The customer service was more than spectacular, they had a wide variety of items, and I got almost…read moreexactly what I was looking for! Highly recommend checking out their jewelry. Thank you Brad for a great experience!

They are high-end consignment! Seeking name brands? They've got them! Quality furniture - they've…read moregot that too! Friendly management and ownership, with a broad awareness on home goods and quality estates! They have a large selection of Women's from trouser pants, to nice skirts, to formal dresses, to casual wear (with current brands like Free People & others) to shoes and handbags and jewelry. Again-- really great quality with unbeatable prices! Don't forget their HIGH QUALITY rugs and furniture. Check them out on Instagram and/or Facebook for their latest selections!

Absolutely stunning atmosphere! Designers in-store to help make the hard decisions, and the quality…read moreof their selection is amazing Re-decorated our living room with Rockwood Furniture and we will be going back! By far the best in town.

Rockwood is a family owned store. They maintain a friendly work force and there is no pressure…read morewhile looking around. My opinion, they carry high-end items and a reasonable price. If you don't see it on the massive showroom floor, they a great selection of catalogs and builders. Located on the West side of the Canyon E-way, it is worth stopping in and saying hello.

Fun, eclectic, LGBTQ friendly, beautiful sage bundles adorned with dried flowers, magnificent…read morescarves, fun Tshirts and tons more of unique stuff. Great ambiance, cashier was friendly and they have some fantastic retro jewelry too.

Great owners and a nice selection of unique items. Not your usual gift shopread more

the service was great,Melanie is very friendly and in good spirits, very helpfull and fun to talk…read moreto. if needed we will come back someday. furniture you have is very nice. and the value is wonderful.. Thank you

Calvin was such a huge help in getting us the furniture we needed! Great furniture with GREAT…read moreprices!!

Fast purchase and fast delivery. Best place in town! Elvis was a great salesman and the delivery…read morecrew went above and beyond to make sure my furniture was good!

I purchased a mattress and adjustable frame from Bob Mills in March 2019 for approximately $7,500…read more This was a major purchase for our family, and we spent that much because I already had lower-back issues and wanted a high-quality mattress with reliable long-term support. The 15-year warranty was a significant part of the sales pitch and our decision to buy. After about five years, the mattress developed a noticeable depression. My side measures approximately 1.25 inches, and my wife's side is approximately half an inch. This is not just cosmetic. I can plainly feel the depression while sleeping, it affects the support of the mattress, and it aggravates my lower back throughout the night. Bob Mills submitted the claim to the manufacturer, and it was denied because the impression did not meet the manufacturer's 1.5-inch threshold. In other words, the mattress can have a deep, uncomfortable body impression that materially affects its support, but they expect the customer to continue sleeping on it until it gets even worse. I was never told at the time of purchase that a mattress could become noticeably unsupportive and still not qualify for warranty assistance unless the depression reached 1.5 inches. Had that been clearly explained, it absolutely would have affected our decision to spend this much money. I then opened a second ticket and requested escalation, a copy of the warranty, the manufacturer's findings, the measurement procedure, and information about an in-person inspection or another reasonable accommodation. That request was ignored. For a family that does not have unlimited money, $7,500 was a serious investment. We bought a premium product because we expected premium quality and meaningful protection. Based on my experience, the 15-year warranty has provided very little practical value. The mattress is already causing a real problem, but because it is approximately one-quarter inch below the threshold, Bob Mills and the manufacturer have offered no meaningful help. I am sharing this so future customers understand what the warranty may actually mean in practice. Before purchasing, ask for the full written warranty, ask specifically about the 1.5-inch requirement, and understand that a mattress may become uncomfortable and unsupportive long before it qualifies for replacement.

