After TPG dropped the ball on getting us initiated in the system, they were able to recover with…read moregetting a M&G scheduled. This makes me feel a bit more at ease with going with them while we are away over the Thanksgiving Break. I will be updating this review based on the care we receive too ensure it's fair and relevant.

I can't tell you how much I love The Pet Gal! I always am worried about our cat when we leave…read more Nancy made me so comfortable the minute I met her. She goes out of her way to interact with Biscuit. She's very communicative. She's the only Pet Gal I've met but I am sure they are all just as wonderful!

I didn't actually use her services because my house was out of her range, but she kindly referred…read moreme to two different people and then followed up with me to make sure I got a pet sitter. It was all very last minute, but she was a superhero and saved the day for me!

We are so glad we found Ollie and crew! Her pack has been taking care of our pack for a few years…read morenow and they have become our extended family. Today Ileene came by just to hug our senior Lab who is slowly fading from this life into the next. I don't know what shows more about someone's true love for Dogs than that!

Ally's the best. Like others have said, 5 stars is not even close to enough. Ally took such great…read morecare of my furry son, Kramer, and I really miss her now that she moved to Austin. Kramer was always excited to see her...that made me happy to see. Ally kept Kramer in tip-top shape with long walks. Often she'd send me pictures/videos of Kramer in creek or playing with his buddies...brought a smile to my face. I should mention Ally took care of Kramer from when he was just a wee little boy to almost six years old. She helped me train him (although he obeys her more than me). Also, and this is super cool, Ally is a vet tech, so she was always quick to point-out when I needed to take Kramer to the vet. Okay Austin folk: y'all are some lucky SOB's to have Ally in your backyard!

Ally is fantastic. My GSD always has a blast with Ally and her dogs. I can tell because she passes…read moreout almost immediately when she gets home. Ally is quite knowledgeable about animals so it gives me peace of mind to know that if something comes up she will know how to deal with it and won't just go into panic mode. She'll also send updates and pictures if you're leaving your furry friend with her for a longer period of time. Highly recommend using Ally for daycare and boarding!!

I hired Pawfect Pet Sitter for the first time to take care of my dog and two cats over the July…read moreFourth weekend. The first few visits were fine; however, the young man who was assigned to take care of my pets "forgot" to come by my house the early evening on the Fourth of July; therefore, my pets were not fed, my dog did not receive her prescription medication and was not let out to go to the bathroom, and neither my dog or a cat received prescribed medication to help them deal with the fireworks that go off every year in our neighborhood. When I called the company that evening my call went straight to voicemail. I sent a text, which I was told are monitored, to indicate the gentleman had not come by my house. I received no response. After ensuring he enjoyed a fireworks show with friends and family, the gentleman decided to finally come by my house at midnight to tend to my pets. He acted immaturely and irresponsibly, and because of his choices and actions my pets were not well taken care of that night. The reason I know he came by at midnight, after he decided to go see fireworks, is because that is exactly what he wrote in the app the company uses to communicate with clients, which is timestamped. He made no apologies for his error in judgement. Come Monday I still did not receive a phone call or text from the company. On Tuesday I finally texted the company asking to speak to a manager. Amber called me and admitted she thought she knew why I was calling. I did not find that reassuring. I relayed all of the above to her and never once did she state the young gentleman should have done things differently. Instead she tried to tell me the times on the app are off. I had to let her know we have cameras around our house that show exactly when people enter and leave our home. We even alerted a neighbor to what had happened in case we needed to call upon them for help, and their cameras caught the gentleman coming at midnight. People in Arizona may have a better experience with this company, but I would not recommend them. Not in Austin, Texas; not in any state.

From the owner: Pawfect Pet Sitter, founded in Arizona in 2018, with 5 star ratings & reviews, has expanded into…read moreTexas. The same PAWfect care, delivering trusted, professional pet care for busy pet parents who won't settle for less. We're the only double certified pet sitting team in Round Rock & Georgetown, TX, with trained employees who show up with heart and professionalism every time, and we will never cancel on our clients, EVER. We care for dogs, cats, and all types of fur-babies, with a warm, consistent approach that brings peace of mind. Our sitters are local, dependable, and ready when you need us. Our calendar books fast, so we recommend reserving early to secure your preferred dates.

