I was very happy with my deep cleaning from Eni. I received a quick reply to my request for a quote and availability, and easily set up a time for them to come a couple of days later. She and another woman arrived right on time for my scheduled appointment. I had a few spots I let her know upfront that I would like to make sure were included in the deep clean, but for the most part, they quickly went about their work, and had my 2 BR/1 BA sparkling in about two hours. They asked me to look everything over before they left, and having paid for a deep clean, I LOOKED. They moved my furniture to sweep and mop underneath, cleaned my windows, baseboards, dusted the ceiling fan, did some sort of magic in my cat's food and litter area, got food spills out of my fridge, even washed my son's baby bottles in addition to all the regular cleaning. I can't find anything they missed or didn't do that I asked. They did everything but my laundry, but to be honest, if I had asked, they probably would have tossed a load in for me too. Now I can focus on decluttering and organizing since they saved me so much time on the dirty work! Thanks Eni! read more

It pains me to write this review, as I have been using Eni's cleaning services for the past few years and think she herself is a very nice person. However, after being robbed by one of the cleaners, I needed to share this review. In the past, I've generally been happy with the cleanings, though there have been minor issues here and there. The quality of the cleaning often depends on who Eni sends, as some cleaners are better than others. On occasion, I've had to point out areas that weren't up to par. I also had one incident where one of the cleaners left my home unlocked while I was on vacation and accidentally took my keys. The keys were returned to my lockbox the next day, but my home remained unlocked until I returned. Eni apologized, and we agreed not to have that cleaner return to my home. While she was kind, I couldn't risk that happening again. What prompted me to write this review, however, was a robbery. This past weekend was my birthday, and I had several birthday cards (one still sealed in an envelope) in a pile on my dining room buffet. When I returned home, I noticed the pile was missing. Normally, if there are papers in the house, the cleaners either clean around them or neatly stack them without moving them. I asked Eni to check with the cleaners (one of whom was new and had never cleaned my home before) to see where the cards had gone. I was told they were placed in a cabinet on the shelf--something they shouldn't have done in the first place. I checked, and sure enough they were where they said they were but the sealed card had been opened, the money was gone, and a card that previously contained a gift card was missing the gift card. I called Eni immediately and expressed how upset I was. She was very apologetic, told me she had fired the cleaner who took the money, and offered to send me the amount that was stolen (which she did through Venmo). However, after this experience, I felt that I could no longer trust her service. The fact that Eni doesn't seem to properly vet the people she hires makes it impossible for me to continue using her services. I can't risk having someone like that in my home again. read more

The best!! Wonderful cleaning service. Reliable. Honest. And always on time. Best money spent on a cleaning. Ever!! read more

This is my second time hiring Eni's Cleaning. I cannot recommend her enough. The crew cleaned and treated my home like it was theirs! This is the only cleaning company I'll use! I wish I could give 10 stars! read more

I have been using Eni's cleaning for quite a few years so far. I've been always happy with them, especially recently I have Esthefany cleans my house, she is a very hard worker and always do the cleaning very professionally. I'm very satisfied and she is so easy to contact and schedule with. I recommend this company, especially Esthefany, great job! Thank you! Kathy read more

We have used Eni's cleaning services at two places and the crew she's sent to do the jobs were nice, professional, on-time and did an excellent job with the kitchen, bathrooms and the overall place. We highly recommend her service and have a routine cleaning service setup with her on a cadence. read more

The two women who cleaned the basement of my apartment building were efficient and thorough. I would definitely hire them for another deep cleaning job. read more

Eni's crew has been cleaning our place regularly for a little while now. Every time they come by its like our house has been completely refreshed. Love their work and its always very easy to work with them. read more

This past spring I was gifted a whole home deep clean, as I was in my final weeks of a twin pregnancy and was barely able to walk, let alone maintain my home. The team who came in to clean got right to business and I am not exaggerating when I say my home has NEVER been cleaner. Not when we first bought it, not when we moved in - they worked magic! They got every corner of every room, my mother in law even commented that it seemed like everything seemed to have a sparkle to it. I would recommend Eni's team and their outstanding service to anyone! I look forward to having them back! read more

