I'd give them no stars if I could. This place is nothing but a rip off. The "designer" and I use…read morethe term loosely, has no damn clue as to what she is doing. She screwed up my order, wanted more money, told her to pound tar and to figure it out since she screwed it up and tried to blame her software, then she sends me pieces I don't even need, doesn't give what I DO need. Told her I was returning it for a refund and she tells me that she's not giving it to me. She blames the carrier company for her incompetence, claims she sent what I need and I have never received a thing. This place is getting sued! You picked the wrong B*TCH to play with!

My husband and I ordered cabinets from Swansea Cabinet Factory Outlet. When visiting the showroom,…read moremy husband selected glass-front cabinets. He was told that these were special order and would therefore take about 4-weeks to be shipped, and there would be a $200 delivery cost. When the cabinets arrived, none of them had glass. We called and were told that the cabinets were "prepped for glass," and did not come with glass fronts. This is not how they were displayed in the showroom; my husband also asked the salesperson specifically if the cabinets we chose came with glass-fronts, and they said "yes." At no point during their transaction were we informed that the cabinets did not actually come with glass. Imagine our disappointment, after waiting 4 weeks, when our cabinets arrived NOT as we had intended them. While I understand that people make errors, I am very disappointed with how Cabinet Factory Outlet handled this. We called and asked for a partial refund and were told that isn't possible, but that we could return the cabinets for a refund or exchange. This seems well-and-good, until you are trying to return an entire kitchen's worth of cabinet, for the following reasons: 1) A whole kitchen's worth of cabinets do not easily fit into a car for return 2) We paid a delivery fee to have cabinets delivered that were not as we expected 3) Because the delivery slip conveniently flew out of the delivery driver's window, we were unable to check the packing + delivery slip, at which point we may have uncovered this error and had the option to decline the delivery then-and-there 4) The cabinets are displayed in the showroom WITH glass, and my husband asked SPECIFICALLY if the cabinets came with glass and was told that they do. I don't expect a full refund on these cabinets by any means. However, a compromise on both sides would have been ideal. One where we agree to keep cabinets that are not as we hoped, that will require us to incur more costs and more time for our kitchen renovation, and one where Cabinet Factory Outlet acknowledges + takes ownership of the mistakes on their end, by providing a partial discount. At the VERY LEAST, Cabinet Factory Outlet could refund the delivery fee. I find it ridiculous that we paid to have cabinets delivered that were not as promised and are also being told that if we want a refund we have to take our time, money, and effort to return them. It's sad to say, but I've honestly had better customer service at Lowe's.

Awful customer service. After purchasing cabinets from MD cabinetry our contractor noticed the…read moreslide in mechanism for our trash drawer isn't working properly. After emailing the sales associate he claimed that's how the drawer is supposed to work. Long story short we are just going to purchase the same rev a shelf trash cabinet kit that's 80 dollars at Home Depot and just install a new one. MD cabinetry also charged us 300 for the same kit. I would like a company that stands by what they sell especially with their Mark ups.

Excellence in customer service!…read more I would highly recommend you check out M D for your cabinet needs especially Peter because his focus on customer satisfaction is unparalleled. He offers an excellent selection of cabinets, focuses on the details, but most importantly he is honest and provides an amazing experience start-to-finish.

Karen ( KBR ) did a large patio project for us, with stamped concrete and a long retaining wall…read more They also took care of several electrical issues that we had. Overall they did a great job. The patio and retaining wall look great. The project took longer than expected, but those delays were all on our side. We took longer than we should have to make various decisions about light fixtures, etc. We also changed the scope of the project a few times, adding more areas of walkways that we decided needed to be refinished with the stamped concrete. We would recommend KBR for any project that you might have. Karen was great to work with and even when we were not following through with things on our end, she never lost her cool with us and was very patient waiting for us to come to decisions on things. Mark and Sandy Crevier

Huge shoutout to KBR Remodeling for the amazing job on our finished basement! Karen, Butch and the…read moreteam were very professional, efficient, and high-quality work. We love the new basement! They handled our basement finish with total transparency. No hidden costs, no delays, and they kept the workspace incredibly clean throughout the process. The attention to detail on the framing and finish work is top-tier. We are thrilled with the results and will definitely be using them for future projects! Highly recommend KBR Remodeling.

Mr. Oberg was hired by a senior citizen in Attleboro on August 28, 2023. At that time she gave him…read morea deposit for materials of $700.00. As of today, he has not performed anything on this job. She has copy of cancelled check.. He has been contacted via Facebook message with no response. Elder abuse. His license has expired.

