amazing facility with great care. My dad was there after a stay at the hospital and he had great…read morenurses and aides, he was able to discharge home stronger and more independent.

Great care, clean, friendly staff helped my dad in rehabilitation. He didn't want to be there at…read morefirst, but they won him over! I have seen other facilities and how shorthanded they are. MCC is a cut above!

Very dissatisfied, I was there after urgent care requested i go to ER, upon arrival at 430 super…read morenice nurse took blood n urine sample, after setting til 930 pm patently, I was approached with " whats your last name" indication I had been forgotten about, new nurse calls me in an start telling me about meds I stop taking years ago, im just here to find out if I got the lettuce outbreak, then told by female nurse with tattoos all over her arms WTF that she want know anything right now after having my blood n urine sample, obviously she don't know how to do her job , i had them removed the senseless IV n left . My complaint, why take blood and set for3.5 hours n not come n say anything. I will go across to STL hospitals before I visit shiloh again. Tall Tattoo chick with glasses diffently not professional . Will never visit this location for questions just because of her.

Memorial/ Shiloh was the very best care I've ever received at any hospital! The nurses, Drs, and…read moretechs are so caring and dedicated! They made a very bad health situation so much better! For first time in my many years I found a staff with personality and humor along with excellent care!

Laclede Groves is an amazing community! I was so impressed with their nursing and therapy team when…read moreI toured. Unfortunately, they do not have the contract with United Health Care to accept my mom discharging from St. Mary's to their Reach program.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Amazing staff, considerate physicians, a one stop shop that truly cares. I could not have asked…read morefor a more attentive staff. They answered all my questions. They gave thorough responses to everything. I am extremely excited to have found this wonderful doctors office.

If I could give my rating less than a 1 star, I would. I was recommended by my dentist, whom I…read moretrust immensely. Before my appointment, I was sent a plethora of pages to fill out as requested and brought them the morning of my appointment. I, like many people, read the fine print. Upon entering, I had to have a photo taken to load internally to help prevent fraud, which I kindly declined. If you have a credit on your account of $5 or less they expect you to write it off. I wrote, "I want any amount refunded". I also had to submit a credit card to keep on file. "Who in their right mind gives anyone a blank check to charge at any time?". I put a line through that and initialed it. Christy handed me another copy of that page and told me I could not write anything in, that I just had to initial it. She was insistent I initial the Workman's Compensation Form. I declined. She said, "Everyone has to initial it". I'm 70 years old, tell me why. The last straw was when I had to give my SS#. Again I was told, everyone gives their SS#. Christy said it was very secure and I'm thinking, computers are hacked every day. I said "I will leave before giving that information", and Christy's response was "Well, it will probably come to that". I wonder how many people don't read the fine print and don't realize what freewill they give businesses. As someone who has been a victim of credit card fraud more than once and identity theft, there are some things that need protection. Dr. Bell may be a very nice man, I wouldn't know as I couldn't get past the office staff. I have never in my 70 years had to have a mug shot taken upon entering a physician's office. I got the feeling the office staff was more concerned about getting their money than caring for people. First impressions are lasting.

At this facility they let their employees be rude, hang up on patients as well as make excuses for…read moretheir employees behavior. Susan who works as a phone receptionist for this office takes her job to personal to a level to argue with patients and hang up on them when the patients are expressing their concerns and Susan did not agree with them. This is not the first encounter I have had with Susan not liking my opinion and arguing back & hanging up on me. I called to fill my husband's diabetic medicine that I had put in a request for at our local pharmacy 2 days prior (hints: why I waited till today to go pick up also due to the holiday). I go to the pharmacy to see if it is ready. Only to be told our doctor's office has not approve it yet (our doctor's office will only fill scripts after 4pm each day) , so with that said another script request was put in from the pharmacy. I called the doctor's office to express this and SUSAN proceeds to comment "that this how we do things and sorry if you don't like it." "Also we just came back from a holiday." That is when I stated "yesterday would be the paper work from the holiday and which your office doesn't fill scripts till after 4pm so that means the holiday log should have already been worked."Not only did SUSAN express her rude tone of opinion back to me and hang up on me,but also continued to ignore 15 of my phone calls back to back. I then get a call from a non-registered number (while on hold with the office) and another lady who tells me "the phone systems are having issues" (which then means the office phones have had problems for 6weeks now also unprofessional) Mrs/Miss Susan is very unprofessional and rude as well as disrespectful to patients. I have not seen a doctor's office handle situations in such an ill unprofessional manner. I would not recommend this office to no one and I may be finding another doctor for my family of 7 since they are not for helping people and allowing their employees treat/talk to the patients and to ignore their patients. If Susan has acted and spoke to me this way just think how many others she has done this too and no one has spoke up.

This office has been assisting my family for many years. They have a great team that is caring and…read morelistens to your needs. The reason they aren't getting 5 stars is because they almost always bill me afterwards for a co-pay that gets paid at the time of visit. They also will not see patients who have not paid their co-pay.

The staff is wonderful it's a very professional setting with a family vibe I love living here and…read morethe food is great and I love the way your treated

This facility is not someplace you would ever want a loved one to be for any period of time. It…read moretook 30+ minutes for aides to respond to the call button. The nurses refused to give prescribed medications. It took the director after being harassed by family members to get the day nurse to actually do her job. If you are forced to have a loved one in this facility do not leave them alone if possible. Yes the smell and constant alarm bells are horrible.

Awesome doctor. I see Dr. Jenn S. she is professional and…read morecaring for all your needs. I have been seeing her for over two years now! I highly recommend her.

Dr. Morrison has been my doctor for over 10 years and he is great. He is friendly and doesn't make…read moreyou feel rushed. He listens to the patient. His staff is also kind and caring. I have recommended him to friends and my daughter also goes to see him as well.