I reached out to Eni after another cleaner I had hired fell through. She responded promptly by email even during a holiday weekend. She was able to accommodate a last minute request and was very responsive to questions. The cleaner was courteous and did a wonderful job, including managing to scrub my very difficult to clean stove. She even left a toilet paper bow! My house looks and smells amazing. I highly recommend this company. read more

Enis Cleaning - Toilet paper bow! - Office Cleaning Near Me - Somerville, Massachusetts

Eni's team did a great job cleaning our apartment. Scheduling the appointment was quick and easy. Our cleaner was very nice and professional. Definitely recommend! read more

I used Eni's Cleaning for years and wanted to stay a loyal customer but her team is unreliable and they no-show all the time. The last time this happened I told her I was pregnant and couldn't handle the stress of the scheduling issues because it's constantly a problem and they kept giving me excuses all the time for why they were hours late or not coming at all. She rescheduled me to the following day and they no-showed AGAIN. Then she rescheduled me for today and almost 2 hours after my cleaning no one was here. It's extremely unprofessional, and I didn't even get an apology or a courtesy text to let me know what was going on. read more

Used this company for a student apartment move-in cleaning on 9/1. Due to this being the busiest moving day in Boston, I asked her to put us down for 9/1 back in May. Communicating with the owner was very difficult, with incoherent and sporadic responses. I sent her the address of the apartment 6 times, and she asked me how much she quoted me three times. The night before the cleaning I texted her and she asked me which city I was expecting cleaners! The communication did not inspire confidence, but the reviews were so high I figured it was worth it if they showed up and cleaned well. She originally quoted me $150 (it is a 200 square foot studio), then $200, and then when the cleaners arrived she said it would be $350 for two people to stay for one hour. Once they left (I only felt obligated to pay the $200 since I agreed to that, but even that was totally too much, and I tipped $50 before I realized what a terrible job they did), I realized they just did a regular cleaning. They didn't wipe down the inside of the three cabinets nor did they open the oven. They just wiped things down. They did not touch the blinds. They also did not touch the kitchen floor. We paid $250 for a clean bathroom, wiped down sink and stove and a mopped floor in the main room. The kicker came 30 minutes after they left when my husband and I smelled gas. When they wiped down the stove they left gas coming out of an unlit burner. All in all it was inconvenient, way overpriced and even dangerous. I simply cannot believe they have only positive reviews based on my experience. I think they have somehow gamed the review process because my google review of them does not appear. I rarely write reviews, but this was wild. read more

Fantastic job! Responsible and professional. We needed a deep clean and they delivered.

I have been having Eni's team come to do periodic deep cleans of my house for the past few years and I have always been pleased with their services. Eni is easy to communicate with and has lots of availability. Her team always does a fantastic job and our house is always spotless afterwards -- it is worth every penny! I definitely recommend Eni's team! read more

Eni's Cleaning is fantastic! They were able to accommodate me for a same-day clean as a first-time customer. Eni's service was fast, thorough, and did an excellent job. They have great pricing for repeat customers - I will definitely be a regular client of theirs! read more

Eni & her team did a fantastic job cleaning our two bedroom / two bathroom apartment. She was very timely in answering our initial request. She was right on time for our scheduled cleaning (at 8 am!!! God bless her). We were impressed with how quick and efficient her and her team cleaned our home. We have a dog and know that all that hair is not easy to clean up! They were true professionals in providing their service and we will likely be using them again read more

On 12-26-18, I called Eni and she was extremely professional. I described what I needed, and she politely asked 2 questions: 1. Apt. specs, I.e ours is a 2 bed 1 bath, home office, 800 sq ft And 2. Address, I.e my other half and I live in Central Sq. Eni described for 5-10 minutes in detail where and how they perform cleaning and provided the time her team would stop by. We agreed on time, scope-of-work, and total cost (cash or check). 3. On 12-26-18, same day, you her team shows up, on time, and yes they understood English, and scope of work Eni and I discussed. 4. They asked questions as I gave them a walkthrough and spent the next 3 hrs to complete the work I needed don So pleased with Eni's professionalism, communication and work performed that I've committed, and look forward to seeing Eni's team bi-weekly for the foreseeable future. **august 2019 updates ** Eni Cleaning stole money from our house and due to that, I highly discourage anyone from using Eni Cleaning. read more

