When you have bad luck with cars like I do, living close to a place like Caliber Collision is a…read morereal blessing. Even if you don't live close, choosing Caliber for your auto body repairs is a wise decision. For the past couple of decades, my vehicles have been magnets for people not paying attention, even a loose road reflector and a flood. I have experienced working with numerous body shops over the years. Since 2014, my vehicles have been rear-ended about a half dozen times while sitting still, sometimes at intersections and sometimes while parked with nobody inside. Back in June, a Doordash driver backed into the back of my wife's 2016 Jeep Cherokee with his Chevy Colorado truck, causing about $6k in damages to it. He took off. Knowing Caliber was nearby and my mom had used their services before and was quite pleased, I took it there. I was pleasantly surprised at how well Tammy kept me up to date with the repairs. In fact, Tammy kept us more informed with text updates than anyone else involved in the situation, including my own insurance company. Doordash was a useless nightmare to deal with, but that is another story... 6 weeks after getting the Jeep back, looking like new again, my son and I were rear-ended at a traffic jam by the Festival of Lights on opening night by a kid who had just gotten her license, had friends in the car with her and wasn't paying attention. Her car was small enough so that it not only damaged the rear bumper and lift gate but it then wedged itself underneath the Jeep destroying the exhaust system, causing about another $4k in damages. Although we requested the towing company take it straight to Caliber Collision, they refused and took it back to their shop, holding it hostage until my insurance company or the at fault party's insurance company paid their insane fees to release it. Again, another story.... The insurance companies dragged their heals and we wanted to get it done before the snow started falling, which is why we purchased a 4WD in the 1st place. We let Kelly at Caliber know what was going on, as she had also been in contact with us and she amazingly had our Jeep back to Caliber within an hour or so! They fronted the cost for insurance to take care of later. This was a weight lifted off my shoulders already! They had the repairs done fast and replaced the 5yo exhaust system, which can only be a plus. Tammy and Kelly, again kept us informed the entire time and it looks and drives like new again! Of all the repair shops I have dealt with over the decades, Caliber Collision is by far the most professional, reliable and dependable I have ever worked with. I have no doubt that I will need repairs again down the road and I have no doubt that we will not hesitate to return to Caliber Collision when that time comes.

Horrible experience will NEVER take a vehicle of mine there ever again!!! Vehicle has been there…read morefor 4 months they were suppose to fix it they took forever to get parts in then just kept pushing back the finish date so I called to figure it out so called them then they decided to tell us that they found another issue so they are goin to total it after 4 months of making payments on the vehicle and paying the insurance. It was one issue after the other they said reason they couldn't get parts fast because of insurance then we call insurance they have no clue what was going on they still thought it was getting fixed. Complete bullshit making us wait 4 months they should have totalled it out the first week it was there we wasted money on payments that we could have saved for a down payment on a different vehicle. We even had to take a loan out to get another vehicle because they left us without a vehicle for so long!!! NEVER AGAIN WILL WE USE CALIBER COLLISION!!!

Very helpful and professional people , very patient with all my questions, gave me an estimate and…read moretook the time to explain the repair process. If you are in need of body work or alterations I would recommend you stop by and talk with them.

They above and beyond for us . Great job on my '72 VW bus. Tough job and they got it done quickly,…read moreI highly recommend Kevin Ball Auto Body.

Simple bumper fix was under $100 and looks good. Happy with the service and the communication.read more

Exceptional service on my 2013 RAV4 repaired front end work great! Attention to details, very…read moreprompt work, friendly staff, done as promised with over the top attention to details. Picked it up MUCH cleaner than I left her! Highly recommend! Sharon T

Issues 1-Bov vband…read moreflange oring missing 2-improper brass boost T wrapped in electrical tape and leaking during boost leak test 3-Bank1 wastegate diaphragm leaking and all bolts on both gates stripped 4- standard corrugated wire wrap used on o2s near hot exhaust causing it to fall off 5- incorrectly extended o2s with heat shrink ripped during crimping causing potential for cross short. 6-positive junction placed directly below charge pipe giving potential for fire if pipe blows off and grounds battery positive , no fuse at battery lug. 7- charge pipe clamp stripped , major boost leak at intercooler on passenger side and charge pipe at throttle body. 8- all charge pipes not clamped past bead on piping increasing chance for blowing off 9- bank2 turbo missing seal for compressor housing causing boost leak 10-hoses for catch can improperly trimmed and routed causing kinked hosing and possibly increased crank case pressure 11-oil sandwich plate leaking from fitting , suspect improper sealant used 12-fuse box mounted in fender well upside down with 0 attempt to prevent water intrusion , resulting in visible corrosion of fuses and contacts , fuse box will likely need replacement in future . 13-wiring touching wastegate tube on bank1 with inadequate heat shielding ( shielding starting to burn/ harden 14-multiple additional boost leaks at t taps for wastegates and bov.

Very unhappy with their services. They had our jeep for over 4 months after we were involved in an…read moreaccident. When they said our jeep was good and fixed, it wasn't. We picked our jeep up at the end of the day and when we drove it home it had a death wobble. They let us leave with tire PSI a different levels, with a difference of almost 20 psi in some tires. The horn didn't work and it drove terrible. We took it to 4 other places to have it checked and they all had a list of things still damaged and broken. Took it back to Holt for them to check it, and was told everything else was normal wear and tear which made it a battle with the insurance. But after meeting with an adjuster and going over everything still damaged, it was determined there was still a lot damaged from the accident. Some of the stuff Holt fixed, is still damaged and trying to get them to fix it has been a battle. I would not recommend Holt Performance