I toured Stella at San Tan Valley this afternoon with the manager, Nicki after receiving a…read morethoughtful gift on my car yesterday labeled from "Team Stella." It had information about the apartments, chapstick, pens and a variety of sweets, which made the gesture feel less commercial and more personal.
When I arrived today, the office was closed, but there was a sign to call, and they would come over. They even had snacks and a cooler packed with drinks - I've lived in apartments for a decade and have never seen such a warm welcome from a leasing office. Nicki was excited to come over, and she didn't disappoint. She spoke highly of the apartments, the company, and the positive impact they aim to make. The apartment itself was luxurious, and Nicki even helped me brainstorm extra pantry solutions and furniture placement with advice I would expect from an interior decorator.
During the tour, we ran into another staff member, Marysa, who was showing another couple around. They introduced everyone, shared a laugh, and truly made it feel like a family environment.
While the apartments and the staff were impressive, I did have some concerns about the costs. The rent listed online doesn't include the non negotiable additional monthly fees. Nicki explained the benefits these fees provide, but the total monthly cost added up. Also, the advertised 6 weeks free move-in special doesn't apply to the move in cost; instead, from what I understand, it's credited at the second month. I would also note- via their website although I was able to locate the "tech package" I was unable to confirm where it stated the bundle was required and not optional, I was also unable to find where it stated that covered/awning parking required a fee which felt to be misleading as the advertised price is significantly greater once fees are added.
In the end, I decided to rent near by for a lower monthly rate, similar luxury apartment, same amenities and without standard parking fees. My move-in cost is less than $500 (mostly due to pets), and I won't have to make another payment until after Christmas which I chose out of the multiple choice "Special Options."
For those who can afford the additional monthly fees and don't mind the parking fee, I highly recommend Stella at San Tan Valley, not only for the luxury living; the ladies there actually invests in making you feel at home while taking pride in the community and company they represent.