever leave with only one thing! They had a great selection of flowers for Mother's Day tomorrow. I ended up picking up a beautiful bouquet for my Grandma. This location also has a great Starbucks. We always stop in and grab a drink for our shopping trip. The service is great and the workers are very kind!

This is a great place to walk around, hangout, get some shopping done or grab a cup of coffee. They…read morehave many tables throughout the village if you want to spend time here. They also hold different events during the year so lookout for the calendar.

Great place to stop in for a bite or a coffee. Definitely stop by if you're in the area.read more

Go go Lake Grove! It…read moremakes me glad to see upscale stores coming to the Smith Haven Mall area. Why should Garden City get all the high end stores when shoppers in Suffolk county are looking for the same bargains? Nordstrom Rack the title ending Smith Haven Plaza fits well on you. I walked into the store and it was a madhouse! People were shopping, asking questions and trying on designer clothes all at a discounted price. Did I just describe heaven? I loved seeing the Brooks Brothers Men section. This is a brand that I wear so I welcome the discount. I bought on season a beautiful shirt-jacket for the fall. The check out line was long, it seems the local shoppers love quality clothing at discounted prices. Great grand opening Nordstrom Rack Smith Haven Plaza, welcome to Lake Grove.

Welcome to Lake Grove Nordstrom Rack!!…read more One of my favorite stores in a brand new location. It's spacious, clean, well organized and the customer service is excellent! A gentleman (I'm sorry I did not get his name) helped me unlock a bag and took it to the checkout counter. Once there, Jessica was friendly and helpful. She took the time to look up my Nordstrom rewards and apply them to my purchase. All departments are fully stocked and waiting for bargain shoppers like me. I find Nordstrom Rack prices exceptional for high end merchandise. Their in house brands are comparable and also provide good value. Although the lines were long and I feel they could use an extra register or two, it was a rewarding experience. I was able to snag a handbag that was on sale for my daughter who is starting a new job. IYKYK...

Where have you been Marshall/ Homegoods. This is by far the best one I have been too…read more Customer Service was great all around. No matter where I ended up at in this store there was someone right there. I felt like it was someone in every department of the store (which is how it should be). The store was organized very well. Towels and wash clothes folded neatly, not tossed around. I found everything I was looking for and more. The lines was extremely long but they moved so fast that I didn't have any time to actually think about how long the line was. My checkout girl was awesome, I can't remember her name but she was very friendly. On another occasion I came back to return somethings and one of the item didn't have a price tag. I kid you not every other Marshall I have been to made me go back to find that item with a price tag so they can give me refund. When I mentioned to her that I will go find one and bring it back she looked at me as if I was crazy and said No, you will do no such thing. I'm like it only take a few seconds, I know exactly where I got it. She starts laughing and says NO. Wrote up everything and gave me a refund, and apologized for taking long. She did not take long at all. That was probably the fastest I have ever returned anything in Marshall's before. Definitely will return and make this my to go store.

Terrible customer service. Refused to do a price match even though it was their mess up that they…read moreput the wrong ticket on the item. Very wrong and now I'm an upset customer.