Eni's teams are the best. After 40 years of being unhappy with a whole variety of cleaning services, my house is finally clean. Eni's teams always do a great job. Whenever I tell Eni that we need a little something extra, the come through. They are professional, responsive and thorough. Five stars doesn't even say enough. I wish that I could give 6 stars. read more

Our daughter has used Eni's Cleaning for awhile now and kept telling us what a fantastic job they do. We had them come today to clean our house which was extra dirty due to recent construction. They cleaned everything, even things I didn't expect them to. Everything sparkles and smells wonderful. It's so nice to have a truly clean home again. We will definitely be using Eni's service again! read more

I had Enis clean my house today for the first time. I dint know who she sent but she was great. Very punctual and took a lot of pain and effort to clean and very friendly. I would highly recommend for all your cleaning needs. read more

I had been thinking about having my house professionally cleaned for a while. My neighbors recommended Eni and were very happy with her services. I've never had a "deep clean" and I have to say my house has never looked so clean. The kitchen and bathrooms are sparkling and the team did a very thorough job with the rest of the house. They worked very quickly and efficiently and were friendly and considerate. Eni followed up afterwards to ask how it went, which makes me feel like a valued customer. I plan to use Eni's Cleaning on a regular basis. read more

The two stars are for an adequate job done cleaning. Really, nothing to complain about here. I wouldn't call it thorough, or top notch, but, you know, it's exactly what's advertised on the tin. Communicating about when, where, how, and what to clean was really difficult. We were setting up appointments via yelps message system, but whoever I was messaging never took the time to read my messages. I had to repeat any question or request for clarification multiple times. I was trying to schedule two different cleanings, and it took many repetitions to establish that, among other things. This was also the case with establishing a quoted price. After the first cleaning, we had two different people asking us to venmo them payment. And since we hadn't been present during the cleaning, the fact that this request came before we could have possibly inspected the job was a bit jarring. We eventually squared away who exactly should be paid, so it all worked out. And as I mentioned at the top, the quality of the work was adequate. All might be forgiven had it been exceptional. But given the hassle, I wouldn't put them at the top of my list next time around. read more

Anna did an excellent job on a deep clean of our 3 bedroom house. She left the oven and fridge cleaner than they've ever been. Eni was very responsive in scheduling the cleaning, and Anna showed up right on time. This was my first time hiring someone to clean my house and overall I'm very happy with the result! read more

Eni's service and team do a great job with our home and are very nice and flexible. We have a newborn and they have kindly accommodated the extra care we need. read more

We have now had 3 cleanings with Eni's and have been happy each time. Scheduling is so easy, prices are very fair, and our cleaner (also named Eni) is so friendly. She doesn't mind our dog who always wants to sniff her and just overall does a great job and really goes above and beyond what we expected. She also always wears a mask and keeps a safe distance. We're so lucky to have her! read more

We hired Eni's to do a deep cleaning of our house when we first moved in a year ago. They did such an excellent job that they've been cleaning our house every other week since! Eni is super is easy to communicate with if anything comes up and cleaning day is always my favorite day of the week--the house is left immaculate every time and everyone is always so nice and pleasant. Using Eni's has made my life infinitely better! read more

