Julian performed a timely and accurate inspection of our property as part of our listing to sell…read morepreparations. He arrived as agreed and performed a comprehensive review with easy to understand final report.

I never thought about using a home inspector. I had the pest report, I can look around and see how…read morethings look .. why an inspector.. well I have to tell you.. I am so glad that I called Halcyon. They found things that the pest didn't and things I wouldn't have looked for, more importantly, they found the root of many of the pest report items and had pictures, descriptions and the answer to what needed to be done to correct those issues; so that I had a solid understanding of the scope of work required and as a result (after a few phone calls) cost estimates.. all of this saved me over $100k at closing.. and more, gave me a plan for what needed to be done so I'd have no surprises down the road Suffice it to say, I am recommending you call them!

Great inspection report was very thorough! Customer service was great and allowed us to ask…read morequestions and answered and explained everything. Definitely recommend!

So I have yet to meet the team, but I keep hearing great things about Tony from mutual customers…read more Professional and transparent. Finding the little things that others missed really makes a difference with a sale. Keep it up.

The inspector was very professional and knowledgable. He explained everything to me so I had a…read moregood understanding of what needed to be fixed and how. This inspection was done in preparation of putting my house on the market. I was able to use the report as a punch list to get things taken care of. The inspector gave great guidance on next steps. I would highly recommend this company.

We scheduled a mold inspection, Dustin went well above and beyond the expectation. One of our air…read moresamples was either contaminated or too saturated for the lab to have a conclusive report. Dustin stepped up and covered a second test on his dime because he wanted to do the right thing. If you have any questions of whether to use this company for either a home inspection or mold inspection, I couldn't give a higher recommendation. The level of integrity is what businesses used to be founded on, and Dustin holds that value. We are beyond grateful for your honesty and integrity.

I was in need of a quick appraisal for a VA re-fi--it was the final outstanding element or the…read moreprocess. A couple vendors told me one to three weeks wait. Then I remembered the great experiences I had had with the Buena Vista company in the past in my role as a REALTOR®. To my great luck, when I called I was delighted to find they had an appointment the following day as they had had a cancellation. Dave Hindmarsh arrived at the exact appointment time. He is polite, patient, and obviously knowledgeable about inspection and lender requirements. He went about his work, inspecting the main residence and an associated cottage, and sat with me for a discussion of his findings all well within a 2-hour timeframe. Dave's inspection was thorough and his recommendations were spot-on. Call the Buena Vista Company. You won't regret it!

We tried to hire them for pest control service/ (2x). This company does not show up. DO NOT HIRE…read moreTHEM!

Terminix said I had no termites in the house I was selling in napa. The buyer called termite out…read morewho said I needed to pay 2850 worth of termite mitigation work. They admitted they had seen no termites but said they had seen signs of termite activity. Termites saw nothing. Nor did I. The house was in contract so naturally I am paying this bill to close the sale. I think termite out is taking advantage of of the situation

I was selling my house in Napa and discovered that the house had infrastructure issue. It wasn't…read moretermites but other aging issues with the deck, patio and roof. We hired Termite Out and they did a great job. Helpful, thorough and professional.

Seth was terrific - not only was the price reasonable, but the service was great. He was reliable…read moreand efficient - showed up on time, was clear about what he needed and when, and made steady progress. It's clear that he's very knowledgeable and experienced. We had him inspect a few different buildings and he was very systematic. The report was very thorough and clearly outlined (with pictures) exactly what was wrong and where. He caught issues that even someone who's worked in construction for a long time didn't notice. After his inspection, he spent a significant amount of time to answer all the questions we had and show us his findings (including being willing to get into the crawl space again!!!), including sharing suggestions that will save us time and money. This was all above and beyond what we've experienced in the past with other inspectors. As buyers, we were really impressed by Seth and thankful that we picked the right person for our home inspection!

We had a crawlspace inspection in August 2023, which was thorough and easy enough to schedule. The…read moreinspection report was sent as a link in an email which worked when I first opened it. However, I recently needed a copy of the report and the link no longer works. Over the past month, I have contacted Seth twice by email and once by phone message about how to get a copy of the report WE PAID FOR and have not heard a word back. Very frustrating and unprofessional. Can't recommend.

