Waited 30 minutes no waiter ever came by. There was only one waiter for 46 people. She never…read morestopped by. I went to go ask another waiter if I can order with him and he told me go sit down she will be there . She never came so I left after waiting for so long. Bad service. Not only that there was karaoke night ‍

Wow right off the back one of the cashiers (cashier female with glasses) started yelling her…read moregreeting lol seemed like she was annoyed because we were standing a few feet away from her ( gee wonder if maybe we were standing away because my husband was getting the tickets off his phone and didn't want to block anyone from being next !!!) then my husband was going to buy me and himself a Beetlejuice bucket and himself one too but then another employee (tall lady curly hair put in a pony tail)came and said they were going to take the bucket even though that cashier had already charged us for both!!! Crazy!!!! So now the computers don't work and we got charged for one bucket because the other employee just came and took the other bucket that was already promised to us. Pooooooor business management. We got a new cashier friendly and apologetic for the employees behavior...so we appreciate that. Our waitress inside was nice but only checked on us once .

Just to let you know, Inder and Satana at customer service 1-800-246-3627, have told me that gift…read morecards, even after been moved in to your account, cannot be used for anything in your $11 a month account. I just paid full price to see Deadpool. Maybe it was an opening day thing, but everyone seemed nice. I have no problems with the brick and mortar. Maybe they are upset at the 3rd party people, like I am. The ONLY problems I have ever had with this movie house have been 100% with the website, and now, from their customer service providers. I bought this subscription a couple of years ago and dropped it it after they did not give me discounts that they said they would.

Total disregard for safety of customers! They restrict exit after afternoons movies to back of…read moremall! Ask security for directions and he ushered me out the rear mall! So 25 minute walk later I'm in my truck out in front of mall! I wrote to city mayor of how people have to walk thru dark vacant areas for about about a mile in over 100 temperatures. I walked with an elderly couple that were older then me probably in there seventies! No warnings no one directing people how to return to vehicles without the dark vacant area walk. So I asked the mayor to close them for late afternoon movies if they can't assure everyone could safely return the way they entered to their vehicles! I'm from out of town! So I didn't know your level of stupidity! But the other couple was local. They didn't know either

This theater is closed and has been for awhile. The only show you might catch is if the homeless…read morethat gather here get into a fight.

so i went at like 8pm right, i got bracelets to get access to everythin. me and my friends go to do…read morelaser tag and these people are rude as hell in there so i was like whatever. Then we tried to go to the wall climbing. They tell me "oh sorry these are the last two people then we close it. But i just got these bracelet why would they sell them to me if they're about to close??? So i went to ask and they said the entertainment doesn't close till 11 so they went to ask and apparently they didnt tell us it was gonna close. You callin me a liar? Anyway so we just went to go bowling which was okay. I went to buy a water. $4.40 for a small water??? Dam okay i bought it because i was thirsty. so we play and it went well, finished at like 10:20 so we had time to play some games so we went back because we saw people in line so we went in line to do the zip line and he was at the rock climbing so we had to wait because apparently they only have one worker for everything... so we went to ask and he said "im gonna finish with these people on the rock and ill get yall on the zip line." So we wait and he comes to us and tells us "uh. Sorry were closing". Mind you its 10:45 so theres still 15 minutes until it closes. So were pissed because this whole trip at this place was buns and the workers were pretty rude. I don't recommend coming and we will NOT be back..

Had a great time with the kiddos! Other than a slight glitch with our bowling lane, it was a blast!…read moreIt was not crowded at all on a Wednesday night. We had no one in the lane next to us, which gave us extra elbow room. Our server did well. She could've been a tiny bit more attentive, but she wasn't too bad. We enjoyed our pizza and wings. The kids just loved it. They especially loved the arcade! All the games worked and there were a couple of attendants hanging around to help just in case. The entire facility was clean and well taken care of. Very impressed!