I rate the East Setauket Kohl's 3.5 stars…read more Arriving from Las Vegas, I was visiting my Dad for a week. With the Long Island Indian Summer, dropping down to the cool northeast weather, I could use a new jacket that would be sufficient for the Long Island Fall weather and the Las Vegas winter. So driving from Mount Sania to the Lake Ronkonkoma area, we stopped by Kohl's. Walking into Kohl's I was mentally wearing my nostalgia jacket. The Kohl's building brought back the decades of memories of patronizing Brent City in the 1980s, then Cheap John's and Caldor's in the 1990s. Inside the present Kohl's, my mental focus was in October 15, 2026 deciding on the right jacket. A few feet to the left of the west entrance, I browsed through the satisfactory selection of jackets. There were moments where it was considered using Amazon. Then a Zeroxposur jacket caught my eyes. When I tried it on, it felt just right. In the process of looking for the jacket, there was a detour to the restroom which is in the back right of Kohl's. This is worth mentioning because the walk exposed my eyes to a large amount of the store. I noticed a Sephora in the front center, ironically an Amazon return center in the back right, several square feet of apparel, home goods, and general merchandise. Kohl's was on the ball in running a well kept department store. Unlike Ross, for example, clothes were nearly organized and the setting was polished. On the other hand, Kohl's was behind the ball in the check-out line process. The way the East Setauket Kohl's checkout process works is that customers funnel through a cue aligned with impulse merchandise to the registers. When we were on line there was minimal movement. This prompted trying out the self checkout terminals. They were ineffective. Back to the line. Now the line started to move. Christina processed our transaction. This leads into the pricing. The jacket was a solid value. However, Christina encouraged signing up for the Kohl's card to save additional money. This brought the Zeroxposur jacket price significantly down, making it a good deal. My latest memory of a building that dates back to visiting Brent City as an elementary school student in the early 1980s is a satisfactory experience in its latest incarnation Kohl's. It is a 3.5 star rated experience..

Absolutely terrible. There is always a long line that barely moves. They invested in new registers,…read morebut the store is still understaffed. Shopping takes 5 minutes, but getting out the door takes 20

Don't understand the bad rating here. The club is big, clean and well stocked compared to the…read moreother 3 clubs in the local area. Easy to go online and see if any item is in stock, which I did this morning cause no other BJ's had it. Open at 8 am is a bonus too. Wished I worked & lived closer to this one.

Seems nobody answers the phone here at this store. Nor can you leave a message with a call back…read morenumber. -After toggling through and jumping through several hoops to get a live person my endeavors ended without success. How frustrating to have a number to call to ask if something is in stock but to no avail. Called several different times of the day. Costco is looking better!!

I worked at this Burlington for 5 years, so let me tell you all the tea!!…read more First off, the store is a MESS because the customers have no respect for the merchandise and just toss items on the floor. The store would be cleaner if.. 1. Customers picked up after themselves. 2. Corporate wasn't cheap and hired more people. The biggest annoyance with working Burlington was that they never had cashiers, so all of the floor associates would be ringing half/most of their shift and then barely had time to clean up! It was ridiculous! (and annoying since I HATED ringing) After the pandemic, they put up fake walls and the place is now much smaller and apparently they only have two people on the floor at a time. It looks like they finally hired more cashiers, but they pretty much got every Full Timer on the floor to quit, which is so rude. Honestly, just go to the Newly opened one in Farmingville. It's much nicer. What to expect if you want to work there, 1. Expect to be put in every department and help other departments. 2. You will most likely have to learn how to ring especially if you're on the floor. 3. It's not a good place for Full-timers anymore since they got rid of them all! (I left at the right time in 2018) 4. Lowest raise I got was 2 cents, the highest raise I got was 1.50, and that was before minimum wage was about to go up. Also raises don't carry over, so if you make 13 an hour and you get a 25 cent raise, but next year minimum wage goes up to 14 an hour. You get paid 14 an hour and not 14.25. etc.. It's not cool!! 5. If you want a career with burlington, the only hope is to become a manager, but you really have to show them you're down for it. 6. The hours are ridiculous, one day you close and get home at 12 am, the next day they want you in at 7am! Walking around a giant department store tires you out and you're "Wired" for hours, it's practically impossible to fall asleep right away! But as much as I hated the place, It holds a special place in my heart. It's filled with cheap things and despair! I'm giving 5 stars to combat the Karens that already reviewed this location lol

Not a fan of this location. I have shopped here a few times, for the most part they have what I'm…read morelooking for but it's not even looking for merchandise is the issue. It's the customer service. The first few times I have been here, the only person I have seen working there are the cashier. I can never find anyone of the floor to ask for help. I never see anyone stocking items or fixing the racks. My last visit is what forced me to write this review. I waited in line for 15 min I was next online and they only had one cashier, after she finished ringing up the customer they started having a personal relationship about having son's in the Marines. I'm like are you serious. Then suddenly it was like I saw a ghost, another staff member came from no where and said miss I will ring you up next. I'm was so grateful for him.