I never got to say goodbye to my mother dying of stage 4 cancer because the malpractice that was…read moreperformed by Nurse Next Door. caused me to get emergency surgeries that could've been avoided had they listened to me telling them that my leg has necrosis for a week straight while they reassured me it wasn't. Which of course it was.... costing me the final months my mom had alive. she died of cancer shortly after my 2 months in the hospital due to their MALPRACTICE. She didn't know who i was when i got out. I'm permanently disfigured, disabled and mentally ruined because of Nurse Next Door. Thanks a lot

Fired me for asking too many legit Qs. Took offense to it. Took offense to me asking about what…read moreother staff were doing, staff was leaving a client's home early and telling client not to inform the office. I told them and they stated "not to talk about other care aides because we don't know the story and maybe the client was just "confused" .... No, this client was not always confused. She stated it happened numerous times. . The staff member leaving early many times was a family member of one of the "higher ups." In office. I was just Wanting CLARITY, I did not like my client being taken advantage of. After being told by my manager that I can ask anything, "please communicate all your worries we are here to support you, at anytime, no matter what it was'" QUOTE. I Had clients AND HOURS taken away because I cared too much numerous times I was told. "I WAS TOO INVESTED". too stressed out, and needed a break from the client Translation: I was placing clients happiness and needs above the company's policies and catching things they were doing that I felt were not serving my clients best interests. Let's just say if you put your clients needs and wants first and above anything else and you make sure they all love you and adore your care, you'll get fired. And forget buying them a coffee with your own money, or accepting a coffee from them because they insist on buying you one, or even a small gift for their birthday, Those are considered "gifts" and are not Allowed. When I was interviewed they made it sound like it was amazing. 'You are there to make your clients feel happy and do extra things, we are nothing like Fraser health, we do so much more." Worked there 9 months are got tossed out like trash. They don't care about clients like they stated, "we go above and beyond" No they don't ... they care about profit and making sure they follow every single rule, despite it not being in the client's best interests. I'm very disappointed with how they treated me. I went above and beyond for my clients. They fired me with no warning. Without even a conversation about it. My care designer didn't even contact me to explain why. Absolutely heartless...and all right after one of my clients husbands died and she was attached to me and this is the last thing she needed, losing me as well. I appreciated the hours and then trying to pair clients personalities to the care aides. But after this misinformation being told I can communicate and talk about" anything "and then being fired for it??? I'm just stunned. And highly disappointed. They protect their company above anything else. Nothing was dealt with properly when I had questions, the care designer previously would tell me one thing, and the other staff would contadict it. Clients care plans needed things added and removed, wasn't done. Suggestions id make to make the clients lives easier, no,"cant be done" so many loose ends. Leaving us confused. I also relayed that certain care aides needed clarity and was told not to discuss other staff. It was so strange how certain things were hushed when all I was trying to do was make sure we were all on the same page, we weren't. I just had my clients best care in mind. I was treated unfairly. I was not told why I was terminated. I will never recommend nurse next door to anyone and I really liked my clients and I wish more care aides were as full of love and heart like I was. Many of their aides are there to do bare minimum and leave. Many eat lunch alone in clients home and don't sit with the client. Texting on their phones. Falling asleep on the sofa, leaving early mid shift and coming back later. letting the client walk to their barn by themselves and falling in a stall between horses, while the aide sits in the house. So many stories I was told about, by clients or their family. Care Aide stated they washed the clients floor when they didn't even touch it according to client and family member. When I brought it up to my care designer .they stated "we will deal with it and maybe family was wrong. I said I know it wasn't washed because I washed it 3x to get the water to run clear! I was told" don't gossip about what other aides do or don't do", when I called the gossip being honest and calling out lies. That same care aide that let a client fall in their barn and didn't wash the clients floor and writing in the notes that she did, she still had a job after puting a client's life at risk?...explain that to me.. So much favoritism. The Aide that allowed my client to fall in his barn, he had balance issues and should never have been allowed to walk alone that far. Yet I, who cared for my clients before my own needs, got fired. That's where I went wrong, you have to get " in there" in order to have serious wrongs you've done "overlooked". I was actually over qualified with my certificates and years of experience. But I stayed, because I loved my clients.

My aunt lives in this complex and it has been heartbreaking to see the place go downhill over the…read moreyears. They boast great care and support but nothing could be further from the truth. Tenants concerns are ignored and repairs are left undone. Their only concern is the hospice, while the other buildings are left in slum states. This is a nonsmoking complex but a smoking area has been placed in the middle of the complex allowing smoke to build up and waft into non smoker's unites. The board members ignore the issues, the manager penny pinches to the point where they create slum living conditions.

The quality of management has gone down hill in recent years. Poor communication and property…read moremanagement.

I foolishly chose the option of providing credit card payment essentially giving this questionable…read morecompany cart blanche. Card was charged without me being provided invoices which I head to request numerous times, only to find we'd been billed for days no one attended or even double billed. Then I'd to expend time requesting errors be reversed. I revoked the credit card access in writing over and over to no avail until I conceded defeat with no confidence in this company and canceled service for my elderly mother. Not recommended

As an occupational therapist in the community, we are responsible in providing services to clients…read moreat their home. KARP homecare were very quick in setting up services, do an amazing job and are very cognisant of client's needs. I will be using them again.

Make sure you check credentials- they say All Nurse, but NONE of the women were nurses. Some…read moreweren't trained in catheters or transfers. We did get good care from some of them; still, if you expect a nurse you might not get one.

From the owner: All Nursing Health Services Inc is a Vancouver based home care service provider that specializes in…read moreelderly care. It is owned and operated by qualified Registered Nurses. All Nursing Health Services Inc is available to support you and your elderly loved ones.

Happiness at Home helped me look after my husband for two and a half years. We had excellent care…read moreand became very close to the caregiver. We felt like she was family. I would highly recommend them to anyone who wants reliable and compassionate homecare. They fulfilled all our care needs. Leona Bochon Surrey, B.C.

From the owner: "Happiness at Home Health Care is the premier non-medical home care agency in Surrey, White Rock…read moreand surrounding areas, providing a wide range of in-home care services. Happiness at Home Health Care is a locally-owned and operated company and is passionate about serving seniors and those in need throughout the Surrey/White Rock area. Our focus is to keep you or your loved ones at home, where their hearts are, and avoid loss of friends and possessions, loss of independence and freedom, and loss of spirit which is drained by the battles of daily living. Our caring service makes it possible for the elderly to maintain as much independence as possible, by providing the appropriate in-home assistance and companionship. We pride ourselves on matching highly qualified, compassionate caregivers to fit the personality, interests, and sense of humor of your loved ones.