Rooms were filthy and smelled of sewage. Beds were worn out and uncomfortable. Sheets were damp and…read morewrinkled. Staff was on phone entire interactions. Several screaming unsupervised children 3 to 10 years old in pool and hot tub. Breakfast undercooked and cold. Worst hotel experience ever. Run before booking!!!!

The hotel is nice. We got a room with two queen beds. We get fresh towels everyday and for the most…read morepart the rooms seem clean. When I walk barefoot my feet aren't entirely clean though. The breakfast is wonderful and the lady who takes care of breakfast is super nice and you can tell she truly enjoys doing what she does. It's nice to see. She makes this experience worth it. She needs a raise!!!!

There quite a few hotels nearby. But Hilton Georgetown got everything you need. Looks like it is…read morevery much catered to business travel. They have conference rooms and work stations. Very close to Toyota Kentucky, 10mins. Room itself is large. mattress on the firm side, everything looks clean and well kept. Another positive is that Cattleman Roadhouse is right next door. You can just walk over to get some good lunch or dinner. Room rate was $138, with state tax, city tax and KY tourism tax, total was $152.77. Above average in pricing and there was no special event in the city. Probably wouldn't stay here for personal travel.

I'm a Hilton guy, but I'm getting tired of getting bad information when making our reservations…read more 1) never any mention of the major renovations being done. 2) never any mention that the dining room and bar were closed. We stay at HGI's so we don't have to go out for dinner after a long day of driving. Guess we'll have to look at other options

I stayed at the Hampton Inn in Georgetown on April 11 after a long day of showing properties, and…read moreby that evening I was hit with a severe migraine that left me almost incapacitated the next day. When I called to extend my stay, Samantha at the front desk stepped in--and what she did next was extraordinary. She helped calm my worried sister, directed us to nearby medical care, checked on me throughout the day, and made sure the next shift knew exactly what was going on. In all my years of traveling, I have never experienced this level of care. Samantha wasn't just doing her job--she showed genuine compassion in a moment I truly needed it. She is an outstanding asset to Hampton and the Hilton brand. Because of her, I won't stay anywhere else. Recognize her. Reward her. She absolutely deserves a raise.

A BIG thank you to the breakfast room person at this Hampton! Many of them are hesitant to refill…read moreany of the hot food when getting close to the end of the breakfast time. In this case, at about 15 minutes to the closing time, I was grabbing a plate of bacon to take up to the room for my daughter, and took the last of the bacon. I mentioned to the breakfast room attendant that Katie hadn't seen bacon at any of our previous hotels on this trip, so I was sure she'd be thrilled with it. I then mentioned I'd be back down to get my breakfast in a moment. She checked the bacon, saw it was out, and asked if I'd like some. When I got back down to the breakfast room about 5 minutes later, she told me fresh bacon would be out in a couple minutes. It actually was ready right about the same time as my waffle, so perfect timing! Many of the breakfast rooms also slam their doors shut immediately at the closing time, even if the area is still busy. There were a couple of people in the area at closing time, but she left the doors open a bit later than the scheduled close. That kind of help to vacationing families is very much appreciated! Thank you!

General - We stayed in March 2025 for a family road trip in the area…read more Location - The hotel is located right off the highway which makes it an easy on/off location. Lots of restaurants and shopping to be found close by. Rooms & Building - Rooms were fairly large and fit our family of 5 nicely. Building and rooms were in good order and everything was clean. Amenities - The hotel has a pool/hot tub as well as a large breakfast nook and sitting area in the lobby. The pool was heated to a nice temp and the hot tub had good jets. Food - There is a free breakfast buffet offered with your stay. Classic hot offerings with continental choices added in. We all were able to find something to eat and left satisfied each morning. Vibe - Easy going and super friendly staff. No complaints. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - The price was right and the area was easy to find and get to. We were able to make this hotel our home base and then set off each day to explore the surrounding areas with minimal difficulty getting back. We were satisfied with our stay. Side note: we rode out a bad thunder storm/semi-tornado while staying here. Staff were professional and calm throughout and kept guests informed and safe while the storm blew past. Area was built up enough to keep the strong winds/hail/rain from causing too much damage to vehicles and surrounding areas.

We were able to get a nice, king bed room for $100 with a nice low fee of $20 for our dog. It's a…read moredecent hotel that we would stay at again. The road noise is loud so we kept the tv on most of the night, but the bed was super comfy and the room was clean. Breakfast was good too!

