Fantastic oddities and specialty plumbing outlet. Val is more knowledgeable than most in her trade…read moreand has helped me on countless jobs. This is the go-to place for all the weird shit that you find in New York City for plumbing. Killer supplier.

This is a tough one - but I have to go with 4 and not 5 stars. The staff is very knowledgeable; in…read morefact, this was the only store that could help me solve the problem at the "lower" cost. I am quoting that, because the price I paid was higher than I would ever expect to spend on shower trims, but that was worth doing, considering the amount of money I would have had to spend, had I followed advises from other stores (easily over 1K). The guys were great, gave me options, explained the possible worst case scenario and even suggested to bring back the product for customizing. I am removing 1 star for the store hours. They close at 5pm, and I am not even sure if they're open Saturdays, I tried phoning them, but got no results.

THOMAS IS INCREDIBLE. He has been the most helpful at Casa One with our furniture lease. He was not…read moreonly helpful from day 1 but also accommodated for the pick up exactly as we needed. He's been nothing but the best. Please give him the fattiest raise and promotion. This guy deserves it.

I received my delivery from CasaOne yesterday and can't say enough good things about them. The…read moredelivery came quickly after my order, and the company was very communicative, especially with great fidelity on the exact timing of the delivery. The deliverymen were professional, courteous, and very respectful of my place. The furniture was great! Just as advertised and all seemingly new in the box. CasaOne seems like a great service and I recommend them. The only thing pending a fifth star for this review is the furniture return experience at the end of my rental, so I'll be sure to update.

I literally signed up to Yelp just so I can share my experience with Dyphor…read more Every bad review you have read about them is true. My family and I didn't read the reviews prior to purchasing since we were just walking by and found them. The owner, Francesca, will gaslight you until you turn into an Exxon gas station. One of the rudest business owners I have ever dealt with. On Jan 1st - I ordered 4 dining chairs and 4 bar stools which equated to thousands of dollars that we paid upfront. The 4 dining chairs were in the showroom so we took that home right away. The 4 bar stools were going to be ordered and delivered from Indonesia and she said you will get them in late March or early April. I got my barstools the last week of July, four months later than promised. I am actually not upset that the stools were late. I was upset with the following: 1) The first time I called to get an update was in April. When I called, I was told they were shipping in 2 weeks. This was from an associate in the store 2) When I called in May, I was told they were delayed. This time Francesca got on the phone and went on a rant. - "There is Ramadan, so they are delayed in Indonesia. How can you not understand this?" - Meanwhile, I literally only asked why was the delivery was delayed. - Never mind that Ramadan was in March and that I had ordered these on January 1st and it was now May. - I had no idea why she was mad at me? I wasn't even upset on the phone. I was just asking where these multi-thousand dollar bar stools were - She then went on a rant and said "You have no respect for small businesses. We're a small business trying to survive" - For the life of me, I couldn't understand why she was ranting this to me. All I had asked was where are my bar stools. 3) I called in June and asked if there was an update - This time, Ahmed, her husband talked with me and said, we're really sorry that the shipment from Indonesia is delayed, it will come in 6 weeks. - And you know what, I said thank you for being honest, this is all I wanted to know. - Ahmed is actually a nice guy who is very fair to deal with. He was honest, he did not gaslight me and go on a rant as to why its absurd of me to ask where my barstools are after being several months late I am making this review so people understand what they are getting themselves into when dealing with Dyphor. They have cool stuff but Francesca's demeanor is not worth it. They will not follow up with you, they will gaslight you and you will wait way longer for your stuff than they say. What softened the blow of not having the barstools is back in Jan, they gave us 2 loaner stools to use, so I do appreciate that. It's ok if it takes a long time for things to get made, just be honest and don't treat people badly. They changed locations in Brooklyn so the other Yelp page is closed for them but you can find it in the link below. More reviews that are similar to mine - https://www.yelp.com/biz/dyphor-brooklyn

As an interior designer I can say this place is the worst we have ever dealt with. They were 10…read moremonths late, sold us items that deteriorated within weeks. Claiming they a material they were not. Then the owner avoided us and gave us the go around for almost a year. They are scam artist and do not buy ANYTHING from them. We are now entering litigation with them. BEWARE

Michelle, the showroom manager is extremely knowledgeable and helped me select an entire house of…read moreplumbing fixtures and vanities in only 2 short visits. Her expertise and personable nature made the process easy and enjoyable. She guided me to the appropriate selections that were suitable for the design intent as well as the budget. As a design professional, I couldn't ask for a better experience.

I wish I could give Zero stars. The worst customer service; the sales reps started complaining &…read moretalking about me before I left the store. I suggested they wait until I leave to do that & she tried to backtrack with some stupid cover-up. When I called her on that- she said- well, we have had bad days! When I said, that's no excuse; she said well, we have construction going on & listen to what we are dealing with; when I said that wasn't an excuse- she yelled at me to leave.