When you have bad luck with cars like I do, living close to a place like Caliber Collision is a…read morereal blessing. Even if you don't live close, choosing Caliber for your auto body repairs is a wise decision. For the past couple of decades, my vehicles have been magnets for people not paying attention, even a loose road reflector and a flood. I have experienced working with numerous body shops over the years. Since 2014, my vehicles have been rear-ended about a half dozen times while sitting still, sometimes at intersections and sometimes while parked with nobody inside. Back in June, a Doordash driver backed into the back of my wife's 2016 Jeep Cherokee with his Chevy Colorado truck, causing about $6k in damages to it. He took off. Knowing Caliber was nearby and my mom had used their services before and was quite pleased, I took it there. I was pleasantly surprised at how well Tammy kept me up to date with the repairs. In fact, Tammy kept us more informed with text updates than anyone else involved in the situation, including my own insurance company. Doordash was a useless nightmare to deal with, but that is another story... 6 weeks after getting the Jeep back, looking like new again, my son and I were rear-ended at a traffic jam by the Festival of Lights on opening night by a kid who had just gotten her license, had friends in the car with her and wasn't paying attention. Her car was small enough so that it not only damaged the rear bumper and lift gate but it then wedged itself underneath the Jeep destroying the exhaust system, causing about another $4k in damages. Although we requested the towing company take it straight to Caliber Collision, they refused and took it back to their shop, holding it hostage until my insurance company or the at fault party's insurance company paid their insane fees to release it. Again, another story.... The insurance companies dragged their heals and we wanted to get it done before the snow started falling, which is why we purchased a 4WD in the 1st place. We let Kelly at Caliber know what was going on, as she had also been in contact with us and she amazingly had our Jeep back to Caliber within an hour or so! They fronted the cost for insurance to take care of later. This was a weight lifted off my shoulders already! They had the repairs done fast and replaced the 5yo exhaust system, which can only be a plus. Tammy and Kelly, again kept us informed the entire time and it looks and drives like new again! Of all the repair shops I have dealt with over the decades, Caliber Collision is by far the most professional, reliable and dependable I have ever worked with. I have no doubt that I will need repairs again down the road and I have no doubt that we will not hesitate to return to Caliber Collision when that time comes.

Horrible experience will NEVER take a vehicle of mine there ever again!!! Vehicle has been there…read morefor 4 months they were suppose to fix it they took forever to get parts in then just kept pushing back the finish date so I called to figure it out so called them then they decided to tell us that they found another issue so they are goin to total it after 4 months of making payments on the vehicle and paying the insurance. It was one issue after the other they said reason they couldn't get parts fast because of insurance then we call insurance they have no clue what was going on they still thought it was getting fixed. Complete bullshit making us wait 4 months they should have totalled it out the first week it was there we wasted money on payments that we could have saved for a down payment on a different vehicle. We even had to take a loan out to get another vehicle because they left us without a vehicle for so long!!! NEVER AGAIN WILL WE USE CALIBER COLLISION!!!

I visited your office a few years ago ......I had just got off work and the way I was dressed and…read morethe truck I drove ...You treated me like I was a second class citizen. ...I will never take my Hotrod to you to be worked on.....So far it has won 32 trophys....No thanks to you....

When my wife's brand new car (2018 ford escape) was rear ended we drove it straight to Griffin…read moreAutomotive Design! We first used them on our 2012 fusion when it was in a accident they helped us deal with the insurance company to get us back on the road fast, so when this happened we had no doubt where to take the new car. When we picked up our escape it looked better then the day we picked it up from the dealer repaired and detailed inside and out. We tell everyone we know/and meet about our experience and the high quality of work we have had at there shop! Thank you for all you have done!! Chris

My mother, Dana Barton, had her truck fixed at what is now Caliber Collision Center not long ago…read more When we picked up her truck, it looked brand new! It was spotless and looked like it had never had an issue! The staff was very knowledgeable and friendly! I would highly recommend to all my friends and family. I'd trust Caliber Collision with any of my family's vehicles. I'm a customer for life with Caliber Collision!

Following the 2015 hail storm in Farmington, MO, my parents took their Toyota to Redfield the very…read morenext morning, and my dad was first in line when the doors opened. Redfield ordered and installed the wrong windshield, so that had to be redone. Another trip to Redfield. They had glue excess that was not removed. Another trip to Redfield. The Highlander ended up about number forty on the list, and Redfield said it would be a few weeks before they could get to it. A few weeks passed and Redfield then said to wait another few weeks. When my parents called back and Redfield apparently totally forgot to schedule them. My parents ended up waiting three months to get their car fixed, when they had been one of the first people to schedule repair. Redfield also promised to touch up the door jams, which they did not do. ____ My brother purchased a level II wash and wax from Redfield, which is supposed to include touch up and paint mix. No touch up was done. There is wax left all over the vehicle. And there is a new ding in the hood. For $95, they returned the highlander in worse shape than it was brought it to them. ____ My family tries to support local businesses, but Redfield has repeatedly proved itself unworthy of our business. I get the chaos of a hailstorm, but to muck up a $95 car wash this bad...what a waste of money. ___ UPDATE: Family had Redfield work on car again, and this time they were satisfied with results. Upping rating from 1 star to 2 stars.

Very helpful and professional people , very patient with all my questions, gave me an estimate and…read moretook the time to explain the repair process. If you are in need of body work or alterations I would recommend you stop by and talk with them.

They above and beyond for us . Great job on my '72 VW bus. Tough job and they got it done quickly,…read moreI highly recommend Kevin Ball Auto Body.

Simple bumper fix was under $100 and looks good. Happy with the service and the communication.read more

Exceptional service on my 2013 RAV4 repaired front end work great! Attention to details, very…read moreprompt work, friendly staff, done as promised with over the top attention to details. Picked it up MUCH cleaner than I left her! Highly recommend! Sharon T

We found this wonderful shop after a little accident that involved our truck and fifth wheel. They…read morewere amazing. Kept us informed and got the job done on both of our vehicles. They washed and checked everything before we left. Great customer service, good job5+ stars

My truck was majorly damaged in a huge hail storm. Don't let the name fool you, these folks are top…read morenotch. I mostly communicated with Kayla at the front desk and Dave the owner. I needed my truck for a trip and he promised it would be done by the deadline. He went above and beyond to keep that promise including putting it on a flat bed to be taken to the PDR guy to do over the weekend. They communicated with me every step of the way. I never once had to call them to find out what was going on. AND they rented me a loaner for way less than any rental company would. My truck is perfect and beautiful again. They did an amazing job. I highly recommend WTC.