Just bought a car there a month ago brought it home the next day it started acting weird noticed…read morethere was bolts missing to something under the hood and the protector shield was completely busted up so now it's sitting in my yard waiting for them to come repo it

No help whatsoever. Paid for full warranty yet dealership won't do anything to help me and now I'm…read morestuck with a pos.

I will never shop at Carmart again I purchased 2 cars from them and paid for them. I also put…read moreseveral thousand in repairs on both as expected for vehicles are near the end of their time which is what they sell. They do not take care of their customers or value their business. Their sale tactics are very outdated and the prices for the down payments are offensive for the vehicles they offer that they nearly triple the value on.

I was asked to repair 2 speedometers for this business and per their request I agreed to give them…read morenet 30 days to pay. That was 60 days ago. They say once it goes to corporate it's out of their control. This is terrible business practice so beware. Tom - Bill's Speedometer Service

I purchased a Harley Davidson motorcycle this weekend from this dealership. I traveled 100 miles…read morefor this bike. I am completely satisfied with this purchase. I dealt with Coop and his staff were great to work with. I got the price I wanted and was in and out quickly. Coop was very straight forward and good communications. I recommend this dealership and I will be back in the future. Ron S

I've always been leery when it was time to buy a different car. You know, the greedy, oily used car…read moreguy depicted in movies, and worse in real life. The folks at Dave Mungenast Used Cars in Bonne Terre, MO, are GREAT to work with. My salesman, Gary was nice. Kind, patient, and treated me with all the respect I would expect. The Sales Manager Tim was funny and made sure our deal was being taken care of as expediently as possible. Bob the credit manager was so laid back and friendly. Plus it's easy to like a guy who listens to Elvis Presley all day, every day. Twenty four hours after closing our deal, I was back because the drivers side wiper broke. Bob got a repair guy on it quickly to see what had happened, and I was back on the road in five minutes. It just needed snapping back into place. If my mother or sister or friend needed a car, I would usher them to Mungenast in a split second. If YOU need a car, check them out. They won't disappoint you! It won't make your experience any better, but tell them Laura sent you!

My son purchased a vehicle from this company. The day he got it the clutch was slipping. We took it…read moreback in and was told if we bought the clutch they would install it. My son purchased the clutch which they put in. We picked the truck back up for the next day the motor messed up. After many calls and being told the owner will call us back which he never did. We went back down. They sent someone to pick up the truck. We called numerous times to see what was going on with it to keep getting the run around. After almost a month of them having the truck we were finally told that they don't work on motors and it needed to be taken elsewhere. It's now almost been another 2 months of calling and being told we'd recieve a call back to not hearing anything from them.

From the owner: We are a buy-here, pay-here used car dealership. We have something for most any budget. We will…read morework with you to get you in a reliable vehicle.

I bought a car and they promised me a key with fob that worked, but it wasn't specified in my…read morecontract that I needed it.. I went in there today after calling the finance manager, multiple times without a call back; and they can't help me. A working key with fob is $150 & $120 to program! My fault for trusting a verbal agreement and definitely kicking myself for that!

I purchased a mercedes through Carsmart Farmington (,vehicle wasn't in their inventory). I did…read moreeverything online, via text, and a few phone calls. I explained to them my schedule was very tight beings I worked two jobs, basically needed it to be sign and drive. I drove all the way to Jackson to pick up the suv only for them to have moved it to Farmington without telling me. They stated they did but I still have texts from that conversation and it's not there. I drove back to Farmington and had to complete the test drive and vehicle inspection after dark. I decided to purchase the vehicle I was told that I could not refinance it for 3 months or I would have early pay off fees, however when I called their credit union this was not true. I received a text later saying my title and extra keys were there. I.stopped by to get them and they stated there was no extra key, but they would have a key guy make one at my cost. I declined, Beings the car was already in the shop getting maintenance because it was over 3 years past due for its scheduled maintenance. When I told them this the salesperson argued that the oil had been changed, but with mercedes that isn't the only maintenance they require for longevity of the car. ,(this is more important to know about a car you are selling then how many ways to open the back hatch.) The car seems to be of quality. However the customer service and communication leave a lot to be desired .

