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    Home Shine Solutions

    5.0 (1 review)
    Closed • 8:00 am - 8:00 pm

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    Services - Home Shine Solutions

    Gutter cleaning

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    3 years ago

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    I was very happy with my deep cleaning from Eni. I received a quick reply to my request for a quote…read moreand availability, and easily set up a time for them to come a couple of days later. She and another woman arrived right on time for my scheduled appointment. I had a few spots I let her know upfront that I would like to make sure were included in the deep clean, but for the most part, they quickly went about their work, and had my 2 BR/1 BA sparkling in about two hours. They asked me to look everything over before they left, and having paid for a deep clean, I LOOKED. They moved my furniture to sweep and mop underneath, cleaned my windows, baseboards, dusted the ceiling fan, did some sort of magic in my cat's food and litter area, got food spills out of my fridge, even washed my son's baby bottles in addition to all the regular cleaning. I can't find anything they missed or didn't do that I asked. They did everything but my laundry, but to be honest, if I had asked, they probably would have tossed a load in for me too. Now I can focus on decluttering and organizing since they saved me so much time on the dirty work! Thanks Eni!

    It pains me to write this review, as I have been using Eni's cleaning services for the past few…read moreyears and think she herself is a very nice person. However, after being robbed by one of the cleaners, I needed to share this review. In the past, I've generally been happy with the cleanings, though there have been minor issues here and there. The quality of the cleaning often depends on who Eni sends, as some cleaners are better than others. On occasion, I've had to point out areas that weren't up to par. I also had one incident where one of the cleaners left my home unlocked while I was on vacation and accidentally took my keys. The keys were returned to my lockbox the next day, but my home remained unlocked until I returned. Eni apologized, and we agreed not to have that cleaner return to my home. While she was kind, I couldn't risk that happening again. What prompted me to write this review, however, was a robbery. This past weekend was my birthday, and I had several birthday cards (one still sealed in an envelope) in a pile on my dining room buffet. When I returned home, I noticed the pile was missing. Normally, if there are papers in the house, the cleaners either clean around them or neatly stack them without moving them. I asked Eni to check with the cleaners (one of whom was new and had never cleaned my home before) to see where the cards had gone. I was told they were placed in a cabinet on the shelf--something they shouldn't have done in the first place. I checked, and sure enough they were where they said they were but the sealed card had been opened, the money was gone, and a card that previously contained a gift card was missing the gift card. I called Eni immediately and expressed how upset I was. She was very apologetic, told me she had fired the cleaner who took the money, and offered to send me the amount that was stolen (which she did through Venmo). However, after this experience, I felt that I could no longer trust her service. The fact that Eni doesn't seem to properly vet the people she hires makes it impossible for me to continue using her services. I can't risk having someone like that in my home again.

    Home Shine Solutions - gutterservices - Updated September 2026

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