Jim was the best Help ever he's a super good person and I love this store. It has great colors in…read moreit and it's so nice. Everything about it just makes me smile even Jim.

Best smoke shop around! This is my go to smoke shop, hands down! The products and the service are…read moretop notch! Pricing is great- got a great pipe for $15 and a battery for my vape pen, with warranty, for $25- can't beat it! Thank you, Cody for always being so nice to me and my puppy!

Way overpriced for a small pipe i paid almost 40$ after tax. Next time id rather go to the local…read morecorner store for 10-15$. They also have a very strict return policy even for unused items...

Stephanie helped me at 2 minutes to closing to help a suffering love one!…read moreThank you Stephanie! Austin is always kind, helpful and great to work with! Joanne has also been helpful on the phone. This is the Grateful J's with the best prices too!

The best shop in town! Greatest selection of vapes!…read moreVape deals are incredible! 3 for $50!

Elizabeth Gave me exactly what I wanted, pleased! Not only that the personal experience was very…read morewell balanced with the professional business ethiç. Kinda sound likes business with pleasure to me.

Don't waste your time. This place is a joke. Poooooooor…read morecustomer service. Selection is minimum. Better off ordering from an online retailer TBH.

Visited Florida and wanted to pick up a Hookah and accessories for my stay. Found this store and…read moredecided to make a purchase. I didn't use the hookah after all and decided to return the item (with a receipt) before I left going back home. I Went to the store Saturday night and the lady was closing the store and couldn't except the return. Online it states they close at 10pm. I drove back to the store Sunday afternoon and the same woman was attending the store. I let her know I wanted to return the unused item (with receipt). She makes a phone call to whom I could assume is the owner of the store and he lets her know that they don't take returns or make exchanges. This is NOT on their receipt, posted in the store nor was I informed when I made the purchase. I DO NOT recommend this store at all. Just out of pure inconvenience and LACK of selection. I wish there was a negative star rating.

Read this before shopping…read more I visited Happy Lou's Smoke Shop recently and left feeling disappointed. When I walked in, the staff greeted me politely, but the friendliness felt more like a sales tactic than genuine customer service. As I browsed, I noticed that many of the products seemed a lot more marked up compared to what I've seen at other shops in the area. The emphasis felt less on helping customers find what they need and more on pushing higher‑priced items. When I asked questions about product quality, the responses were vague and didn't give me confidence in what I was buying. The shop itself is clean, but overall the experience felt transactional rather than welcoming. If you value fair pricing and authentic customer service, I'd recommend checking out other smoke shops nearby. In my experience, Happy Lou's prioritizes markups over building trust with customers.

Was expecting this to be my local smoke shop however, this will not be the case. One price at the…read moreregister and another price on my bank account- not cool. I know for a fact, this place doesn't like thieves in their store and I don't like thieves in my bank account.

Best smoke shop in Boca. The other places are all bustas…read more Andre is super helpful. Thanks to him.

I love coming in every morning and seeing the fun and friendly staff. Lexi is very knowledgeable of…read moreeverything in the shop. She has great customer service, greeting me and everyone that enters. I come not only for the product, which I have never been disappointed in, but the staff too. Thank you all at the Hook Up for making my mornings so much better. Atiba

Service was a plus. Greeted by friendly staff and they were very well informed. Will visit againread more

Went in for some gifts for a 40th birthday party. Shawn at the front was awesome. He was super…read morehelpful, kind, and made some great suggestions for various gifts for the party. I'm sure that going into an adult novelty store is intimidating for many, however, Shawn immediately made me feel it, and his knowledge and expertise in shopping trip pleasurable and not stressful. I looked for the manager, so that I could give them a compliment as to Shawn professionalism and overall great attitude, so hopefully they will read this and see that they have a wonderful employee in Shawn. Highly recommend for whatever your adult novelty needs are- ask for Shawn- he will take care of you!! A+++

I remember my experience like it was yesterday I walked in the store, looking for parts and was…read moregreeted by Richard the owner and I also recommend to ask for him when you get there he's there almost all the time, and I will say he was the kindest, most helpful and knowledgeable Vape store owner I have ever met. What I really like about this place is not just the knowledge and the Help and the kindness but every time I visit he's always got the newest and the hottest products that are just hitting the market. I like that he is always keeping the standards high and I highly recommend this business .

The best hands down and the service is one of the best you can encounter In the south . Thank you…read morefor always having what I am looking for and providing for my needs keep up the great work

Before coming to 1st Wave, I had been a regular at another shop (Vapor Haven, now Maniac Vapor in…read moreDeerfield Beach) however I wanted to try something new. And something new I did find! I came to yelp and was looking through different shops with reviews and then the websites to see the different juice lines they carried. I was intrigued by the fact that they carried most, if not complete lines of high quality premium juice that I have only heard and read reviews about. Having decided to try 1st Wave, my boyfriend and I drove down to Pompano after I had spoken with the Manager Mike on the phone and he was super awesome. He answered all my questions and I was looking for specific juices and he took the time to look to see that he did have the particular flavors I was looking for, instead of just telling me to come down to the shop and see if they had what I was looking for. Walking in, I was impressed by the layout and it was a very comfortable, open setting. There was an L-shaped couch with a TV and a PS4 to offer patrons a relaxing location to vape and be social. I was also impressed that it wasn't super foggy either. I understand that vape shops can be very foggy, but it can be kind of a turnoff. I only like one foggy locale and that is my personal space in my own home. We were greeted by a young guy (I am totally blanking on his name at the present moment) but he was super polite and very friendly. He introduced himself extending his hand to both myself and my boyfriend. After the introductions, he began pulling juices off the shelf and a dripper for us to use. He showed no annoyance with the amount of juices we asked to try. We tried pretty much every juice it seemed before coming to our decision. We were the only ones in the shop at first, but after about 10 minutes people began coming in. For someone who was working there on a Thursday afternoon all by himself, he handled himself with grace and greeted every person there and showed 110% attention to each customer. If he was getting flustered at all, it didn't show and that was really awesome. I understand being the only employee with a sudden wave of customers and having to take care of every one and show them the same kind of attention, so kudos to him. After spending a total of about thirty minutes there, we ended up purchasing Suicide Bunny "The O.B.", Cuttwood "Unicorn Milk", Moo E-Liquids "Strawberry Milk" and Mango Boba. They had all the nicotine levels we were looking for except for the Cuttwood but I was impressed to find that they can nic the bottles if they do not have the exact level we are looking for. While checking out, I was able to also download the App, which sends messages daily with different juice sales going on and the sales are awesome! Example from today (4 May 2016) Charlie's Chalkiest $12.99/30mL bottles, which is a really nice deal. They also have different loyalty levels and even offer a weekly raffle which is really awesome too. One other thing that I am loving about this shop is that there are different locations (3 in total) so if one shop doesn't have it, you can hold it at another store. I really have found amazing customer service at both Pompano and Ft. Lauderdale (haven't been to Deerfield yet) and the hours for the Pompano location is super helpful as well because they open at 9am and stay open to 9 (10 on Fridays and Saturdays) so you can always get whatever supplies you need, whether it's an emergency or just perusing for new juice. This is definitely my new "home" shop and I honestly couldn't be happier!!! Keep up the great work you guys!!

Very clean, employees are knowledgeable and very helpful and kind. Great hours and great prices.read more

Door had 5 minute wait sign on door for more than 30 mins when I went this week . Bad customer…read moreservice i left and I won't be going there again

Jeremy gave us great customer service. It just says "vape shop" on the outside so don't be…read moreconfused. check them out.