I hadork I was late getting out of work and trying to get to…read moremy sick mother, stilling in bad traffic, Mike so arrogantly tried to wave his way expecting that I would just let him in. He came down the highway after me then tried to ram my car. I was trying to get away from him but he was a relentless bully. I have a dash cam and turned the video into highway patrol. Remember Mike if you're gonna be a bully and become completely unhinged you're driving around with your name on the side of your van.

I have been using CP Woodcrafters since their inception and they deliver the highest quality…read moreservice and an absolutely fabulous product. When I first used them, they were a little more general in their focus, but redid two bathrooms, kitchen, and built a killer deck. I believe they now do more custom work, but I cannot say enough about Charlie and his attention to detail and the quality of his work. Do not question. Simply hire them. You will not be disappointed.

Contacted them to reface our cabinets after a nightmare of an experience with our original…read morecontractor last summer. Charles was great to deal with, very approachable, up front, and honest with you. His prices were very reasonable as well. He and his team did a beautiful job refacing our cabinets. I couldn't be more grateful for him and his team, they saved our kitchen!

Mike and his team were to do a bathroom renovation and kitchen reface. The quality of work was…read morelacking (see pictures). They painted over our brand new appliances, and had very limited respect for our home. They made very inappropriate jokes and conversations while I was working from home in the adjacent room, making me very uncomfortable in my own home. I would not recommend Modern Concepts, because Mike does not deliver what he promised in the finished product. His cost is much too high for what they can deliver upon.

Mike at Modern concepts was a horrible decision for us to hire. We hired him for a basic kitchen…read moreface lift and he could not deliver a quality finish on any of his work. He charges for luxury work and delivers far below what anyone can call luxury quality. He took twice as long has he said he would and my wife and I had to redo much of the finish work after he was gone. He constantly demands for more money and to be paid before our agreed upon progress payments. He spray painted our brand new appliances because he is sloppy and damaged our brand new wooden flooring. Bottom line we had to pay Mike at Modern concepts about $4,000 more than he quoted and he took twice as long and delivered a product that was not satisfactory. Plus during the whole process he was very unclear about payments and anything money related which makes him come across as untrustworthy. Save yourself time and money and do not go with modern concepts.

Kitchen Direct and the President/Owner Peter Curti took $35,000 of our money and never completed…read morethe renovation of our kitchen. All our bottom kitchen doors were made incorrect. We were given plywood doors and drawers when we paid for real wooden doors. All the staining was missing throughout the kitchen. Front and bottom panels were never installed and a top cabinet door was never made. Because of the wrong size cabinets we also cannot access our trash or recycling bins. The cabinets we chose were Showplace Cabinetry and even though our kitchen is under warranty, Showplace refuses to do the warranty work. Showplace will only deal with the Kitchen Direct. Throughout the entire kitchen renovation there were a multitude of mistakes, errors, inaccurate measurements etc. Scott C. sent us a letter telling us that he was too frustrated and that he quit. We fought this for months through the BBB and the RI Attorney General's office. Kitchen Direct is not a reputable company. The AG's office does not have the authority to force him to complete the work, or to have his license revoked. We have called Showplace and sent emails to the President, only to be hung up on and emails that went unanswered. We have been living a nightmare, and we do not have the money to obtain an Attorney. After paying $35,000 our only option is to paint the entire kitchen and hire someone to build a cabinet door and all the missing panels, again, we do not have the money! If Scott Curti has a rebuttal with this complaint, PLEASE BE AWARE!!!!! Do not purchase any cabinetry from Kitchen Direct, Inc. or any cabinetry that is made by Showplace Cabinetry as they will not stand by their mistakes and only will deal with the kitchen company direct and not the homeowner. My husband is 80 and I will be there soon. We are senior that have been taken advantage of. Suzanne and Anthony G.

Peter was incredible to work with! We met with 4 different kitchen designers before we met Peter…read more The other designers either couldn't create a design we liked, or just didn't listen to our needs. When we met Peter, he knew exactly what we were looking to do and suggested various design options. We trusted him to design our kitchen and also select the best cabinet line for our vision. We were not easy to work with because we were VERY specific with our wants--- we tweaked our layout around 50 times before we finalized it. Peter was very attentive and updated every little detail as requested. He made what would normally be a stressful process a seamless one. Our kitchen is beautiful! All of our family and friends comment on our cabinets and kitchen design! It truly is exactly what we wanted! I can not recommend Peter and his team enough! You will not be disappointed :)

They made a long awaited for retaining wall for us. Great price. They couldn't have been more…read moreprofessional. The craftsmanship is outstanding. They were on time and finished early. They are a great team. We couldn't be happier. Hands down the best professional I've hired in a very long time.