I used the delivery service & had my coupon that was actually accepted & activated & that was a…read morehuge plus! ALSO when it was delivered I saw this sweet note attached to kittylitter & it was the lil things that make a difference! :) & i actually called up & thanked the manager! Please keep up the good work! ThankYou!

Seems like every time I go there they have less & less canned dog food & treats... They steered me…read moreto buy Redford, their brand. It's never in stock anymore, shelves are empty.. now I have a new puppy, no canned puppy food either. Puppy treats are nowhere to be found in the store‼ This is a pet store isn't it... I ended up buying Merrick, a bit pricey but at least it's in stock.. I've got to make a change in pet stores, sad cause this is just 2 minutes down the road for me....

Stumbled on this when nearby. Brought K to look at Xmas gifts for our pets; forgot that they have…read moredogs for sale. Used to be, most pet stores had them. Lately there have been controversies, about sales in general and Petland in particular. I'm going to stay out of that; we have plenty of pets so didn't get one. But K loved playing with a puppy. And looking at the others. The rest of the store is a fairly small selection of supplies (I didn't see any food.) Toys, beds, collars, etc. A little pricey. Friendly, helpful, knowledgeable service. Clean and bright.

From the owner: Petland Gahanna works exclusively with USDA-licensed, best-in-class breeders who uphold the highest…read morestandards of animal care and ethical breeding practices. Every puppy is carefully chosen from breeders who meet rigorous certification standards. Upon arrival, each puppy is thoroughly examined by local licensed veterinarian and receives age-appropriate vaccinations and preventive care. Our expert team provides ongoing health monitoring, loving socialization, nutritious feeding, and early training to prepare your puppy for a smooth and happy transition into your home. Discover why families across Central Ohio choose Petland Gahanna as their trusted source for premium puppies and lifelong companionship.

The store doesn't have any of the actual dog food that I need to use for my dogs, but yet we seem…read moreto come here for everything else. It's an inconvenient location in downtown New Albany just a little bit above the roundabout. Lots of free parking easy to get to can park on either side of the store (front or back) Good selection of treats, dog toys, dog toys, dog, pastries, and dog cookies/pastries. Lots of leashes, feeding bowls, dog beds crates we've had a lot of good luck here the staff is always kind we offer to give your pet a treat They also have self washing stations two of them highly recommend this place Wish they carried pro plan or zignature small bites. If they did, it would be my go to place.

I can't believe I am the first to review this wonderful pet store. We ran in to pick up dog treats…read morebecause we had dinner reservations a few doors down. The staff was so welcoming and helpful. They had three different aisles full of every kind of dog delicacy you can imagine. It was like Disneyland for pets! We ended up doing the mix and match dog biscuits with all kinds of different flavors. This store is so well stocked and has many things I have not seen at other pet stores. Bonuses included meeting a sweet goldendoodle and fun dance music playing in the background.

The staff seemed to be friendly, one approached me to ask if I needed help with anything. They had…read morea beautiful example tank setup for both salt and fresh water with accurate information. The only downsides were lots of items were either out of stock or low in stock. Other than that, good location!

My dog was supposed to get groomed here but her groomer canceled on her twice in a row. And then…read morethe next available appointment wasn't until a month later. I took my dog there and when I got there, they said that her hair was in too bad shape and turned her down. Her hair was in bad shape because the groomer canceled on her. I will not be taking either one of my dogs here again and I advise you guys don't either.

I am not a huge fan of PetSmart in general. It has nothing to do really with the store itself…read more.. It just doesn't have the kind of food. We usually feed the dogs and I'm pretty good on dog. This place covers most of the animals that one would have at home cat dog, fish, rodent birds... and even sells birds fish and has an adoption center for mainly cats sometimes a puppy They also have grooming in a veterinarian, it appears that they have daycare and dog training-- though I've never really used any of that. Checking out here difficult it always seems slow and there's always a line. I find that frustrating so I tend to avoid coming here due to that fact alone. Otherwise, it has a lot of things to select from. I guess I'm just not an segment market.

Do not rely on workers for any help at all. Intermediate social skills should be a requirement…read morewhen working in retail. Not much to help at that age though, lost cause.

I have taken my Pomeranian here for 6 months for grooming. He had scattered matting so I was…read moreadvised to get him several mini spaw treatments with dematting each time until hes fully dematted then a full groom and cut. We waited for 6 long months for this full groom and cut to happen which was $90+ my family was mortified when he came home. The groomer tending to his dematting sessions was really nice & patient however, I made sure if she is really good with cuts. I went back to the store to discuss the end result with the manager Brie, she says she'll see what she can do. 2 weeks came by never heard back. So I followed up. She says the owner doesn't do refunds or the option was to get another cut from a different store! Unbelievably disappointing and will never ever come back here.

Self grooming area is great. $15 to not clog up your shower drains at home have all the things you…read moreneed at hand. Aprons are provided to keep your clothes dry. There is a large washing area that accommodates dogs of all sizes. Shampoo built into hose so just change the lever to clean or rinse. There was also a scrubbing brush to clean with and a regular brush to brush out. Hanging up there were a few different scented sprays to finish up with. We went with the grapefruit one. One of their vacuums is down so it wasn't in there but a staff member was able to snag it from the other bathing area so we could get him blown out. There are also a few towels provided and a small dog and large dog collar that you can attach to the wall so your pup isn't all over the place. Would come back again to use this self serve option. The groomers are just okay. Last time we picked up our pup he still had lots of hair flying around and his hind area was unevenly trimmed. Not to mention it took longer than expected which would have been fine if they didn't send me a text saying to head back that my dog was almost done. I came back and still waited 40+ minutes before he came out. I had to ask someone what was going on. Also looked like the tips of his nails were just filed but not actually clipped

Todd the owner is extremely knowledgeable about the care of marine organisms, which ones are…read moreappropriate for your situation ( tank size, budget, appropriate fish and invertebrates) so you don't purchase something that can harm other tank inhabitants. No one in the business is as conscientious as Todd. He will not sell anything unless it is appropriate for your tank. You really don't need to go anywhere else, and Todd and his crew will not steer you wrong.

Reef systems has a great selection and knowledgeable staff. If you're looking for reef livestock,…read morehardware, or advice... this is the best place I've found in central Ohio.

I've been looking for a place to help with obedience training for my 2 year old French Bulldog. I…read morelooked at a number of places but they didn't make the cut. Many were dirty, smelly, or harsh. Zoom Room Dog Training was the opposite. It is clean and spacious facility and the staff warm, kind, and professional. My first orientation meet and greet sold me. She took so much time getting to know me and my boy Bailey. I could tell they would love him like I do. I signed up for 10 sessions. We've participated in two of our group sessions. Bailey has had fun learning. While it is too early to determine how successful the training will be, I'm encouraged by their methods and the faculty. Check back for my final review.

I don't know where we'd be without Zoom Room New Albany! Both my dog Massimo and I have learned so…read moremuch- and had so much fun- since we started agility and tricks classes a year ago. He is thriving and I am so incredibly grateful for Lisa and team.

I wont be back. All past visits were great. This time the girl that was there to help us was rude…read moreand condescending. We left without buying the $100 we usually spend when there.

Great aquarium and fish store. David is always a great help and all employees are very knowledgeableread more