1. Holmes Diesel Repair

0

Fluker, LA

Holmes Diesel Repair

1.0 (1 review)
Open • Open 24 hours

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Services - Holmes Diesel Repair

Commercial truck repair

Trailer repair

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1 year ago

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Empire Truck Sales

Empire Truck Sales

(9 reviews)

For decades we have done business from the standpoint of purchasing new trucks, trailers, repairs,…read moretowing, etc., with McComb Diesel. Time has proven them to be very good to our company. Their staff is great.

What started as a repair involving roughly $800 in parts ended up costing me over $10,000--broken…read moredown into two visits: $2,589 the first time (for work that was never properly completed), and $7,346.69 the second time. Despite my returning the truck immediately after the initial visit and clearly stating what needed to be done, the issue was not resolved correctly. At that time, I had a discussion with Service Manager Dale Coon and the Parts Manager regarding hard-wiring the truck. Despite this, the truck was not hard-wired as requested. After the second round of repairs, Dale admitted he wished they had hard-wired it from the beginning--confirming that decisions were made without a clear plan, and that the service department lacks proper direction or accountability. I am also frustrated by what seemed like an experimental approach--replacing parts such as wiring harnesses, SSAM, and ECP--without effectively restoring the truck to its original state. It felt like repairs were being guessed at, all at my expense. If you did not have a clear solution from the beginning, I should have been presented with options--not hit with thousands in charges for a problem that should have been resolved correctly the first time. As the oldest Western Star Dealer, I expected a level of professionalism and technical competence that was simply not delivered. The way my truck--and my money--were handled is unacceptable. I strongly urge you to review this situation and take accountability, both for the service outcome and the excessive costs charged. Hopefully this will help future customers.

Holmes Diesel Repair - truckrepair - Updated October 2026

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