I'm surprised to be the first person to write a review of Kiwee's Cleaning Company. Kiwee took…read moreover for another cleaning person that we hired a couple of years ago. Since we are usually not home when they come to clean, she took the time to introduce herself with a note and I've kept in touch with her about cleanings through email ever since. It's been easy to cancel or reschedule a cleaning or make special requests. The cleanings are thorough and the prices are very good compared to some of the larger chain companies in Phoenix. They always leave behind a sheet detailing what they've cleaned and any notes I should know about (slow moving drains, finding a scorpion, etc.) and as far as I know they have never broken anything. That's how I ended up with Kiwee - a previous big name cleaning company was cleaning my home and broke something I use every day, but denied having done so. So I went looking for a mom n pop cleaning company and ended up with Kiwee's predecessor. In two years I haven't been disappointed. Keep up the good work Kiwee!

My husband and I recently purchased a resale home that was supposed to be professionally "move-out"…read morecleaned by Kiwee's Cleaning Company. Apparently Kiwee's had been cleaning the seller's home on a regular basis for some time. The day the cleaning was scheduled for was the same day that we got the keys to our new home. Unfortunately, there was a mix-up with the water company transferring service and so the water was not on when the cleaning crew showed up. Instead of working with us and rescheduling, the crew just "cleaned" the house without water, if you can even imagine the concept. We were glad to pay a cancellation fee and have them come back once the water was one, but, instead, they did a less-than-mediocre job, took the seller's check for $250 and split. Needless to say, the tubs and sinks were left filthy. The tile throughout the house was not mopped. Every cabinet was wiped out with Simple Green, which left a sticky residue. Now, this is all to be expected due to the fact that the crew was "cleaning" without any water. This was completely mind-blowing that a local company would conduct a service-industry business this way. Now, keep in mind that was the result of the crew "cleaning" without water. In addition to that, I was shocked that on a "move-out" job, the fridge wasn't moved so that the floor behind it could be swept or wiped, the oven was not cleaned, the medicine cabinets were not wiped out, the baseboards were not cleaned nor the grooves in the windows. Please think twice about using this subpar company. When I saw an ad for Kiwee's services recently, I could not refrain from posting this review on Yelp even though I have never posted a review of anything up until now. I find it troubling that Kiwee conducts her so-called cleaning business in such an unprofessional manner. We were speechless, literally, by the experience. -- A disgruntled homeowner

Linda was a lifesaver! She moved & organized all my personal belongings last minute for a remodel…read more She responded quickly & pricing was more than fair. She is a super organizer - quick, sharp & thorough. I look forward to the completion of the remodel. When that happens I know Linda will give it her major clean & put things in order in a flash!

Reliable, thorough, and genuinely thoughtful! This team is always on time and does an excellent job…read moreevery visit. They truly care about their clients and constantly go out of their way to make sure I'm happy. The best company I have used in Arizona. Highly recommend!"

If Marie was to market her customer service skills, lots of businesses would have more five stars…read more I was not expecting much when I got a Groupon deal for this biz. There's a reason why businesses end up giving up their services for cheap at Groupon. I usually just expect it to end up with a refund; after all, majority of all times when you tell businesses that you got a Groupon they sound like an 18 wheeler is heading their way. But Marie was surprisingly helpful. She even made exemptions on her schedule just to help me. You'd think I was paying full price. She communicated all the way thru, and was always very professional. The 2 ladies that came were great. And they had my place looking good in no time. They were happy to work for this company, and that says a lot. I would recommend and hire them again... Even if it is not with a Groupon.

I purchased a Groupon for 6 man hours of cleaning. The crew was supposed to arrive at 9. At 9:15,…read morethey called to tell me they were still 20 minutes away. They finally arrived at 9:40, and they were gone by 11:50. When they arrived I DID confirm with them that they would be there for 3 hours (2 people for a total of 6 hrs). They did an average job at best. There is still hair all over the bathroom floor. They spilled rubbing alcohol all over my carpet, and when I approached them, they didn't even apologize. They said "oh it will dry quick". I would save your money, and go with another company. I will never use them again.

"Scent From Above Cleaning Company" is fantastic. They did a wonderful job when they did a deep…read moreclean on my apartment yesterday 8/22/23. I haven't been able to clean as well as I used to and things just piled up. My son and daughter-in-law sent them to help me. It was appreciated so much! I went out for a while and when I came back they were finished. I was practically giddy. Ever corner and every surface was clean and shiny! They really worked hard to get my place looking nice again. I would definitely use them in the future and I'd recommend anyone to give them a call at 502-295-3805.

