We have had two of our cars serviced at AGS Glass. The guys are nice, professional and fast…read more One of our cars had the windshield replaced by another company and it leaked when going through a car wash or heavy rain in one spot, and it had to be replaced twice... the second time was AGS... WE are so happy!!! Thanks for your service and commitment to excellence. C. Reyes

I called a bunch of companies in the Southern New Mexico/West Texas area and nobody could hear the…read moreprice or service provided by Lee ans his company. If you need windows, look no further. Whether it's a small job or 30 windows like mine, he will take care of you ensuring you are happy throughout the process.

Joe has been very nice and professional and knows his business. He will defiantly work with you and…read moreyour schedule

From the owner: License, Bonded and Insured for peace in mind. Providing the best quality Windows & Doors with…read moreRenovations along with the Installations you need with Finance Options with no security deposits.

Satisfied. I randomly selected Premier Window&Door ELP from online choices: I found them courteous,…read moreprofessional, timely, had follow-thru, quality, attention to detail, & made recommendations. I had two old hand-cranked casement windows replaced with beautiful sash vinyl windows. No complications; I ordered them custom-made, waited five weeks, they were installed promptly, and done. I am happy & will order blinds with installation from them also.

If you want to save a ton of money on windows and doors, look no further!…read more We have two windows that had developed a condensation problem, and one of the windows had cracked due to the house settling. Instead of replacing both window, Diane at Premier Window & Door, recommended we replace the glass only, as the window frame was still in great shape. We literally saved over one thousand dollars by replacing the glass panes. To note as well, is that the glass replacements are double-paned, and of top-quality! The glass was ordered, delivered, and installed in about 14 days! We have an upcoming renovation on another project coming up, and we will look no further than to hire Premier Window & Glass to make that dream come true! I highly recommend Premier Glass & Door!

They were great! Quick to return phone calls respond to any emails and did the job perfectly.read more

I'm sharing this review to help others make an informed decision about Southwestern Home Products…read more The owner personally came to my home, took measurements, and assessed the installation area, including seeing my dog. However, the pet door that was ordered and installed was the wrong size, which required corrections later on. While I was willing to move forward and resolve the issue, the situation resulted in a significantly higher final cost. Additionally, the overall quality of the work did not meet expectations, particularly in the finishing details. I made multiple attempts to address these concerns directly, but a fair resolution was not reached, and the experience became frustrating. In the end, I am left needing to hire someone else to correct the work. Based on my experience, I would recommend carefully reviewing all details and expectations before proceeding with this company

Guy who arrived to give us estimate on windows asked what type we wanted. We had no idea what types…read morePella offered since El Paso doesn't have a Pella store. He couldn't show us any brochures and basically told us to look elsewhere Very unprofessional

I'm a returning (repeat) customer. It's so disappointing to see how far this business has fallen…read moreafter such positive transactions I've enjoyed in the past. My experience is indicative of poor management, no oversight of staff, poor sales management, and complete lack of employee training. During the span of three weeks I left two voicemail messages during regular business hours. No returned call. On my third and final attempt, I got a human voice who I greeted cheerfully and advised I'm a repeat customer starting a new project requiring windows and doors. To begin a phone conversation with an owner or sales rep or phone receptionist and get silence in return is just so deflating. No "welcome back or "gee, thanks for your business". No, "Great, let me help you" or "let me get someone with you right away." After awkward silence, I asked if there was anyone available to assist me and I was informed I'd have to speak with Ron, the rep who wasn't in the store. I was provided Ron's number and called him, leaving yet another voicemail message (3rd one so far) yesterday morning. My patience with this location is finished. I would feel abused and foolish giving Pella my business at this time. Their product is good (not best by any stretch); their prices are high; and their service...well, judge for yourself from my experience. After being invited by Pella corporate to share my awful experience with Pella El Paso (see comments), not surprisingly, yet ironically, I was ignored by corporate in Iowa in the same manner I was ignored in El Paso.