I was initially excited to work with Ken and his team. Ken was professional and responsive during the quoting process and we felt his pricing was fair. Ultimately, our opinion is he oversold and underdelivered for many reasons. One reason being his emphasis on communication, however, his subs or employees would arrive and ask me what was to be worked on for the day. Also disappointing were the consistent errors, low quality work, and avoidable damage created in other areas of our home, which I had to pay a different contractor to fix. We felt specific (not all) of his subs or employees were careless and no where near experienced enough to be called professional home remodelers. Ken also told me he knew his crew and worked with them for many years, however, a newer team member of his initiated a highly aggressive fight in my home with another employee, where expletives were being shouted between them and in front of me and my small child. His employees were later captured on my Ring camera laughing about me and my child being scared. It was the most unprofessional conduct we have ever experienced by a contractor in the 10 years we have owned our home. When my husband called to ensure Ken was informed of the situation, he cut my husband off and said, "a little grace would be nice." There was a complete lack of care or accountability as the owner of the company. I would not recommend this company for PROFESSIONAL home remodeling. read more