Looks like your team has done it again. My aunt was more than pleased that everything was completed…read moreexactly as discussed. Thank you for getting her stove sparkling clean again.

I contacted through Facebook for a deep clean move out, giving them the square footage of the…read morehouse, how many bedrooms, and that I had a big dog and multiple cats. Their response time was great. We corresponded with questions and they gave a fair quote of just over $700. We scheduled for 9 am on a certain day. The day before the appt, I received a text asking to change the time to between 10-11. I showed up a little before 10. Just after 11 I contacted them and they said the team would be there about 11:30. At 11:40 I contacted them again and they said they were on their way. Glenda and her team arrived a little after 12. We did a walk through and the cleaner asked what I wanted done, like baseboards, etc. I mentioned that it was a deep clean move out and she said "yeah I know." She was surprised there was pet hair and said she didn't bring a vacuum that could handle hair. I let her know that I was clear about the multiple pets and hair when I scheduled. She said she was taking her daughters, who were her team, to lunch and to get her big vacuum and she'd be back in an hour. About 90 minutes later, I get a call from Helen in the office stating that the cleaner was not coming and they were going to try to find someone else. She kept saying that the office was aware of the pet hair from when I booked but there was more than expected. To be clear, Helen had no basis for that claim other than what Glenda told her. There were no pictures, Helen did not see the house, and it was pretty obvious that Glenda showed up unprepared, not knowing there were pets. Helen called me later and asked to reschedule and I said no, I had other appointments coming up that were dependent on the cleaning being done. She apologized profusely and was incredibly polite, stating they would try to get a team out, but still insisting that there was more hair than expected. In the meantime, I had canceled my plans the rest of the day, woke my 3rd shift husband to come help, and we began to clean. I brought my vacuum and got the whole house. Helen called back saying they couldn't find anyone so I said to just cancel it, I was already doing it myself. At that point she said she found someone and they were on their way out to the house. It was nearly 4 pm by this time. The cleaner, Chenese, arrived about 30 minutes later. Let me tell you about Chenese. This woman was simply incredible. She came in with a pleasant attitude, a willing spirit, and an amazing work ethic. I had vacuumed the entire house and she got right to work in the kitchen. She worked fast and had eveything sparkling, from one end of the house to the other, and even did a once over with her vacuum to be sure the job was complete. She should have been given a team, but she ended up having to clean a whole house alone at the last minute, except for what my husband and I did. Shortly after Chenese arrived, I got a text stating they didn't think the flat rate was fair after what had happened and would switch to hourly. They said it was normally $60 per hour but would give a discount and made it $45 per hour. Chenese was there just under 5 hours finishing about 8:30ish, which would have made it $225. After Chenese was done, Helen called back. I told her how amazing Chenese was and that she saved the day. Helen said that they wanted to discuss payment because Chenese was so good they wanted to pay her what she is worth. She rescinded the discounted hourly rate and asked for a flat rate of $500. I told her no. I reiterated to her that I had to cancel everything, wake my husband up, and did a lot of cleaning ourselves. At this point, I did not have faith that they would pay Chenese fairly if I fought for the agreed $45 an hour so I stated I would pay $400 and nothing more and that if there were any other costs, they would have to eat that. Chenese was amazing and I have nothing but wonderful things to say about her. If you ever come across Chenese I., hire her. She's worth her weight in gold.

Amazing job! Kassi helped me clean up my dad's house and was SO helpful. Would highly recommend.read more

From the owner: I am family owned and woman operated business. I have many years of experience cleaning houses…read moreand I'm blessed to have 4 years with Faithful Cleaning. I have a travel radius to up to 50 miles. I am also respectful of your time, and I guarantee to show up on time. My rate for my services is $35/hour. I do deep cleaning - baseboards, windows, fans, floors, walls, bathrooms, bedrooms, kitchens, dusting, cabinets, refrigerators, ovens, laundry, and walls. Construction before and after clean-up. Faithful Cleaning also does Regular cleaning, organizing, and yard work. I will also paint, walls or art canvases. I'm also available to do some wood burning art if you were interested. There is different prices on the art. If you wanted an art project built or/and painted. I'd be interested in doing that too. Feel free to give me a call or text to ask any questions you might have. Call me today at (309) 641-3292 and we can set up a time or day to meet to give a free quote. I do honor Military discounts and first time cleaning discounts. And I'm always available to meet the customer needs. I'm available at any hour to take a call. Feel free to ask me anything. Thank you. Have a blessed day

Great quality work. Pricing was very fair. I never knew just how not clean my house was until she…read moregot her hands on it. If you want a fresh clean house, call them today.

Amazingly sweet young lady! She was very professional and very diligent! It was so nice coming home…read moreto the smell of clean. She got every little detail. Thank you again!!

From the owner: Black woman–owned, eco-friendly cleaning company serving Peoria County, IL, and surrounding areas…read more We specialize in residential cleaning, commercial cleaning, party and event cleaning, vacation rental & Airbnb cleaning, and professional organizing services.

Utilized this requested service for an apartment move-out cleaning…read more The quoting process was very efficient. They took time and carefully answered all of the questions we had. In addition, an estimated quote was provided. Scheduling the service was fast and painless. On the day of the service, the two employees arrived within the time window specified. The job was well done & thorough, with great attention to detail. The crew was finished in less time than I was quoted, and the price was $80 cheaper than quoted. While I no longer live in the area, I'm pleased to recommend this company for any regular or one-off cleaning needs.

The worst cleaning company where they don't care about their customers and customers' valuable…read moretime. The owner Joe, of this franchise is rude, obnoxious and arrogant. This is the incident that happened with me, not once but multiple times. The office staff usually call or text in the morning before every cleaning and give you the time window in which the cleaning team would arrive. And every time, the cleaning crew would come either early or late then the expected time. Sometimes they are an hour early and other times they are hour late. During the last clean, the crew showed up 2 hours early than the estimated time of arrival. The crew who comes usually have to inform the office if they are running late or early. So then it becomes the office staff's responsibility to inform the customer of any changes. But in this case, I was not informed of the change in the schedule. When I called the office, the owner picked up the call and when I addressed the situation, he said, "he is sick of me complaining". He further said that he is cancelling me as a customer. The team was very co-operative, gracious and kind. I have zero complaint for the cleaning crew. But the owner Joe, was arrogant, rude and disrespectful.

I hired Pennies Professional Housekeeping to do a spring cleaning as a Valentines Day gift for my…read morewife and they did a spectacular job. Kristal showed up on a weekday morning and spent the whole day cleaning every corner of the house. It was a wonderfully relaxing weekend not having to worry about chores. If we decide to have a regular housekeeper, they will certainly be my first call.

From the owner: Let my Professionals' do the cleaning for you!…read more I am filling schedules now! My trained, insured & bonded professionals' are here for you and all your cleaning needs. Steady weekly or biweekly residential and commercial housekeeping available. Call or text me today!