Greg did structural damage to the framing of our home and tried repairing electrical mistakes with…read moretape. They do not have a contractors license. don't let him touch your house!

In November, New Mexico Doors paid our business with a check which came back with insufficient…read morefunds. I spoke to the owner, he explained they had a problem with a customer, but promised to pay. I get it, sometimes checks bounce, and if a business keeps the lines of communication open I will work with them. So I waited a week or two. Then called the office and spoke to the office manager. That was it, nothing. Since then they have not returned my calls and will not get back to me. Today, the office number has been disconnected. the mobile number is still active and the owner still will not answer my calls. If in the event I ever get paid, I will update my review, but as of right now I doubt that's going to happen.

Great to work with - quick to reach out and schedule an appointment, great communication, and…read moretimely completion of the job.

Never use this company. They never return calls, extremely poor customer service. Giving them 1…read morestar is to good for them

We requested a replacement for the large (approximately 7-foot square) front window of our house…read more The view from this window is out to the Organ Mountains and is one of the main reasons we selected this house to buy. It had been constructed of three separate double-paned sections, with two dividers between the sections. Over the years, the center section had developed a leak between its panes, and had degraded considerably, leaving a very murky and unattractive overall view. We interviewed different local companies for repair / replacement, but we we could not arrive at an acceptable plan that balanced quality and cost---until we sat down and talked at length with Window World's representative. He was very knowledgeable about all the elements of windows, the concerns we had about climate-related features for desert homes, and reasonable price-ranges for our budget. In the end, we chose a single, double-paned window that allowed an unobstructed view, with specially tempered and internally buffered glass appropriate for the desert. As this was a large, specialty window, we were advised that the glass would require several weeks to arrive. This was the case, but we were updated during that time about the arrival time. The glass arrived during the week they had identified, so we set up a time and day for the installation. The installers arrived on time, and set about expeditiously. They were very professional and polite in all of the exchanges we had during that time. They also detached, and then re-installed, the window shades. The result was a new, very attractive window that achieved the kind of view we had envisioned. We were very satisfied with the quality of the window, the professionalism of the Window World staff we had encountered, and the manner in which they listened carefully to our expectations. Of course, this is still early in the time since installation (about two months), but the warranties appear solid, and, should something fail in the window, we would expect the similar "get-it-done" attitude that we received on the front end of this transaction. With that proviso, we would highly recommend Window World.

Very satisfied throughout the whole process. Very happy from the beginning. Sales rep Marco was…read morevery helpful to guide us to making a decision. Took us 1 month to decide. We made a few adjustments and he walked us every step of the way. Thank you Marco. Sincerely. Install date came, the crew was in and out. Lead installer David walked us through what was going to happen. We couldn't believe they were done in a day. The difference compared to our existing windows is WOW!! Absolutely love them. Thank you Marco and Window World team. Great decision

Jon Denney knows construction...period. Yes, I know, I also put this on Google but Jon and his crew…read moreare AWESOME!!! My house is well constructed but it is severely dated. I needed the help and expertise installing a very heavy 8ft by 4ft front door. As seen in the before and after pictures, Jon and his team are exceptional; bringing his artistic eye as well as his knowledge to my project. His team took this project and ran with it, taking the time to do it correctly. He even texted me photos of specialty fabrication required for the door arch. Jon, thank you for taking this on. I could not be happier!

We worked with Jon on an estimate for our airbnb in Ruidoso. Although our insurance didn't approve…read morethe scope of work, we wanted to give Jon a review. He was very professional , communicated promptly with us and was great to work with. I wish we could have gone with Jon and is team as I know they would have done great work! He even called to check on us after the fire/floods in Ruidoso. Stand up guy and would recommend!

I work for a company that reached out to Quality Windows and Doors for Door Repair. I contacted…read morethem on 2/19 and was told a Project Manager would be reaching out to me to schedule an appointment and cost estimate. After email and calling numerous times, they have not returned my calls or emails to date (3/22). Manager Yvonne is very rude on the phone.

My home was broken into while I was out of town.(couldn't get home due to COVID). I contacted…read moreQuality Windows & Doors of Las Cruces, NM to have my window replaced. Be very careful when dealing with a window replacement...make sure you have a guarantee not only from their supplier but from them as well! My sister was checking on the house while I was away and about 3 weeks after the window was fixed her found a crack from one corner down about 12 inches long. I called for several days and around the third day I received a return call. I explained the window crack and was told that the warranty with their supplier was only good for a month??? and they had NO guarantee on the work done!! So be very careful in dealing with this business. Roxie Las Cruces

The showroom has a display of several different doors. The workshop is right in the back. The…read moreonly problem is that every time we tried to go visit, the showroom/business was closed. We had to make an appointment to get into the business . We were finally able to get an estimate, which took about a week to come in. We were looking to spend a couple thousand, but the estimate came in closer to 6 thousand. They said the door would take about 3 months to be ready.

From the owner: Spectacular entryways made to compliment the fine architecture and decor of your home. We…read moremanufacture custom exterior and interior wood & wrought iron doors, molding, trim, transoms and sidelites. We are also distributors of metal and fiberglass doors, door hardware, security screens, Phantom retractable screens, window units, stained glass windows, wrought iron work, hand rails and railing for swimming pools, balconies and other outdoor areas.

We have had two of our cars serviced at AGS Glass. The guys are nice, professional and fast…read more One of our cars had the windshield replaced by another company and it leaked when going through a car wash or heavy rain in one spot, and it had to be replaced twice... the second time was AGS... WE are so happy!!! Thanks for your service and commitment to excellence. C. Reyes