We purchased an older but low miles Honda from Klietz recently. The price was very good; a large…read morenew car dealer had a similar vehicle priced thousands more. Within the first 3 weeks the cat converter failed and front suspension need some work; Klietz handled all of the service without cost back to us. The car was not on a warranty but it was handled as a matter of good customer service. We cannot recommend Klietz enough. What a great experience.

The service team at BD Summit Ford is EXCELLENT. They were able to schedule both of our vehicles…read morefor routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!! Tracey S.

Terrible customer service, on initial contact!!!! the truck…read morewe put money down on and was then promised to someone else (but his financing fell thru) was then offered back to us. Wow, so after much frustration and consideration we decided to give them a second chance and worked with a different salesman Gabriel (can't say enough good things about him) he took the time and was very knowledgeable on the features of the truck we bought. I still have reservation about this dealership especially the overpriced extended warrenty they try to sell you. The extended warranty directly from Ford was thousands of dollar less and had more options.

This car dealership is absolutely fantastic. They inspected and repaired everything before I bought…read moreit. I felt like I was buying a new car!! Everything was cleaned and working perfectly. Such great service. And the used car I bought is wonderful. Thank you!!

The car we purchased was worth what we paid for it. It was very clean. We did, however, have…read moreproblems with the owner, Tim Welch. He needed to have the rims repainted; he said it would take a week. Months later, I wrote him a letter and asked him what the holdup was. He said they will be ready tomorrow, In other words, he would not have had them redone until I complained. Also, I paid him $200 for spare tires while the rims were being done. Once the rims were done, I requested the $200 back. He never returned the money.

UPDATE- After hearing about my negative experience Ryan Knueppel, the GM, reached out to me and set…read moreup a face to face meeting. He was genuinely upset with the poor experience I had and asked what he could do to make things right and hopefully regain my business. After talking about the experience he refunded the cost of the hose replacement and the one of the diagnosis charges(I was charged twice to diagnose the problem). I truly believe he wanted to make things right and Ryan apologized multiple times for the way I was treated. I would do business with Ryan again and hopefully he can work with Jim Clark and teach him a little about how to treat customers. SCAMMERS. Had a hose leaking where it goes into the radiator. Summit replaced the hoses for almost $400. When they were done the car leaked twice as bad. The hose the put on leaked and the original leak was still there. When I brought the car back they looked at it and said the only way to fix the leak would be to replace the radiator for $740. They said they knew there was a chance this could happen but did not mention it until I brought the car back. I was able to take the car to Mueller's in rosendale and fix the leak for $60. When I contacted Jim Clark from the service he quit responding because I told him I should share my experience with others via the Internet. When I called to discuss this with Jim Clark he did not see any problem with quoting $740 for something that costed $60 to repair. Horrible customer service. STAY AWAY

My wife and I have identical Jeeps which unfortunately had a ton of recalls and problems which…read moreforced us to use the dealership. Our vehicles spent a lot time with mandated repairs and updates, but the real problem started when the vehicles fell out of the warranty time coverage - the mechanics started finding numerous little problems that ended up costing us big time money. The communication from the service dept. was poor and they became very pushy about getting more repairs done ( that we didn't consider needed ). We gave up and went elsewhere that did a much better job of diagnosing the real problems - we saved a fortune. We'll never go back to this dealership again.

5/5. Dan E was…read moreprofessional and made the entire transaction as smooth as possible. Price: paid msrp + taxes, fees, license/registration. No surcharge and Dan provided the out the door price from the get go. No one tried to sell us mandatory paint jobs or other additional packages. Drove up from Madison and was put with the car within 1 hour including my test drive. Highly recommend.

I have been going to Holiday automotive for almost 5 years. The last two times I went in for an oil…read morechange and tire rotation were not good. One time they did not top off the windshield fluid and they put the wrong sticker in my car. This last time I was halfway home and the pressure tire light comes on. I checked my tires and they are supposed to have 36 psi in them in the front tires had only 28 psi in the back ones had 30 psi. I called and left a message for the service manager to tell them about my experience and give them one final chance never got a call! Then when I got the text message about giving a review of my experience, no one responded from that either. So I am done with them. I will not be going back.

They never seemed to have the time or the interest to be helpful regardless of what Ford product I…read moretried to bring to them... Need I say more?

I was super satisfied with the service n treatment I got . They were really informative n…read moreprofessional, I will defenetly come back on my next trip to Milwaukee to rent a car here I recommended!!!

Shopping for a used car is stressful! Jeff Keys made the experience so much better. We ended up not…read morepurchasing yet, but got zero pressure and all our questions answered. Really a great dealership. Very straightforward and helpful.

Sold us a car with a cracked windshield under the impression that they would be fixing it. After a…read morecouple months, they admitted they dropped the ball and told us to get it fixed and they would reimburse us... Now months later and we are still waiting for the reimbursement.

Krueger doesn't have a large selection of vehicles, but I still found more cars that I'm interested…read morein there than I did at other dealerships in the area. They specialize in used imports and had a lot of nice European cars. I knew I wanted a VW, Volvo, or Audi hatchback/wagon, and they had about five to choose from. All were in nice condition. I ended up buying a 2006 Audi A3 for a price I'm very happy with. I took it out it for a couple hours, and had my friend look it over who is a professional mechanic and European car enthusiast/modder. He spent over an hour checking it out and didn't find anything wrong with it. Dave at Krueger was great to work with. I didn't feel pressured, and he gave me a nice deal on my trade-in that I couldn't wait to get rid of. He came across as a nice, regular guy who enjoys what he does. Getting the deal worked out was actually a pleasure and I enjoyed conversing with him a bit about things not even related to cars. A day after I bought my car, the instrument cluster failed. My mechanic friend who checked out the car for me during my test drive didn't see any problems with it when he hooked up his code reader. I looked online and couldn't find anybody else who has had this problem It was just a freak occurrence and I don't think it could have been predicted. Krueger had the instrument cluster replaced (an expensive repair) at no charge to me, no questions asked. Not many companies these days have the integrity to stand behind what they sell, at least not without giving the customer a hassle about it. Next time I need a new car, they'll be the first dealership I go to.

From the owner: We have been in business for 38 years in Oshkosh selling and servicing all makes and models,…read morespecializing in European and Asian Imports. We also offer a finders service if you are looking for a specific automobile. A trusted name on Oshkosh for over 38 years.

I've never written a review before but I feel compelled to do this…read more My Mom was in a bind, and I wasn't able to help her. They charged her $400.00 for a remanufactured alternator. NAPA's best alternator is $240.00 after their mark-up. They charged her $180.00 in labor. There were other minor costs with taxes that added another $100.00 to the bill. I called the owner and politely asked to reconsider the high cost for a simple repair. He refused to change the bill. I told him we wouldn't come back for service in the future and he didn't care. Perfect example of taking advantage of a woman.

When I was stranded after troubles with my car and needed help, Pete from Pete's Auto Repair and…read moreSales came and helped me tow my car quickly and with professionalism. He made me feel comfortable as I was riding with him, and was very nice! The cost for the tow was up-front, and he did not overcharge or "take the long way" to the shop. I really appreciated the kindness on the evening of such a difficult day!