Let me first say, Thank you Cody at Generation Blasting for being so prompt and attentive to…read morerespond. I called a few other companies before calling Generation and they all gave me a bit of run around and made me do the work. These guys came out immediatley and quoted my job. We hired them to blast and paint our tanks and they look as they did when we first installed them. We are having them blast our gooseneck equipment trailers today. Could not be happier with the service provided!

From the owner: Are you experiencing Water Damage, Flooding, Pipe Burst, Roof damage from wind or hail, or simply a…read moreleaky roof? These events can all be catastrophic and emotional, and picking up the pieces of your property and your life is no simple task. Whether you need flood or fire cleanup, mold remediation, roof repairs, or the prevention of further damage, We are here 24/7 to HELP. We'll restore your residential or commercial building and the contents within. With our 3 generations of experience, industry leading response times, and specialized equipment, we act quickly to restore your home to its pre-disaster condition all while minimizing interruptions to your day. Contact our team today to let us know how we can best serve you.

Last week we noticed a substantial rip in our garage ceiling where the drywall was taped. It was…read morewet and there was considerable moisture along the edges. We haven't had any water issues in our home, so I got a referral from family. 24 hour Flood Fighters were at our house within the hour. They were very pleasant and gave an assessment based on initial appearance, a then discovered it was minor by comparison. They cut open the affected area, set up dehumidifiers and were done for the day an hour later. The dehumidifiers were removed yesterday. This family run business is great, very accommodating and trustworthy. I highly recommend them for your restoration jobs and would call them again for any future issues we may have.

we had a broken pipe with water damage everywhere in the middle of the night. JD and Kaden came out…read moreimmediately to extract the water and remove the floors. They also worked directly with our insurance so that we didn't have to deal with that.

Awful communication. Dropped couch cushions off to be cleaned and they said 1-2 weeks. About two…read moreweek later got a call saying someone was on their way to come clean the cushions at our house that we had already dropped off with them. It then took another two weeks for them to finally give them back. When we received the cushions back they were dropped off on our porch with no warning. Best part is they now smell like second hand smoke. 0/10 experience.

I would give this a 5 star review if their scheduling and call team got their act together…read more COIT was quick to respond to my inquiry about carpet cleaning and set up an appointment to get a tech out to provide a quote for carpet cleaning at our house. The tech was prompt, courteous, and provided a good quote. We decided to go ahead and booked the cleaning appointment over the phone a few hours after the visit. I was told we were on the books, and would get a call the day before to nail down a specific time. Unfortunately, it took 4 phone calls to get ahold of someone. On the first call, Monique hung up on me. On the second call, she told me I should receive a call, text, and email from dispatch between the hours of 4pm and 5pm. This call took place at 4:45. I was never contacted by dispatch. I called again after 5 and got another worker who said she would take my information and have them call me in the morning. The morning of the cleaning, I called again since I hadn't heard anything still. I spoke with Monique again, who said she would reach out to the tech and management to call me, but that my appointment was on the books for that morning. About half an hour later, I got a call from management, who told me that they had me on the books for a different day. I told her that was unacceptable, as it was not the day we originally agreed on, and I had taken off work to be able to be home for this appointment. I told her also that Monique had told me I was on the books for that morning. The manager told me that Monique was not able to see any of that information, yet Monique was able to look at my appointment and address...I'm not sure which one was lying to me, but I don't appreciate being lied to by a business. The manager I spoke said she would check with the tech to see if he could squeeze me in today, and made it seem like she was doing me a favor. Eventually, I got a call from the tech that he would be coming in 30 minutes. The tech was prompt, courteous, and did a thorough job. I asked about the appointment time mix up and if they were really busy trying to squeeze me in, and he said my appointment was the only one he had today. The work done and cost of service are worthy of 5 stars, but I have to knock down the rating due to the poor communication, poor customer service, poor scheduling, and dishonesty about the appointment time.

Very quick response from the team! They handled the whole situation with ease and care. They…read morecommunicated with me through the whole process and kept me up to date with all their moves. Wouldn't even consider going with another company!!