On Aug 17, I called and "Eni" and left a voicemail, explaining that I need my rental apartment cleaned for Sept 1. I received a text reply shortly thereafter. Over text, we agreed on a time/date (Aug 26, 1030am). On Aug 25, I text to confirm the appointment. I didn't hear back, so I followed-up with an additional text. I received a reply confirming our appointment. Today is Aug 26; "Eni" never showed. I texted her at 1035am, and did not receive a reply. I called her at 1040am, and after several rings the call went to voicemail. At 1245pm, I received texts from two different numbers. "Eni" texted me to say that her cleaning crew "got stuck". At 1255pm, her cleaning crew explained over text that "we are little late because my care tire stuck". I thought that in the age of instant communications (calling, texting, email), we'd be able to avoid problems like this. Kind of like, 95% of Seinfeld episodes would end in 3 minutes if they only had mobile phones to communicate with each other. Either way, I strongly suggest that you find another cleaning company. With service like this, I'm not sure how there can be so many positive reviews. Maybe the cleaning is done well, and the price is right, but I've just wasted three hours of my life driving into the city, waiting, driving home, and now leaving a much-deserved one-star review. read more

Eni's Cleaning is great. She's very professional, prompt in her responses to texts and readily available for on-demand cleaning. The cleaners do a great job, they're quick but extremely effective. They clean every inch of your house. Eni also charges a fairly reasonable rate compared to other cleaning services in the area. Definitely recommend. read more

I hate to be debbie downer on the 5 star party here, but we have not had the same level of service from Eni's Cleaning that everyone else has had (in particular, her sister, who doesn't seem to want to vacuum *ANYWHERE*). I'm a huge fan of second chances, but when you need to ask, "can you please vacuum, everywhere, each time you clean?" and instead they proceed to not vacuum almost anywhere and mop over dust making a bigger mess than when they started. This is not a resolvable situation. Our place is actually very clean to begin with and we have biweekly service for the past 2-3 months. Even from the beginning, I've been finding dust bunnies in very obvious places that aren't hidden under furniture. To me, anyway, we shouldn't have to ask for a "deep cleaning" versus a "regular cleaning" - regardless, most everything they have done has been a light cleaning at best. I've never (ever) been thrilled w/these guys work, but didn't want to complain by saying "can you please clean better - this is average work". The straw that broke the camels back was that I had to leave the house after they arrived last week to clean (I didn't tell them, but it was for 5-10 minutes max). I think they thought I left for the day. I got home and they were already wrapping out from having "cleaned" a bathroom and three bedrooms upstairs. The vacuum never even made it up the stairs and they simply mopped over all the dust leaving a disgusting mess on the floors (I'm not sure they've ever vacuumed this floor as I ran the robot vac up there LATER THAT SAME DAY and the vacuum dirt bin was FULL OF DUST/DIRT - the same day it was cleaned! Our place is already clean to begin with! They had the vacuum on for a grand total of about 10 minutes for a 2200 sq foot space. No vacuuming of any baths and only the kitchen area. (go figure why there are so many dust bunnies everywhere!). They mopped over both hair and dust on the bath floors and we are paying (& tipping for this service!). They skipped over (repeatedly) cleaning our stairs and entryways (that we pay to have cleaned each time they are here!). I hung in here too long - these two cleaners were always were done in just over an hour (& were sometimes were done in an hour). I'm guessing people have different levels of how they like things cleaned. If we lived like a bunch of pigs here, I'm sure our place would look much better after their hurried hour of cleaning, but our place is clean to begin with and I guess that means they feel like they can just skip it all and take the money and think we won't notice. I also ran our robot vacuum on our main floor after their "cleaning" and (yes, big surprise) the dirt bin was full after it was done. Obviously furious, I texted Eni to not bother coming by to clean anymore. Eni texted and was apologetic and offered (a couple times) to come make this right (...with another team, I guess someone not her family?) and offered our money back. I'm sorry but this is supposedly your sister who couldn't give a crap about damaging her own family company - so how should another team give any more of a crap? Thank you anyway, but please use the money we paid you to send your sister to cleaning school or strap a nanny cam on her so you can make sure she's doing her job. read more

Eni's cleaning service has been fantastic so far. They are always prompt, kind, and they do a great job. Their prices are also very reasonable. I'd absolutely recommend Eni's cleaning to friends/family. read more