Why can't I give zero stars?…read more Come for the filth, the outdated room decor, or because you had car trouble on I70. Stay for the decrepit property, questionable service, and lousy sleep from the obnoxious neighbors making noise. Leave at 1am after getting crawling sensations all over your body and realizing you are sleeping in bedbugs. Don't stay here even on a bet.

I wish I can give this hotel 0 stars. We visited gerogetown in December, and this hotel is doing a…read morehorrible job hosting. One big problem is the heater, the thermal sensor is installed somewhere wrong, it causes the heater to be on and off all night. This created an extremely uncomfortable situation to sleep. In the night when heater is on, the room become so dry, and so noisy. I have had three night stayed here and every night is horrible. I kept getting up to turn the temperature down，but in the end, I had to shut the whole unit down. It just unbearable. If you are thinking of booking this hotel with your vacation, think AGAIN. You would probably ruin your vacation.

It was extremely gross. There's some white substance on the door and something red in the bathtub…read more Absolutely nasty.

Looked like a nice place, was exhausted from driving all day. Comfy beds and pillows rooms were ok…read moreclean sheets were clean but stained. The very worst was the family above us whose kids were running rampant until about 11:00 then up at 6:30. No rest here even after making a complaint to the front desk (which I am not a complainer usually) but I was tired. Obviously the people above us know no respect or consideration. You can bet if that happened above them they'd be furious. Normally I ask for a top floor room, so I paid for it.

Mediocre; very noisy room; manager attitude not helpful. Breakfast was both insufficient for the…read morenumber of guests and undercooked when it was placed out. As a Bonvoy member; I'm surprised Marriott hasn't taken corrective action here.

Had a king suite. Hotel was semi-updated and clean. Room was clean and spacious enough for our…read moreneeds. Bed was comfortable. Breakfast was superior to many other chains and even had gluten free options (muffins and frittatas in addition to cereal, fruit, yogurt, etc) Stayed for a concert and a couple of stops on the Bourbon Trail.

This hotel rocked. They were prompt in service. At one point, I was waiting on a colleague in the…read morelobby and was asked if I needed anything. The breakfast tasted amazing and always seemed to be full anytime I went down there. The room was clean and everything in it (Microwave, fridge, hair dryer etc) worked! I would easily recommend it to anyone in the area!

Great room, spacious, quiet. Breakfast very filling. Friendly staff and owners. Stayed for three…read moremonths for work. Stayed on each floor during the stay and enjoyed each room. Beds very comfortable and rooms clean.

These people seriously need a course in hospitality! I just witnessed these people throw out a…read moresingle mother with 3 kids because they claimed she was rude. And she was a weekly renter. The fact if the matter is that the maid was rude and having a bad day because she found out her 17 year old daughter was pregnant. These people took no responsibility in their actions and turned down good money for an uneducated maid. I DO NOT RECOMMEND. Please find somewhere better to stay than this.

I really wanted to give these people 5 stars! I REALLY DID!! This is Georgetown Kentucky's best…read morekept secret! CLEAN ROOM, GREAT PRICE, WONDERFUL STAFF!! The only reason I didn't give 'em 5 stars is that the WIFI is simply horrible. Sorry. In this day and age, good WIFI is simply A MUST! As long as I was in the bathroom, I had great WIFI, but when I came out of the bathroom (in room 135), I'd lose the signal virtually every time! That's very frustrating when trying to get work done. I would certainly stay here again just for the sake of the CLEAN ROOM AND GREAT PRICE, but if you're looking for decent WIFI, You're gonna be disappointed.

Start with the staff they were fine. The problem are cosmetic starting with the sloppy pain job in…read morethe pool room. And in the main lobby if you look up like me you will see the area that previously had water damage and was repaired with sloppy repair work done. These things don't look like they were done by professionals. These next issue is the price of the snacks by the front desk they are very expensive and inconvenient for customers. This is my personal feelings about this hotel so if you want me to evaluate your hotel just get in touch with me here

Arrived late evening to last rooms available and in the morning found roaches in our room. Called…read morefront desk and was told manager was out and to call her. After weeks of trying to get a call back was told they would give us a 10% credit for our hassles. This was our first stop of weeklong vacation so had to add in laundry mat to clean all our clothes to make sure nothing left the hotel. Found a total of 14 roaches in the room. Since sites are independent was told by Corporate that they could suggest to the site a resolve but the site manager just stop responding after the discount offer. Being full capacity is more important than safety of guest.