From the owner: Restoration Pro LLC provides water damage restoration, commercial restoration services, emergency…read morerestoration services, fire and water restoration, reconstruction services and insurance claim services to the Murfreesboro, TN area.

100% AVOID this company. Our kitchen sink pipe burst which resulted in our floors, cabinets, and…read moreeverything else in between needing to be removed. The mitigation crew was very polite, did their job well, and even informed me of damage that they caused during the intitial demolition. After completed, my house was left with exposed wires, no floors, no dishwasher, no oven, etc... Their construction crew dragged their feet for over a month with no start of repairs. Ended up firing them and going with Action Restoration for repairs (Which was the best decision ever). ServPro agreed to give me my deposit back in exchange for the mitigation check from the insurance company. They dragged their feet again for over a month, ghosted me, refused to repair the damages their crew caused (even with proof), gave me conflicting information with all of the administration personell I was speaking with, caused lost of time and income because I work from home and was unable to do so. They then filed a claim with collections and lied to them, even though I had email receipts of them agreeing to swap checks. Due to them dragging their feet yet again, I had to pay another deposit out of pocket to Action Restoration. Long story short, do NOT use ServPro whatsoever!!

Initially I thought that SERVPRO was going to be a great place to confide for weather damage done…read moreto my garage door area which required a bit of reconstruction; I was proven wrong! Allow me to present a timeline to support my statement. There was damage done to the frameof my garage door on March 12th, 2022. Upon a personal assessment I reviewed the damage and filed a claim with State Farm who recommended SERVPRO. SERVPRO then reached out to me in the middle of March, I believe the 16th to provide an estimate. Scott had done the estimate and told me that SERVPRO was about 6-8 weeks out and that it would not meet my insurance deductible however, two estimates later it was above my deductible. I was told there would be $1918.25 in repair costs in which I shortly afterward paid 50% of the amount on March 31 and was told that SERVPRO was about 2-4 weeks out. I was visited within the next week by a fellow named Ricky who came out and affirmed that SERVPRO could and would do the work but was however about 4-6 weeks away from being able to complete the work. I asked for additional information from Scott about the initial estimates to get an accurate number to file with State Farm if necessary and he said he would deliver the most accurate estimate, he never did. I reached out to Ricky around mid-May to see when the work would be done in which he replied that he would be out either Thursday or Friday May 26th or 27th. Ricky no call no showed me. I then called him once more in which he replied he would be out Friday June 3rd, followed by another no call no show. I had called the office of SERVPRO June 6th to request a refund and was met with a very nice response from both Casey and Samantha. Samantha was very kind to issue a refund on June 8th which said it will take up to 10 business days to receive. That would put me in the middle of June for work that was assessed and estimated in mid-March. I would carefully reconsider your options when dealing with SERVPRO and go elsewhere, if possible, especially if you are dealing with Scott or Ricky. I could have had this issue already fixed by now if SERVPRO cared about this situation at all. Their slogan is "Like it never happened" and in this instance that is how I was treated. I believe this 1-star rating for SERVPRO is well earned, and well deserved.

We have used Keith and his Franklin Environmental team several times throughout the years. Radon…read moreremediation, mold remediation, moisture barrier, etc. They are highly qualified, great customer service and communication. We will certainly call on them again when the need arises and I know we'll be in great hands! We highly recommend Franklin Environmental

I can't say enough good things about Keith, Eamon, and their team. From start to finish, their team…read morewas incredibly helpful, professional, and truly cared about delivering results. They took the time to understand the problem, walked me through every step of the process, and made sure everything was done right. Not only did they do great work, but they were also trustworthy and committed to providing the best customer experience possible. I hope no one ever has a mold problem like we did but if you do, I highly recommend them to anyone in need - you won't be disappointed!

When we had a mini flood in our basement, the team at North Star Services came out, assessed the…read moreissue & set about fixing it. Their technicians were professional, knowledgeable and courteous. They showed us what was causing the issue and went above and beyond to fix it. Who would have thought gutters would cause a flood in the basement?!? Thanks North Star Services!

From the owner: North Star Services, LLC is a restoration company for water, fire, and mold restoration services…read more With over 20 years of experience, our locally owned and operated company serves our community with great customer service and quality work. Call today for more information!

Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.