This company is behind a number of home products websites including Absolute Home where we bought an American Standard sink and toilet. What a nightmare. The sink arrived promptly but came with two gross defects, one of which was pre-circled with a marker. The pedestal was also defective, leaning to one side. The toilet model was changed without informing us. The bowl came about 1 month later , and the tank about 7 weeks later. Trying to return the items required at least 20 phone calls. I don't know what goes on in the customer service office but there is very little of it. This is one transaction where I really wanted to scream...but this is not productive as they hang up on you when you start venting. I finally went to Home Depot and all the items arrived at the store within 10 days. read more