They came quickly (but not emergency service as they were out of town.) As an aside, I don't think…read morethey charged me for the emergency call either. The owner himself came and took care of this and the work was done quickly. It wasn't perfect (some small edges were broken with the vandalism and/or busting out the existing glass. They are internal, small, and one would ever know. Took less than an hour for a double pane with ornamental bars re-used/salvaged from my own door. Looks fantastic (just not perfect, albeit minor.) Price seemed competitive also. Owner exceptionally polite and responsive.

Vincent and Pete were amazing got the broken wdw quickly and effectively would highly recommend for…read moreany job

well, I had a pleasant experience when the sales lady came She was very knowledgeable and it was…read moreeasy to understand what she was selling. She was very knowledgeable and it was easy to understand what she was selling. Then I have to deal with the who does the schedule. And this is why it's only getting three stars and I haven't even had the yet Because I live out here in Edgewood and it's April, it's usually hoy and the weather is very unpredictable one day it's in the 70s the next day it's in the 50s so with the schedule the week is nice until the week. I have to get my windows in and then it's crappy so when I know what's going to be I have called in and it doesn't matter. She is argumentative. It's like she doesn't get that. You don't want Dirt in your house blowing 60 miles an hour and I have the two biggest windows in my house going in and I her that wants to put it off for two or three months down the road and I'm like that's not gonna happen either so she just has no common sense or obviously she doesn't live here. She must live in where there's plenty of just doesn't get it so three times I've had to call her I've had to argue with her. It just really gets old if they just can't say OK let's just schedule that day and be done with it but no, she has to argue with you. It's really been that the worst part of all this and I should've went with another when I was gonna have to deal with somebody like her and again I haven't even had the windows installed yet. This is what I'm putting up with.

We would like to thank Antonio and Jesus for doing a great job on our window installation. The…read morequality of work was excellent and they did a very thorough job of covering furniture and cleaning up afterwards. They communicated effectively, letting us know when they would arrive and return to finish up the work. The window quality is great and we had a much better experience with getting a quote compared to our brief experience with Dreamstyle. We'll use accent Southwest when we need more windows in the coming years.

Isaiah helped repair two antique mirrors that were falling apart. he glued the frames and…read morereinforced the backing. Not only that he came to my house to pick them up.

I reached out to a few other places that were going to take quite some time to get our window…read morereplaced. O Y P came out the same week AND replaced the window that same week also. Extremely fast and efficient. The pricing was extremely reasonable too, which is hard to come by now. Very professional and reliable, will be using O Y P for any future needs as well.

I had one window replaced. It was great this time end of Nov. The 2 young men that replaced 2…read morewindows out front, the chainsaw got out of hand and they cut into my new paint job and I had to have it repainted and they also broke the tiles 2 or 3 of them in my living room that need to be replaced. So this time was not the best experience.

Great guys and products! The install went very well and the guys were very professional and cleaned…read moreup after. No complaints! Would order from them again!

So fast and so affordable! We have a window that's been unable to stay up since we bought our…read morehouse, and I had been putting off getting it fixed. Mobile Screen and glass came out and fixed it in 10 minutes flat! Thanks y'all!

Victor's default response is no. He is not interested in trying to help and has a negative response…read moreto every question or suggestion. I called him out twice to fit glass for my front door windows and both times he immediately said they would probably not be able to do it and he would have to ask his supervisor. Ultimately he said no both times. I asked if they would at least sell me two pieces of tempered glass 10 1/2" x 37 1/2" and Victor responded no. I am not sure that Victor is educated in window replacement, as he suggested double pane windows to replace my single pane windows. Double pane windows are too thick to fit in my door. Just did not make any sense. I am not sure what Mobile Screen And Glass will do if they will not even provide replacement glass for windows?!?!?

HORRIBLE QUALITY. Horrible installation. Horrible service. Horrible people that run the place. DO…read moreNOT GO HERE. They screwed over my parents twice so far Calling them up for the 3rd time now. What should have taken max 1 month has now been over 4 months as they got the first order wrong. Now the, second order is wrong. What the hell!? I'm really confused here. All fricken dang four window frames are scratched to hell. I CANT BELIEVE YOU WOULD SCREW OVER PEOPLE LIKE THIS. Unbelievable. DO NOT GO HERE. DO NOT GO HERE. DO NOT GO HERE.