I didn't buy a car . I was just looking .. checking out prices for my daughter ... I let the…read moresalesman know... even then he was so helpful , quick to answer my questions and show me other vehicles that met my criteria... now a days with the shortage of cars and trucks most salesman know they have you over a barrel and treat you that way. Not here their sales person was helpful and willing to negotiate to a point. When I'm in the market for a truck or suv this dealership will be my first stop in my search. Great group of people.

We thought we had found a good dealer only to be disappointed…read more We purchased a Buick Enclave in September 2021. After driving it and pulling it behind our motorhome, we decided to trade for a larger SUV which would be easier to tow. In April, I contacted the salesman we dealt with and explained the situation, and asked him about finding us a Suburban type vehicle with under 150,000 miles we could FLAT TOW behind our motorhome. He sent me photos of the 2014 Suburban we currently bought from them taking their word it would fit our needs for flat towing. We had the vehicle for 4 weeks when we attempted to attach it to our motorhome only to find out we could not tow it because it has a single-speed transfer case. This after spending over $700 for new tires and $500 for new tow brackets to attach to the motorhome. The DEALERSHIP KNEW it could not be towed. I contacted the dealership and spoke with a gentleman who researched for me and called back to inform me we could not tow it for the risk of ruining the transmission. We are not happy with that and started looking for a vehicle we could use. I once again contacted the salesman asking AGAIN for him to find us a vehicle we could flat tow behind our motorhome. He did nothing. I looked at the Auffenburg site and saw a 2013 Tahoe which would be perfect for our needs. It was more expensive and we would have been happy to trade for a different one realizing we would pay more for the new one. Imagine our surprise when we were quoted a bid on our vehicle of over $6,000 less than we paid 6 weeks ago!!! They also had the other vehicle way over retail value according to the current market. We would have given a difference of around $6000, but not $12,777. I would say RUN, do not even think about dealing with these people. We are seniors and they plainly took advantage of us. I also have confirmation of everything I have said, I have all written contact between the salesman and myself. I have removed the salesman's name to protect his family, even though he felt no need to defend our rights. This dealership is so dishonest I will continue to give bad reviews.

If i could give them 0 i would got a car from them had it less than 9 months they patched the motor…read moreup and after the 3rd time having it towed at my expense they came up with it needed a new motor ok under warranty NOT had to pay for the motor out of pocket they didn't charge me for putting it in but it took them 3 months to do so and they wanted their payments on time even tho i had no car to drive. Your payment due on FRIDAY's but they start calling you on MONDAY wanting to know when you can make a payment I'm like dang its not due until Friday and the smart ass girls in the office always wants to give you a hard time like the money is going in there pocket not to the company NEVER EVER will i buy a car from them

I most definitely DO NOT recommend this business!!! I only put one star because it wouldn't let me…read moreput zero. I leased a car through them, a 2013 Kia optima I drive it off the lot after they said (specifically the man named cody) it was ready to be sold and the day AFTER I was driving and the engine started knocking when I called them to ask about this issue they said they were "unaware" of this issue even tho as they said, they do a "mechanic check" before letting the cars off the lot So when I tried to have them come get it from where I was which was saint louis, they had it towed to the location and said I would get the money back for it as I had to pay out of pocket (but I did not even tho I had a voice recording proving they stated that) and then they told me they had to get it to the Kia dealership because only "they" could work on it then they bs'd me for weeks about it being in the shop or at the dealership and then they couldn't even keep their lies straight and told me it was stolen off the Kia dealership lot and couldn't be tracked (although there was a tracking chip in it) oh and then "suddenly" it was found a couple days afterwards and I had an all around horrible experience. I would literally recommend ANYWHERE else but this car dealership!

Great Dealership Slugger worked with us to find the car that we loved and to get us the best deal!!read more

Went to look for a vehicle all that was at the lot was vehicles with more than 100,000 mi on them…read moreand only trucks and suvs there wasn't anything appropriate to even consider!