This place was recommended to me by my property management company for our move out cleaning. I…read morefigured if we went with a company my property management recommended, we would be safe. Unfortunately, we were taken advantage of. When I called, I was told the cleaning would cost around $150. To me that seemed fair. I was not explained anything else, just reassured that they knew what my property management was looking for and they would get it taken care of. My roommate called after she was called for the final charge. It was $225. I called the company since I was the one who was given the original quote.The owner called me back promptly to explain the 50% increase. I was told that the cleaning charged hourly per person they had on the job. There were 6 people cleaning our apartment that day. This is a 2 bed/2bath apartment mind you...not very big and it took those 6 people over two hours to clean. ((The last cleaning service I used for my previous, and larger, townhouse cost $100 for one person to clean for 4 hours. She did a great job.)) Not only were we not informed of this per cleaner per hour nonsense (and the fact that 6 people were going to be on the job) but the owner proceeded to accuse us of asking the cleaners to wash our windows which was not true. My roommate was there to let the crew in and when she returned to lock up, they went over what was done. She was not asked about if she wanted window cleaning or warned that this would take more time as it's apparently not a part of their usual service. The owner of the company also said we had left things in the apartment that they had to move around during cleaning. The only items left before cleaning were a few hangers in the closet and a toilet bowl brush. Somehow, I highly doubt that these items cost them more than a few seconds to move aside. Needless to say, I feel we were taken advantage of. I understand that this woman is trying to run a business but she's not doing a very good job managing it or communicating to the client how the costs break down BEFOREHAND. I'm sure that these people did a good job cleaning but there is no way there are 6 people needed for such a small space and for that amount of time. Being accused of asking their cleaners to add on more services was also not appreciated. I would NOT recommend this place by any means. Sure, the apartment was clean but it should not have cost what it did. My roommate and I are very clean people and kept up with housekeeping regularly. The apartment did not have any carpeting or things that would take an enormous amount of time to clean and the accusations this woman laid on us were absolutely ridiculous. People should not be taken advantage of like this. I have expressed to my property management company my concerns about this business and I am also about to send in a complaint to the Better Business Bureau.

Deep clean done to the house focused on kitchen and bathrooms. Wish they offered steam cleaning of…read morecarpets. Cleaning blinds does take time they do it right. Confirm your crew size for this clean cause it makes a difference in a large house. Overll i would use the service again.

Roberto is prompt with responding and quoted me right away. I was okay with the price as long as…read morethe quality was up to par. Cleaning crew did show after it was rescheduled for later the afternoon. I didn't mind since I took the day off and he let me know ahead of time. I was not happy with the deep cleaning job they performed. One of the ceiling fans was missed and the counter top in my walk in pantry was not wiped down. There were 3 ladies who cleaned and finished in about 2 1/2 hours. Overall the quality was not meeting expectations. I won't be using their services in the future.

This business is full of kind, professional & honest people. We had our sunroom laid in vinyl…read moreflooring where we dealt with Diane the co-owner who sold us the flooring, then Wiley who took measurements & the floor covering tech who laid the flooring were all professional & didn't try to rip us off. We had such a good experience that we are now proceeding to get our laundry room done.

We picked out a carpet sample (pretty large) and Wiley let us take it home. We were pretty sure we…read morehad the right color until we got it home. Was so glad Wiley had us take it. The carpet we chose is beautiful. We had our bedroom carpet installed on the 2 of Jan. The bedroom is pretty large so it was going to be two installers. David ended up coming alone. He did such a fantastic job. He had it done in one day and an hour or so the following day. Eventually we will have the other two bedrooms done. We will definitely use them again. I highly recommend them.

This is one of the best cleaning experiences I have had. Setting the appointment was super easy. It…read morewas all very professionally handled. Our cleaner, Lisa, was exceptional, very thorough, very detailed. She was also very pleasant and polite. She arrived on time and got right to work. The finished product was amazing. My house was clean and smelled fresh. I will be using them regularly.

Very kind and accommodating, did everything I asked. 380$…read morefor move in cleaning and they helped me out by scrubbing grout.

Incredible service. I have been thru several carpet companies with young inexperienced cleaners but…read moreRick was far above any service we have had. We thought we would have to replace our carpet but came back looking like new. Can't say enough about this company. Highly recommend

4/1/23 Amazing Cpt…read more & Tile Cl. have been cleaning my carpeting in The Anthem for 14 yrs. Before retiring to AZ I owned one of the largest rug & carpet cleaning companies in the US. Rick does the job correctly as my company did in NY. He is pleasant & ON TIME. Richard Beshar