If you are looking for a home inspector I highly recommend that you give Eric a call. Eric is…read morepunctual, thorough and very knowledgeable. In addition the cost is very reasonable. The report provided by Eric is easy to read and covers each item that he inspects, further he provides the report quickly which is important if one is in escrow. Eric is highly professional and a pleasure to work with. We enjoyed working with Eric and know you would too!

Eric was great. Very professional, thorough, and easy to work with. He took his time walking us…read morethrough everything he found, explained things clearly, and made sure we felt comfortable asking questions. Nothing felt rushed, and his attention to detail really stood out. We came away feeling confident and well-informed, which is exactly what you want in a home inspection. I highly recommend Pacific Inspection Services!

Highly recommend!! If I could give 10 stars, I would…read more I had Scott inspect a home that I was potentially going to buy. He is very professional and thorough and took his time to explain things. I'm so thankful for him as he saved me from buying a money pit. Since my first experience with him was so great I hired him again to inspect another home and once again he provided the same exceptional customer service. His reports are great. I really like that he summarizes everything at the end. If you want a top notch inspector in the North Bay, Scott is your guy.

We hired NB Inspector John Marshall 7 years ago to do a pre-purchase inspection on a 65 year old…read morehouse. He was incredibly thorough, professional, polite and easy to talk to. His inspection was comprehensive and I still refer to it now when assessing what's going on with the house. It was worth every penny, and in fact, it helped us get the seller to replace the sewer line, which he had no intention of doing otherwise.

David came out and did a very thorough inspection, and a detailed report. Would definitely…read morerecommend. Will definitely go through them if I need another inspection.

BBB Complaint: 25332734…read more I am rejecting this response because: there are some facts that were not accurate. September 14, 2025: Report delivered to the client and his two agents only based on the business reply. The owner admitted the report was delivered to his two "agents." I do not have "two" agents. One is the seller's agent and the other is the buyer's agent. The owner admitted that the home inspection report was provided to the seller's agent without my explicit permission. In addition, I was present when the home inspector stated that he will provide the home inspection report to the seller's agent. As the business owner, it is important to take accountability for your mistakes and provide a reasonable remedy to resolve the concerns. Nothing more and nothing less. Please consider taking this as a learning lesson and reiterate to your employees to avoid and prevent questionable conduct in future home inspections. September 23, 2026: Please see attached. The letter was sent to the home owner from the HOA warning the "owner" that HOA identified the window bars listed in the picture attached that it was a fire hazard and "must" be removed by October 15, 2026. HOA is not taking responsibility to remove the window bars and the "associated cost" may be charged back to the owner. The owner is implying that they "read" and "understood" the bylaws of my HOA instead of taking accountability for their mistake to address the oversight of their home inspection. Nowhere in the home inspection report, it was noted that the window bars are a fire hazard that will be a problem that will need to be removed prior to the sale of the home. In addition, I attached pictures of two doors that cannot open or close properly that was not noted in the home inspection report. The closet door in the hallway sticks out and cannot open and close properly like a normal functioning door. Also, the bathroom door is a "death trap" that was not properly addressed and the owner sent a worker to "temporarily" alleviate the owner's concern since the worker did not bring the proper tools to fix it. The owner stated to me that during home inspections that they do not typically check doors. My expectations from a home inspection was that the company will find issues and problems that needs to be addressed prior to the buyer signing off all the paperwork. Some of the most basic problems and issues were overlooked and as the first time home buyer, I felt scammed and cheated by the home inspection company with 5 stars. It failed to meet my basic expectations of what a home inspection should find.

Rich Lee has been so helpful for my clients and for me over the past 15+ years. Last week, he…read moredropped everything and changed schedules to help my clients get a last-minute inspection. They value his input.

Very quick with his inspection . I pointed out some dry rot that was part of a bigger problem,…read moreasked him to put into his inspection report, it is missing from final inspection report. This is a huge problem with house. He found lots of minor stuff wrong with house but left out the MOST EXPENSIVE PROBLEM WITH HOUSE