We had just bought a 1300 sq ft. colonial and the owner left a mess. Eni's cleaning service did a great job in doing a deep, move-in clean at a reasonable price. I was able to contact Eni quickly and arrange a time. A crew arrived right on schedule and within a few hours, cleaned the house from top to bottom, including all inside all the appliances and cabinets in the kitchen. I highly recommend them and plan to use Eni's in the future. read more

So I found Eni on NextDoor, (not Yelp), and decided to try her service out -which I normally would never have done since for house cleaning it's always been word of mouth referrals only. Best decision ever! Eni was super flexible about coming over to assess my needs and size up the job, and her colleague Yonone whom she introduced a week later, to do the initial cleaning, worked harder and more thoroughly than my own mother would have, (even had she on 60 mg of Adderall before relatives arrived to judge) - I was blown away - she literally moved every piece of furniture to get behind for the smallest dust bunny - So I thought, yes, they are just doing this to impress the first time - well tomorrow they come for the 4th time and they have maintained their work ethic and insane thoroughness each and every time - Six stars if I could! read more

Great first time deep clean with Eni's Cleaning. Have never hired a cleaning service before, but Eni made it simple. We were able to arrange for a very affordable cleaning only 1 week in advance, and for the weekend. Two women showed up to our door on time (to the minute!). We stayed around for a few minutes to answer questions, but they were clearly professionals and started cleaning immediately after they'd walked in the door. We were able to leave the house for a few hours and came home to a beautifully clean home. Didn't even need to leave keys - they locked the door behind them. After this good experience, we've decided to go with the even more affordable rate for biweekly cleaning. Thanks Eni! read more

I initially hoped to use Eni's Cleaning for a deep clean of both a rental property into which we were moving in Belmont and out of which we were moving in Medford. It was very easy to arrange the jobs with Eni over email and phone. Her estimate was extremely reasonable and she was always quick to respond. Her team did a fantastic job cleaning both properties; so good, in fact, that we decided to continue using Eni's Cleaning for weekly service at the Belmont property. Her teams are always efficient, thorough, and courteous. I wouldn't hesitate to recommend them to anyone looking for both regular and one-time cleaning services. read more

This is the first time cleaning. My apartment is not very dirty, just some spots and corners in the bathroom. Two ladies still spent more than two hours to do the cleaning. They are pretty good. read more

Enis Cleaning - After cleaning - Office Cleaning Near Me - Somerville, Massachusetts

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They didn't show up to work that day. The first cleaning was excellent, but the second service was a huge waste of time and money. They gave excuses of car trouble etc. for the overpriced and poor job. My floors are still dirty even after this "deep cleaning". Be prepared for the unexpected as they don't communicate well or even speak your language, but will still charge you full price for doing half the job. Save yourself the time and money by reading the other 1 star reviews and heed the warnings. read more

We moved into a new apartment in Somerville and chose Eni's cleaning to do a deep cleaning of the whole apartment prior to our move in. They showed up on time with two cleaners, did the 4 bedroom apartment in under 3 hours and it was spotless. They were very professional and worked around the other people who were moving out. The apartment was a disaster prior to them coming and I could not believe how well they cleaned everything for such a low price. I would highly recommend this service. We are going to be hiring them for our bimonthly cleanings as well now. read more

I relocated to Boston a year ago and was looking to setup a regular cleaning schedule. I found Eni only based on online reviews, and so was skeptical/hesitant the very first time. Fortunately it worked out great, and I haven't looked for anyone else after. I've booked ten times with her so far, and will be continuing in the future as well. Eni's staff are super kind and helpful, and they are really the best at what they do. I love how they are not only dedicated and trustworthy (for ex: I just let them in and leave to work), but they also always manage to wear a smile on their face. Eni herself is also accommodating of timings and provides quick response usually. Definitely recommend! read more

With two full time jobs for my daughter and son-in-law, we decided to get them bi-monthly house cleaning services from Eni's Cleaning Service as birthday and Christmas gifts. They have never been disappointed, and Eni's sparkling service makes them feel so much better and gives them more free time! Love this company! read more