When I picked up my dogs from shady acres today I fully intended to give this place the worst…read morereview I could and never take my dogs back. At this point, what happened is no longer an issue. Because the owner went above and beyond to make things right and ensure things will be done differently in the future. I have no inhibitions about sending my fur babies to Shady Acres again! Thank you for being transparent and contrite! We will be back!

We just moved here and had a less than stellar experience with another doggie daycare…read more Amy did such a great job explaining how they work - the scheduling, assessments, training etc. and has been super patient with all my "nervous mom" insanity. My dog had some hesitation at first but is always happy to arrive there now. The place looks clean and the staff is very professional. The only thing I don't like is that they don't allow the dogs to play after they get a bath. I get it but I also figure she will be cleanER...but that's me and I know it probably creates problems with other people. Overall a super nice staff that seem to genuinely love the pups they work with! Not cheap - but as with most things, you get what you pay for.

I was really happy I found Erica and Cody. This was the first time we've left our pets with a…read moresitter. Erica did such a great job taking care of them. I loved the updates & you could tell they were having a great time in the photos she sent. She made the scheduling process super simple. I highly recommend Fur Your Pets!

I can't say enough good things about Fur Your Pets! I jump on a plane as often as I can to explore…read morethe world and have fun. Fur Your Pets takes the best care of my Boston Terrier! They pick her up from my house (on time) and always send me pictures of my pup enjoying her vacation. They take her for long walks, give her heavy petting, play with her and treat her like a queen. She always comes home in the best of moods. I'm limited on time due to work, so they pick up additional dog food and treat her like family. You can tell that they truly love animals and take the beat of care for them. I wouldn't call anyone else!

When our long-time sitter told us we were no longer in her service area, we had to find a new one…read moreand were referred to Wagg'nPurr by our vet. Wow! We thought the last sitter was good but these guys are even better. Beth is our sitter and our three cats just love her. She keeps us informed with texts and pics while we're away and always lets us know if there is anything that might need attention. We love the convenient web site which lets us put in our reservations well in advance, too. The prices are very competitive with other services we looked at. Unlike some other services, the initial consultation was free. We are happy travellers now, knowing that our kitten-kinder are in good hands while we are away!

We have two kitties and one doesn't do well away from home. We waited until just a couple of days…read morebefore our Christmas trip and tried to find an alternative to taking them to a boarding facility. We found you and we were so lucky that we did! You accommodated us at the last minute and sent over Susan for a visit. We immediately knew it was going to be a great fit because the anxious kitty didn't hide when she showed up! We can't be more thrilled with the level of service and care Susan gave us and our kitties! We now know we can head out on a trip and the fur-kids will be home in their own environment and taken care of!! Thanks again to Susan for taking care of Zephy and Zavi!! You are the very best!!!

Tribe Tails Petcare is absolutely wonderful with our two large-breed puppy pals--Megga, who is 2…read moreyears old, and Apollo, who is 7 months old. She provides daily drop-in visits and consistently does an amazing job! Our dogs thrive on human interaction, and she keeps them active, engaged, and entertained while sharing her attention beautifully between them. Megga and Apollo absolutely adore her, and it gives us such peace of mind knowing they are receiving so much love and attention while in her care. Her visit reports are phenomenal! I genuinely look forward to reading them and seeing the photo journals. Her detailed descriptions paint such a vivid picture that I can easily imagine their activities, personalities, and reactions throughout the visit. She also captures the sweetest moments in her photos! She is extremely observant and promptly reports any concerns or changes she notices. I highly recommend Tribe Tails Petcare--you and your pets will not be disappointed!

From the owner: At Tribe Tails, we believe every pet (Kin) deserves to feel seen and cherished. That’s why our…read more"Auntie" promise goes beyond just being on time. We get to know the little things, like their favorite scratch spot, and send you joyful updates from our adventures together. You can finally relax knowing your Kin is safe, loved, and in the hands of their second family. We're here for the pets and people of Pflugerville, Round Rock, Hutto, and Northeast Austin!