Was able to get a custom color from a window manufacturer matched, very helpful staff, been…read morecoming to this store since 1993 for all my residential and commercial painting projects.

Nice store and extremely helpful.read more

I bought a gallon of Emerald satin paint to paint my bathroom, to the tune of $80 with customer…read morediscount. I painted white, covering a very pale straw color. Currently, I am applying the 3rd coat in the hopes that it will finally cover. Even the cut in work with the brush required 2 -3 coats! I have painted many, many times, many, many rooms over the years, but this is the WORST paint I have ever tried to use. I probably should have taken it back. I, since, bought Sherwin Williams Infinity paint at Lowe's for another room, at almost half the price! It is going on beautifully and covering nicely. Never again will I purchase paint from Sherwin Williams.

Awful. They close at 4 most days due to a lack of staff. The staff that is there does not know…read morehow to match paint; they tried a few times, then essentially told me to drop dead after they could not match the color, refusing to refund my $70 (for ONE gallon of paint!). Go to Lowes/Home Depot for better service at half of the price.

I have been buying my paint at Cape Color World for more than 15 years. The #1 reason is because…read moreyou cannot get better customer service. Anywhere. Both David and Josh are very helpful and will give you rock solid advice. They will spend time with you. Sadly, I have not found this to be the case at the so called "box stores". The #2 reason is because they sell top line product at reasonable cost. I have painted every room in my house - more than once. The quality of Benjamin Moore paint is second to none. If you want an "easy to apply" and "look fantastic when done product", buy Benjamin Moore paint -- from Cape Color World. Let's keep our locally owned paint stores in business!

From the owner: Cape Color World Has Been A Family-owned Business Since 1979. Trust Us To Provide You With Quality…read morePaints, Spray Equipment Parts, Painting Accessories And Coatings.

First time to review, but not my first visit here. The painter who our homebuilder used painted…read morewith Pittsburgh Paints. So, over the past ten years, I've been coming here to get additional paint for touch ups and such. Today, I'm back again. However, this time, I need them to color match the paint we need. No problem. Keith was at the counter and greeted me upon everything. He was very helpful to give me all the possible options of interior paint. He didn't shy away from asking his coworker for a second opinion on their interior/exterior paint. I respect that. I left my paint order and returned an hour later. My paint was ready AND appears to be a perfect match! Although nobody was at the counter to greet me upon entering, Sean came up after a few seconds. He was nice and professional. He even carried my paint out to the car and placed it in the trunk. Awesome!

Rude men who are not helpful nor kind…read more I stopped in for help, informing them i am color blind. No attempt was made to help select colors either, claiming the decorator was not available. How come 3 people were getting paid to work?! Keith in particular occurred as rude, no manager was available at the time for good service. Go somewhere else!

Amazing! Amazing that they can get so many hateful, unhappy people all in the same store at the…read moresame time! Unknowledgeable completely unhelpful, they act like they're doing a favor just to speak to you. Will never come back.

The quality of the employees there is light years ahead of those at the "big box" stores. The…read moreemployees there seem to genuinely enjoy working there, and were extremely helpful in getting us exactly the right paint for the project that we were working on. Porter Paint has a reputation for high quality among painting contractors, but perhaps at a higher price than some of the other brands sold at the big box home improvement stores. I was pleasantly surprised to find that while the price was just slightly higher than other brands, the ease of application and coverage more than makes up for the difference. Like just about everything else, you get what you pay for. I'm not a professional painter, but have spread a lot of paint on a lot of walls in my lifetime, and I'm now a huge Porter Paint fan. I'll go there for all of my paint needs from now on.

Well, what can I say? My husband and I went into the store back in June 2025. We spoke to the two…read moregentleman there as it was a Saturday afternoon. We then had the owner/designer Carole H. come out to our property on July 14, 2025. We wanted an estimate on draperies and new furnishings for our living room and entry way. She spent time measuring the rooms and having a discussion with us. I gave her access to my Pinterest board to show her the looks that we liked and had an interest in exploring. We were completely prepared to spend a significant amount of money to have our living room and entryway redone and have custom draperies for the living room and the master bedroom. Carole shared when she came out on that Tuesday that she would be leaving for vacation on Friday. She stated that it would be 3 to 4 weeks before she would be able to get anything back to us. We were completely fine with that as we told her we were not in a hurry and 3 to 4 weeks would be fine. Jump ahead over seven weeks now, almost 8, and we have been completely ghosted. There has not been a single phone call, email, or text from Carole back to us with any status update on the project. This lack of engagement is completely unprofessional, and we are extremely upset and angry with the lack of professionalism. If this job was not something that she felt she could do perform or had the time to do, then a simple phone call, text or email saying that she was not able to do the job is all that we expect. Not every design is for everybody and if life interrupts and you are unable to do the job, I completely understand that. There is a level of communication that needs to occur when you run a business and there is a level of professionalism that is expected. We will happily take our money elsewhere!!!

I had them come out to give me a quote and the guy/owner just gave me the creeps. His demeanor was…read moreoff putting.

Nice store. Not too busy. Came in and got what I needed really quick. I know where I'll be coming…read moreback to.

When i walked in, Mr. Job greeted me and was very knowledgeable and helpful!…read more Great customer service and helpful in picking the colors and mixing an excellent match! Most recommended!

I purchased carpet, the same week I called to report that there was so much dirt coming from the…read morecarpet as well as the fibers to live was disgusting, I was ignored I should have ran when I entered the store as a African-American female I was waited on last behind the Caucasian people I entered the store first I purchased the carpet the carpet was faulty I kept on complaining they wouldn't do anything I finally called corporate corporate said they should have sent out someone when I first started complaining Greg I have phone calls from him they sent someone and he said the carpet wasn't that bad when you can come in the house and clearly see that the carpet is a mess they did not put down new padding the carpet has rode, they told me it was because I had heavy furniture there's places where there's no furniture, then Greg said it wasn't their fault the installation or the carpet he said well I tell you right now it's not our fault, I decided to contact BBB because I did he said that they would not do anything to help me yes I believe that I was racially discriminated against they did not try to fix my carpet I was ignored and mistreated I don't want any African-American to patronize their store for no reason and no one else if you don't want to carpet that's damaged he told me the carpet was probably sitting in the warehouse that's why it had the dirt and stuff in it and it was discontinued a couple of months after they sold it to me , the carpet is bulky in every room even where there is no furniture I am so hurt and disappointed by these people they're a rip off if you are African-American please do not visit any of their stores anywhere, even if you're not a African-American this is what these people do they take advantage of people and mistreat people, I am and was nobody to them after they took my money

My husband and I were shopping for flooring for our new home. We had been to three locations,…read moreflooring America in Paducah was our third. For the exact same type of flooring, we noticed their prices were four times more expensive than the other two places we checked. That said, we didn't want to insult them and make them feel bad so I left a fake name, a fake phone number, and a fake address. Imagine my surprise when I got a call from this company to my real phone number--A number I never provided to them nor gave them permission to call. What's even more outrageous, is they contacted our real estate agent--an egregious overreach of boundaries. We never mentioned who we were working with for our real estate transaction. Who do these people think they are? It is the most outrageous invasion of privacy my husband and I have ever experienced and we're not young people. I would never ever recommend this company to anyone. I explained what happened to my real estate agent and apologized on behalf of this company for being so obnoxious. I've never known a flooring company to go to such lengths to stalk potential customers before. It was very very disturbing. I'm not sure what software they have rigged up in that store, but if you go here, turn your phone to airplane mode so they can't access it because if they do they will track down everybody you know to try to get a hold of you. I will post this review for everybody to see because it's 100% true.