Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

Responsiveness: Bryan and his team are extremely responsive, with quick turnarounds and thoughtful…read morequestions to fully understand the scope of the customer's needs. One thing I truly appreciated: they're not pushy. They don't try to upsell or recommend unnecessary services - they focus on what's actually required. Value: Their pricing is competitive. I reached out to several air duct cleaning companies, and Bryan's estimate was right in line with the market. Local: This is subjective, but if you're in the Suwanee area, supporting a local business is definitely a plus. Quality: Bryan took the time to explain every step of the service: what he could and couldn't do, how the equipment works, what to expect, and specific considerations for our home. The communication was excellent throughout. At one point, he even showed me a filter full of mold that the previous owners had apparently installed to mask poor air quality from one of the registers - something I would have never discovered on my own. Most importantly: the final result speaks for itself. The air inside our home is noticeably cleaner - you can literally smell the difference. I'm advising to everyone to do this often (once a year, at least). Highly recommended.

AVOID!! Completely rude. Window for arrival was 9-10 am, get a call at 10 am that morning that they…read morewould be there sometime in the afternoon after I had scheduled my day around the service. Unprofessional and didn't care the inconvenience that had caused after I had taken off work to be present for them. My advice - stay away!

I got service the day after I called. Aaron knew what he was doing and worked quickly. Cannot…read morerecommend them highly enough.

Hired Aaron Miesell in December 2025 for a gas log installation. They claimed to be licensed and…read moretrained. He inserted a log that was too large for the fireplace. He tried to hide this mistake by sneaking parts of the gas log into his truck. When I compared it to the photo of what was ordered, and that parts were missing, he claimed that those parts were still in the truck, and brought them back into my house. He lit it, and it was like a blow tourch, he did not install a gas regulator valve, which is needed because I have a high-pressure gas meter from the gas company. He quoted this regulator, but forget to bring one. He tried to convince me to just use the gas valve to reduce the pressure, but I refused to accept shoddy work. He had to go to Home Depot to buy the part. This required him to redo the entire installation. Once completed, he told me not to turn on the fireplace for 48 hours so that the pipe dope would cure. I was looking at the manual and asked him about the remote. He did not know how to make it work, and claimed that it was broken. I also asked him why the pilot light sounded like a blow touch. He said that a different sized orifice is needed, and that he will need to come back and change it. He would do that when he replaces the remote. He scheduled a return visit in 3 days, and wanted to be paid in full before he left. I paid him over $5,000 in cash. He did not show up for the appointment. He rescheduled for the following Saturday. He did not show up for that appointment either. To this day, he has not replied to phone calls or text messages. To make matters worst, fearful of the blow-touch sound coming from the pilot light, I turned off the fireplace from the fireplace valve. The house quickly filled with the smell of gas. I turned off the gas from the gas valve that led to the regulator. I called his office and told the receptionist, who quickly declined to accept any responsibility that he would help me. I text him, and still no answer. I scheduled an emergency service with the local HVAC company. They arrived to find that the gas line was only hand tight coming from the regullator. The pipe threads were stripped, and there was an excessive amount of pipe dope in an attempt to seal a leak with it. He had to remove all of the gas pipe, and reinstall the gas logs as if it was a new installation. He also took extreme care to adjust the pilot light, which was labor intensive. He stated that the gas leak was severe enough that it could have blown up the house, as gas was hear hissing from the pipe, and was partly the reason why the fireplace was burning so irradically. I am contemplate legal action. This company was report to the local code enforcement agency to have their license revoked. This company could have killed my family, and they probably knew it. The company is owned by Aaron Miesell. He will probably change the name of the company once he gets sued for gross negligence, its is harder to change his name. Beware, he does not care.

Had Mike out to clean our 2 chimneys and free up a stuck damper. I thought he'd have to replace the…read moredamper but he found a better (less expensive!) solution! I hired Mike because of the great online reviews and was VERY glad I did. He will be coming back at a later date to replace a worn out chimney cap, and I know he will do an excellent job on that as well. Wish I'd known about Mike a long time ago...might have been able to enjoy our fireplace more!

BEST SERVICE EVER! I highly recommend you call Mike for any chimney or fireplace needs. I used a…read morewell known company for an inspection and they were very expensive and had a terrible attitude throughout. Then quoted me over 20K for the work!!! I was so bummed and it took me a while to try someone else. I found Mike through yelp and he was positive about my situation... old house, old fireplace, old chimney. He did not use scare tactics to get me to spend a fortune. He did a thorough inspection for me calmly explained what needed to be done and even better his quote was a THIRD of what the other company suggested. He did an excellent job and I'm in love with my gas burning fireplace :) Thank you, MIKE!

I can't tell you if they do a good job because I refused to hire them. While at first, I was…read moreimpressed by their prompt replies, that soon turned into way too many calls and texts. I don't need multiple calls and texts the same day. I will get back to you as soon as I can. It felt like spam/harassment/automation gone wrong.

arrived on time and were very quick! Great company. Our tech was very nice as well. Will use them…read moreagain!

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.