We purchased our new windows from Lewis in early May of 2025, then Steve came out to take exact…read moremeasurements about 2 weeks later. From that point on communication from Window World was a bit lacking. I called them at least 2 times looking for a status, and each time the phone call concluded with a young lady saying "let me do some research and get back to you." Both of those calls were never returned. During the second week of July I contacted Lewis and let him know that we were hearing crickets from Window World. He advised that he would have the installation manager contact me the next day to give me a status report. The next day I received a call from the scheduling manager and she advised that our windows should be in on that day's truck. Long story short, we scheduled the installation for July 14th and 15th. On the morning of July 14th, the crew showed up 15 minutes early. That impressed me. They really seemed to be on the ball. Unfortunately, that momentum quickly faded as the day unfolded. Sometime around 10am the crew removed the three front windows in my living room. They replaced one and left the other two holes wide open for the rest of the day while they proceeded to change every other window in the house. They finally got back to the two gaping holes at about 4:30pm. (..By 3pm I had 10 million flies breeding in my living room and the temperature was a comfy 90 degrees..) I couldn't understand why they removed the three biggest windows in the house and then left the holes for two of them open while they changed every other window. I learned why later in the day. A very annoying part of the entire experience today was that the crew could not have cared less about closing gates. My backyard is set up with multiple gates to make sure that my dogs can't get near the street. Every time they went through any of the gates, they would leave them open. I even asked the foreman to ask his crew to make sure to close gates - because they didn't speak English - but this didn't help. Every time they went through a gate, they left it open. This happened repeatedly. Do none of them have family pets? The real kicker in all of this is that at 5:30pm I was told that the crew didn't have the correct window to fill the last gaping hole in my living room. I tried to call Lewis and went to voicemail. I tried to call Steve and went to voicemail. I called the Window World main office, and they promptly transferred me to...you guessed it...someone's voicemail. Not sure what to do now. Someone is supposed to call me back. On July 15th, after a few more calls, I finally received a return call from Window World and was told that they would need to re-order the missing window. It would take about a month "if we're lucky." I now have a 60" x 43" piece of 1/8" plywood in place of my front window. It hisses when the wind blows and I'm willing to bet it will leak if it rains. I've lived in New Mexico for 47 years and for the first time ever I'm praying that it doesn't rain. To anyone considering new windows in their home, please know that my wife and I are VERY much regretting our decision to go with Window World.

We have used Pinon Window and Door for two new housebuilds. Their product is great and Rebecca and…read moreher team are terrific to work with. All of our windows and doors arrived on time and Rebecca was very reachable and responsive to our needs. We chose the Anderson 100 series because they look good and fit our budget. We ended up using black frames on the exterior and interior, and they look stunning. I would highly recommend Pinon, and would now not use anyone else.

This is, by far, the best window and door showroom we've been to in Albuquerque. Not to mention,…read morethe customer service is top notch. They are super knowledgeable and very helpful. They don't just try to sell you the most expensive products, but they give you honest advice from first hand experience. We are going to be building our house and windows have been a long process because I want to make sure we get the right products for our forever home. For some reason, with all of the research I've been doing, Pinon Windows and Doors never popped up on my radar to check out. Luckily, I was looking for a particular sliding door and their business came up on Anderson's website as a place that sells the door. Thank goodness!!! Definitely check them out if you're in the market for Windows or doors.

We had a great experience with Don's Windows from start to finish. Theresa Thielen, part-owner and…read moresales rep. was a delight. She was very professional and informative. We had had other window companies come and give estimates, and were relieved by her non-high-pressure sales pitch. She gave just the facts and a very reasonable quote. Her crew, led by Luis were polite, timely, and professional. They cleaned as they went and helped us re-install our blinds. Can't recommend them enough.

Will not do business with this company again. Communication has been terrible. They sold me windows…read moreand basically through up their hands up not caring how the rest went down. They lied when they said the windows I purchased (near $10k worth) are approved through PNM (they are not), so any rebate was denied. Pretty unprofessional in my opinion when I'm spending that much money.

I got a sliding glass door replaced with French doors and a pocket door replaced with a standard…read moredoor. Both are beautiful and functional.

Greg is excellent! I never write reviews for anybody, but I felt compelled to write a review for…read moreGreg today. I contacted him to get a few older windows replaced, but through no fault of his own, the window order was delayed. He offered many times to refund my down-payment and apologized for the delay. When the work was completed he even offered me a discount for the delay. In short, he achieves high-quality work at a fair price, and is very professional through the entire process. You won't regret working with him.

We had a leak above a bedroom window that appeared to be from old siding. We replaced the siding…read morewith stucco and repaired the drywall. Imagine my surprise when it rained and the leak returned. I had two window companies look at the window BEFORE the drywall was repaired and closed. Everybody said the existing window looked fine. They were wrong. Out of frustration I called Casey at Door and Window Company and he was kind enough to talk me through the issue to troubleshoot it over the phone. He decided to come take a look. It took him less than 10 minutes to discover that the leak was from coming from the window that was less than 10 years old. Not only that, but Casey also determined that the person who installed the window used the wrong window and that is why it was leaking. They installed a block frame window that was allowing water to seep right in. Casey immediately ordered a new window and came back to install it when it came in. From start to finish Casey was a pro who cares. He could have given me the same lip service the other two companies gave me but he went the extra mile to do the job correctly and I am grateful for people like Casey. Honest and professional.

From the owner: Door and Window Company, located in Albuquerque, NM, is ready to assist you if you're in the market…read morefor new doors and windows. During our design consultation, we will help you determine what style, size, and shape of window or door you need to fit your home or business.