Home instead provided wonderful support to my mom who has Alzheimers. The care givers that worked…read morewith my mom went above and beyond to ensure she was safe and cared for. The management kept me informed and were very attentive to our needs. Every interaction I had with the company was professional and empathic. I would recommend their service to anyone.

Hello My Caregiving Family,…read more There is too much thing I would like to talk about from today's meeting. I highly appreciated to come together and share together. I really felt as a member of Home Instead Family :) You are more than an employer or company. Your feedback, comments and advice are like a light for me to find my path. Each of them is priceless. I realize one the thing today we are not a caregiver who help seniors to survive. We are life changers who make great differences in our client's life. Thank you for organizing this event. I love Alaina and her ideas as well. She is very energetic and making people smile.

Thank you Mandi and Home Instead for all of your very special care for our Mother. We are so very…read moregrateful for Home Instead's professional and exceptional care your care facility has offered. Mom will greatly Miss Diane and Maryanne. Our family was most impressed with Diane and the superior care she provided for our mother. Diane being the main care giver for our Mother 5 days a week, has helped our Mom with accepting help into her home. Having consistency with just 2 Caregivers weekly, helped our Mom with her Dimentia. Fraser Health was not able to provide the same person daily. Fraser Health was unable to be consistent with a main care giver for Mom. They would send different individuals, daily, and many times abandon their shift for our Mother's care entirely with only a 10-15 minute warning. Therefore leaving my Mother without a breakfast or dinner. Mom is certainly going to miss Dianne's company on a daily basis. We cannot thank her enough for the exceptional loving way she cared for our Mother. Thank you so much Dianne, Maryanne and Home Instead. Respectfully, Sandy Neuman

From the owner: Home Instead Vancouver is the leading home care provider for adults and seniors in Vancouver City,…read moreBritish Columbia. Our compassionate, professional team tailors personalized care to meet your unique needs, prioritizing comfort and security. Our comprehensive services includes companionship, personal care, home support, meal preparation, dementia and specialized care services to help your loved ones live the life they deserve. Call 604 428 9977 today to schedule a free home care assessment and see how we can support your family's needs.

Recently had the occasion to work with Shylo staff in providing care for a friend. Although it…read moreturned out to be short term, I found the staff very attentive to my friends needs and adaptable to the quickly changing circumstances. I felt that my friends needs was well supported as well as the assistance they provided to me in the circumstances.

I have recommended Margot and her team at Shylo Home Health Care and they have always gone above…read moreand beyond. On many occasions I have reached out to Margot for advice and help with a senior client of mine. She has taken the time to not only just respond quickly but to respond in such detail that I forward her message to the family members enquiring. I know she and her team truly care about the seniors and the family they are caring for. There seem to be many pop-up shops for home health care and for an unregulated industry that can be a potential nightmare. I know that Shylo has qualified, educated and insured caring staff. Any family member that has the huge responsibility of caring for their loved one will sleep better at night knowing Margot's staff is looking after them.

Sam & Tracy at Proof of Care really helped my family out when we needed it most. We had tried…read moreseveral other companies, but none we as well run, or had staff as good as Proof of Care does. You get what you pay for in home care. They are a little more, but they are definitely the best in Vancouver. I really wish we had just used them first!

I had the pleasure of meeting with Tracy not to long ago and I was amazed by her passion for care…read moreand her overall experience in the nursing field. It was refreshing to hear about a business in the senior and home care nursing profession who offers families an innovative, personalized, and professional way to handle their needs. Their boutique is perfect for companionship and personal care for any of my family members in the future. Thank you Tracy for all your hard work that you have provided to the community.

Thank you ! Tina for Resolving our issue. Much appreciated.read more

I got a scooter last July and since then it has needed service three times. They were always a long…read morewait between the dat of my complaint until when. The repair was done. At first the toggle switch got stuck and they replaced it as I didn't want my scooter to "drive" me into the middle of the road while I was trying to live my life.about a month later, this had to be repaired again and the control box had to be replace. This repair took the better part of a day after a waiting period of a while. The last time I was stranded on the corner of Granville and Drake for over an hour until their technician could help me. He came, fixed it so I could get home but he told me to go straight there. He reported if to Macdonalds who in turn consulted the manufacturer. It turns out that they will replace the scooter. This is wonderful as I am afraid of using the scooter and getting stranded again or "driven" into the middle of an intersection! HOWVER, THIS DID NOT RESOLVE THE PROBLEM, I need daily access to a scooter so I can live my life as my legs are only strong enough to walk about a half block with my 4-wheel walker. I can't even go to the bank right now! I found out today that I have to wait until the end of March for the replacement!! This is unacceptable! I am moving to live with my son on March 5 in Victoria. I I have phoned three times since I was stranded and no one got back to me. They don't care about how this affects me. I have emailed Anne Drewa with my consumer complaint I have no idea how it is going to get resolved.

The Worst Care Of Anything Most People Couldn't Understand It's Now Over 7 Weeks I've Been Waiting…read moreFor That P.O.S. Company To Repair The Wiring In My Less Than 2 Year Old Scooter & They Will Only Rent Me A Scooter So That I Can Do Everything Like Doctors Appointments Grocery Shopping As Well So Many Other Things I Do Every Single Day! So I Ask Myself? What's The 5 Year Warranty For Because I Far As I Can See With All BS I've Been Going Through? That Warranty Covers Nothing At All Period Either That Or I'm Getting Ripped Off? They're Not Even Worth The 1 Star But You Have To Give At Lest One Right?