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    Deep cleaning

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    Move-in or move-out cleaning

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    1 year ago

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    Kayla T.

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    Two Maids - Peoria - Merry Christmas from our family to yours!

    Two Maids - Peoria

    (8 reviews)

    I live in a two bedroom apartment with my 83 year old father. I went to work today and came home…read moreto find that although they took the full $145 they charge to clean my small apartment, but because my bedroom door was closed, they didn't go in and clean my bedroom or master bath. They then left a note saying that they won't enter closed doors, and placed the note in front of my father who was reading a book on the couch!! My bedroom door is always closed as I have a kitten that likes to reek havoc in there, but today, they decided not to ask the man sitting right there if they could enter, but left a note in front of him, cleaned half of my apartment, took the $145 and left. Consider this when thinking about choosing a cleaning company. I left a message asking for them to return and do the rest of the job that I PAID for. I will leave a follow up comment with whether they remedy their ridiculously unprofessional, inconsiderate and unethical decision.

    I tried to book an appointment with their initial assessment understanding that it would not be an…read moreaccurate quote. It asked me what I would like cleaned and I added 1 bedroom, 2 bathrooms, kitchen and dining room, about 1000 sqft. I got a call from Krista the general manager saying she had no availability for the time that was showing up on the website, and rudely asserted that my home was not 1,000 sqft. I calmly replied that I don't want my whole house cleaned, to which she questioned again what I wanted done. I restated and she then argued with me saying that she looked at the blueprints of my house and that it was not 1,000 sqft. I said she was being rude and that I would not be going with them. First of all, never just tell someone about their own home. My home incorrectly states on the assessor website that it is 4700 sqft, after getting it professionally measured it was 3200 sqft. Additionally, I have three floors which are included in that square footage. So when I say I only want one bedroom and two bathrooms along with my small kitchen and dining room cleaned, I was actually being liberal with the square footage, it's much smaller. If you actually asked me instead of being hostile like I was trying to rip you off, I would have explained that. If you wanted to charge me twice the price I would have been fine with that. I don't care about the price I was just trying to fill out the assessment.

    Two Men and a Truck Peoria

    Two Men and a Truck Peoria

    (27 reviews)

    We moved from New Jersey to Illinois and both teams involved with the move were excellent…read more Attentive, respectful, and very polite. I would say the price is definitely expensive but they wrapped all my furniture with blankets then topped it with actual furniture wrap. Loaded and unloaded the truck in a very organized manner. And they drove from point A (NJ) to point B (IL), mind you that's a 14 hour commute, in one day (they stopped to sleep for the night). It was really a flawless experience. We chose the expedited option for our move so that's also why it was more expensive and what we were quoted didn't change at all because of the move option we chose. I would definitely feel comfortable moving with this company again! No complaints here!

    Disappointing Experience with Peoria Team, Madison Team Was Great…read more I recently moved from Peoria, IL to Madison, WI on Monday, 2/2/26 using Two Men and a Truck, and unfortunately the experience was very mixed. The Peoria team was a major letdown. They arrived late and did not provide the level of service that was agreed upon. Several pieces of furniture -- some over 40 years old -- were supposed to be properly wrapped and protected, and that simply did not happen. As a result, multiple items were damaged. When the Madison movers unloaded the truck, they immediately noted that the truck had not been loaded correctly, which they confirmed likely caused the damage. In contrast to Peoria, the Madison crew was professional, careful, and communicative. One especially concerning issue: an open knife was left on top of a couch inside the truck. Had the Madison movers not noticed it in time, someone could have been seriously injured. This shows a serious lack of care and safety awareness by the Peoria team. I've been trying to resolve these issues with the Peoria home office, but responses have been slow and unhelpful so far, which has only added to the frustration. Based on this experience, I would strongly recommend using another service, or at the very least avoiding the Peoria location. The Madison team did their best to fix a bad situation, but the damage was already done.

    Modestly Maid - homecleaning - Updated October 2026

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