Great quality work. Pricing was very fair. I never knew just how not clean my house was until she…read moregot her hands on it. If you want a fresh clean house, call them today.

Looks like your team has done it again. My aunt was more than pleased that everything was completed…read moreexactly as discussed. Thank you for getting her stove sparkling clean again.

I contacted through Facebook for a deep clean move out, giving them the square footage of the…read morehouse, how many bedrooms, and that I had a big dog and multiple cats. Their response time was great. We corresponded with questions and they gave a fair quote of just over $700. We scheduled for 9 am on a certain day. The day before the appt, I received a text asking to change the time to between 10-11. I showed up a little before 10. Just after 11 I contacted them and they said the team would be there about 11:30. At 11:40 I contacted them again and they said they were on their way. Glenda and her team arrived a little after 12. We did a walk through and the cleaner asked what I wanted done, like baseboards, etc. I mentioned that it was a deep clean move out and she said "yeah I know." She was surprised there was pet hair and said she didn't bring a vacuum that could handle hair. I let her know that I was clear about the multiple pets and hair when I scheduled. She said she was taking her daughters, who were her team, to lunch and to get her big vacuum and she'd be back in an hour. About 90 minutes later, I get a call from Helen in the office stating that the cleaner was not coming and they were going to try to find someone else. She kept saying that the office was aware of the pet hair from when I booked but there was more than expected. To be clear, Helen had no basis for that claim other than what Glenda told her. There were no pictures, Helen did not see the house, and it was pretty obvious that Glenda showed up unprepared, not knowing there were pets. Helen called me later and asked to reschedule and I said no, I had other appointments coming up that were dependent on the cleaning being done. She apologized profusely and was incredibly polite, stating they would try to get a team out, but still insisting that there was more hair than expected. In the meantime, I had canceled my plans the rest of the day, woke my 3rd shift husband to come help, and we began to clean. I brought my vacuum and got the whole house. Helen called back saying they couldn't find anyone so I said to just cancel it, I was already doing it myself. At that point she said she found someone and they were on their way out to the house. It was nearly 4 pm by this time. The cleaner, Chenese, arrived about 30 minutes later. Let me tell you about Chenese. This woman was simply incredible. She came in with a pleasant attitude, a willing spirit, and an amazing work ethic. I had vacuumed the entire house and she got right to work in the kitchen. She worked fast and had eveything sparkling, from one end of the house to the other, and even did a once over with her vacuum to be sure the job was complete. She should have been given a team, but she ended up having to clean a whole house alone at the last minute, except for what my husband and I did. Shortly after Chenese arrived, I got a text stating they didn't think the flat rate was fair after what had happened and would switch to hourly. They said it was normally $60 per hour but would give a discount and made it $45 per hour. Chenese was there just under 5 hours finishing about 8:30ish, which would have made it $225. After Chenese was done, Helen called back. I told her how amazing Chenese was and that she saved the day. Helen said that they wanted to discuss payment because Chenese was so good they wanted to pay her what she is worth. She rescinded the discounted hourly rate and asked for a flat rate of $500. I told her no. I reiterated to her that I had to cancel everything, wake my husband up, and did a lot of cleaning ourselves. At this point, I did not have faith that they would pay Chenese fairly if I fought for the agreed $45 an hour so I stated I would pay $400 and nothing more and that if there were any other costs, they would have to eat that. Chenese was amazing and I have nothing but wonderful things to say about her. If you ever come across Chenese I., hire her. She's worth her weight in gold.

Quality value and service requested Colin Archer is honest straightforward and has a company that…read moreis a One-Stop shop for all you needs

You cannot ask for a more considerate company to suit your needs. They will do an outstanding job…read moreand think of things you might not to ensure the job is done right and to your complete satisfaction.

Utilized this requested service for an apartment move-out cleaning…read more The quoting process was very efficient. They took time and carefully answered all of the questions we had. In addition, an estimated quote was provided. Scheduling the service was fast and painless. On the day of the service, the two employees arrived within the time window specified. The job was well done & thorough, with great attention to detail. The crew was finished in less time than I was quoted, and the price was $80 cheaper than quoted. While I no longer live in the area, I'm pleased to recommend this company for any regular or one-off cleaning needs.

The worst cleaning company where they don't care about their customers and customers' valuable…read moretime. The owner Joe, of this franchise is rude, obnoxious and arrogant. This is the incident that happened with me, not once but multiple times. The office staff usually call or text in the morning before every cleaning and give you the time window in which the cleaning team would arrive. And every time, the cleaning crew would come either early or late then the expected time. Sometimes they are an hour early and other times they are hour late. During the last clean, the crew showed up 2 hours early than the estimated time of arrival. The crew who comes usually have to inform the office if they are running late or early. So then it becomes the office staff's responsibility to inform the customer of any changes. But in this case, I was not informed of the change in the schedule. When I called the office, the owner picked up the call and when I addressed the situation, he said, "he is sick of me complaining". He further said that he is cancelling me as a customer. The team was very co-operative, gracious and kind. I have zero complaint for the cleaning crew. But the owner Joe, was arrogant, rude and disrespectful.

Best of the Best they get it done Worry free things was cleaned that we didn't think could get…read moreclean!

They are wonderful, the only cleaners you would need for small, routine, deep clean, large clean…read moreand/or scheduled clean. They are the hardest working team I have ever seen, they are on time, and very nice people. Also, I feel completely comfortable because they are honest and trustworthy with anything. I can say that in my case, they are life savers! Thank You!!!

From the owner: We offer a wide variety of cleaning & upkeep/maintenance services to residential and commercial…read moreclients throughout Illinois! Affordable, local, family owned and operated. Contact us today for a free estimate! Now accepting local business for office cleaning! Schedule with us today!