Ashley Critique: This is for the Amarillo, Tx store. We bought $13,000 worth of furniture from…read moreAshley back in June of 2020. The staff at our local Ashley was WONDERFUL. It ends there. There was something wrong with everything we bought. 1st. The $8500 worth of bed and bedroom set surrounding the adjustable bed. This was the cheapest and flimsiest material of construction I've ever seen. The setup people left sharp edged bolts sticking through the side rails which sliced both of the adjustable bases. Reported but never fixed. So now I have duct tape covering the torn fabric. The dining room table and barstool/chairs. OMG. The screws in the back of the chairs (at least one chair). Some are razor sharp and the first time I encountered one of these razorblade screw heads I actually drew blood. Also, several of the chairs/stools (well, at least one) leans and appears to be out of alignment. The leveling legs on the chairs were ALL loose and all the chairs have to be periodically releveled. They need larger or tighter threads on the bolts. But....Reported but never fixed. Computer desk in the office? Actually GREAT. But it came from a 3rd party vendor. The Couch. It is POORLY stuffed. Took MONTHS to get delivered. Coffee table. This was damaged, dirty and had a poorly applied finish. The table top mechanism was sprung. They were incredibly nonchalant about this. They got upset at my wife over the return. We sent it back. Decided not to have a coffee table and bought an end table which is good. NOW we get to our cry of anguish and request for help. FIRST. I emailed the CEO, a guy named Todd R. Wanek. Absolutely ignored me and did not refer my contact to someone. HE'S where the buck stops. It's his, so to speak, company. I'm sure he's a busy fella but a shepherd has to mind their flock and I don't think he's doing that. I finally did give a sigh and hitched up my trousers and contacted the support staff who assigned me a case number. I've contacted them several times as I didn't hear back from them after that. They said they are "monitoring my case for any updates". they claim they've tried to contact me and left voicemail. NO. THEY DID NOT. They have done NOTHING. They have ignored me. I've got a "non-local" Area Code that is similar to the local one. They might have misdialed. I like to give everyone the benefit of the doubt when I can. Isn't that what reasonable people do? I tried but I just can't. I am just too disappointed. The company, after the sale, is awful. They don't seem to be very responsive to the customer. I'm sure in many cases they are but not in our case. The store staff DO care-- the are GREAT but I think they are limited in what they can do. The bottom line is that I will not use Ashley again. I do advise you to go somewhere else. Good luck to those who do use them and best wishes to the Ashley staff on the front line. Ashley has a problem and they need to fix it. I can foresee them filing bankruptcy in the next 5 years or so. This review alone will ultimately cost them $50,000 (maybe less) in lost revenue. Much more than doing the thing right costs. I want everyone, including Ashley, to do well but the general rule is you have to be doing something right first. Treat your customers with a sense of urgency. There's another Home Store company here in town that I like. Great discounts and everything is in stock. Next time we will use them. No need for Ashley to reach out. We're done with their foolishness.

This was by far the worst experience I have ever had with a furniture store. Ashley Furniture, and…read morespecifically the employees Rupert, Donald, and Dustin, made the entire process a nightmare. From the beginning, nothing felt straightforward or honest. The way they handled business came off shady, manipulative, and completely untrustworthy. Instead of helping me as a customer, they seemed more focused on pushing hidden costs, dodging direct questions, and giving me the runaround. It was clear they had no intention of being transparent or professional. Every interaction left me feeling like I was being scammed rather than served. These three employees made what should have been a simple, positive experience into a situation full of stress, frustration, and distrust. If you value your time, money, and peace of mind, stay far away from this place. Ashley Furniture should be embarrassed to have employees like Rupert, Donald, and Dustin representing their business. I'll never step foot in this store again, and I strongly warn anyone else to avoid it unless you want to deal with shady practices and a team that clearly doesn't care about customers.

I was in need of a new couch. Had some good selections. Can't wait for the rest of their furniture…read moreto come in. Manager told me this is just the beginning of great things in their store. I've been in this store several times through the past several years when it was Sears Outlet, and have to say it's always been spotless and a pleasant shopping experience!

So unhappy with the refrigerator that I bought here. I got a whirlpool with a large icemaker that…read moreis borderline useless Even though it takes up a third of the refrigerator Space. The financing that they offer is the nail in the coffin. I planned on buying an oven from them down the road, but I am going to steer clear.

This location is no longer a thrift store. This location sales Amazon FedEx and UPS returns. Found…read morestuff fun stuff but is not a thrift store

Typical thrift store. It was pretty big but very crowded. There were a lot of clothes and…read moreknick-knacks, some baby furniture and equipment, seasonal items, shoes and boots, etc. I walked around for quite a while before I finally spotted a bin of yarn and ended up buying quite a bit of it. Luckily for me it turned out it was half price Monday so I got all the yarn for half what it was marked. I went back again the next Monday but didn't have as good of luck. I didn't really see anything new that had come in in the past week in the yarn category. But I got good use out of the items that I bought and it kept me knitting preemie hats and blankets and scarves for cancer wards which is what I do whether I'm traveling or at home.

Me and my wife got a new bedroom set Dave helped us as soon as we walked in and stayed close…read moreenough to answer all questions we had, we looked at multiple sets and finally found the one we liked they delivered it the next day the nightstand had slight damage so the drivers took it back and brought a new one the following day good service and nice products

Don't get hooks from them the salesman not going tell you the leasing fee until you find out the…read moreauto payment draw from your bank but the buyer thought is 18months no interest they will tell you can't do any refund.just be careful