I went to this dentist years ago when there was a male dentist and had a bad experience so I…read morestopped going. I slacked on my dental care and needed to get back in a regular routine and saw that dentist was no longer there, so I thought I would try it again. Every single person I have interacted with from the front desk staff, to the hygienist, to the checkout folks and Dr. A have all been super kind and so easy to deal with. I have a very strong dislike of the dentist in general and they make it very easy to get things done without worry and with a lot less pain than I have had in the past. Kudos to the whole staff.

I wanted to give Maddison, the hygienist at East Texas Dental in Tyler Texas a five-star rating!…read moreShe did the xrays, she is one of the most genuine persons I've ever met. Very sweet, in the short time I was with her, it was apparent she truly cares about people, client or not. (God takes care of his people) God bless!!

Very good experience. Friendly, explained the diagnotice, completed the procedure without causing…read morediscomfort, and for a cost that seemed quite reasonable. On the downside it was 7 weeks between the diagnotice and the procedure.

Their availability is really bad and they're hard to work with if you run into issues. If you have…read morea personal emergency they won't help you to where you can go back in for another sooner date instead they will throw you to where you will have to wait another six months. I have been going there for two years and they don't treat me like family instead they treated me like a number nothing more. I requested to speak to Jones regarding the issue but he never returned my call.

I have two adult sons with mental retardation, and Dr Boozer was recommended as a good dentist that…read moredoes sedation. HE IS A GREAT DENTIST! Has fantastic bedside manner and my guys really liked him. However, their first visit was really rushed. It is impossible to clean, examine or do bite wing X-rays in my sons without sedation. However sedation was not scheduled at this time. So the hygienists tried to clean as best they could and Dr Boozer looked in their mouth briefly and said he didn't see anything bad. Well then they were basically escorting us out and I asked "what about a panoram?" The tech answered "you can't see cavities with a pano." To which I replied "it's better than nothing!" So they did a pano and Dr Boozer came in to look at it and said "uh oh... that's bad." My son had a HUGE abscess in his gum above a molar. We were scheduled for sedation treatment and left. Had I not asked for the pano, my son could have had some serious medical issues from the abscess and infection. He had not complained about pain, as he's practically immune to pain due to his disability. The sedation procedure was at an outpatient facility and we waited for two hours before they took us back, no food or water of course. Then another hour on the gurney before they took him back. His anxiety level was MAXED OUT! So I decided to look for a different dentist. I made my other sons appointment at Smith Dental and everything was thorough, not rushed, and all in office. The anesthesiologists came TO the office and all was finished very quickly. Very little anxiety and thorough checkup and cleaning under sedation. Now I'm not saying Boozer is bad place.... but they need to stop rushing through it, consult more with the patients parent or guardian during or after exams, and maybe SUGGEST a pano rather than arguing with a guardian about it! That pano could save a life.

After having heard so many good things & having met Dr. Boozer when he visited the elementary…read moreschool where I taught years ago, I was happy to pay the extra money to take my three-year-old for her very first dental visit at his office. Unfortunately, the visit was not at all what I had hoped. The girl who called us back did not even speak to my three-year-old (who admittedly was hesitant) when she greeted us, and acted annoyed/lost when she did not immediately hop on the scale for her. This first contact would have been the time for her to engage her/offer a little prize or encouragement, etc. but instead she just seemed unsure of how to approach her. When she asked her to sit in the seat (which is a bit intimidating with all of the equipment and bright lights) she basically just pointed at it and told her to get in, rather than making it a game, explaining the equipment, or doing any number of other things that would have put a three-year-old's mind at ease. My LO was a bit resistant, but did not scream, throw a tantrum, or anything of the sort. Yet, the worker seemed completely lost as to how to deal with her. The actual dentist (not Dr. Boozer) was nicer (at least smiled & tried to convince her) but other than offering a new toothbrush, did not seem to have any other techniques for encouraging three-year-olds either. I had been told that Dr. Boozer's office had a lot of techniques for putting children at ease, but aside from the small television on the ceiling and some games in the waiting area, I did not observe anything that really helped the visit to go smoothly. As an elementary school teacher, I know the importance of engaging children, being friendly with them, and using fun/games/rewards to encourage them to do new or scary things. I thought that this office understood these things as well, but I was very much mistaken. Of course, dealing with a three-year-old is always a huge challenge, but I definitely think they could have done more to make it go smoothly. Update: I have added one star because I called the office manager, and she was very apologetic and seemed to genuinely care. Hoping I just caught them on a bad day, & maybe they will come up with some sort of a "game plan" for giving a little extra TLC on first time visits so that others have a better experience.

They charged me $150 and did not do any work. I would not take a stray dog to this dentistry group…read more I will not recommend to any friend or foe ever!

From the owner: At Texas Sedation Dental & Implant Center, we are firm believers that everyone, regardless of their…read morecircumstances, deserves access to high-quality dental care. Our skilled team has experience in a wide range of procedures, including dentures, crowns, bridges, implants, and anything else required to keep your smile healthy and beautiful. The most important thing to us is our patients. Because of this, we provide the best service in the Longview and Tyler, Texas area. You can rest easy knowing that when you work with us, we’ll not only fulfill all of your expectations but also offer specialized care that is catered to the requirements of each individual. In order to minimize any discomfort or risks during treatment, our knowledgeable staff also ensures that all treatments are carried out with the utmost safety and accuracy.

Quality of service was great. Wish a lot more was covered by insurance, but I would revisit.read more

As a dentist myself who no longer practices full-time, I trust Dr. Grace and his team with myself…read moreand my family. He is up to speed on the latest dental techniques and has excellent chairside presence. Dr. Grace doesn't want to steal your wallet. He wants what is best for your oral hygiene. Today, I had a filling done and it was seamless. His anesthetic (dental shot) delivery was painless. Go see this guy and discover that there are still good, honest dentists out there.

One final thought. . …read more I continue to sit here with tooth pain. Even the Air Force dentists take better care of their own than KayCare. Here's the story. I showed up to a 3 p.m. appointment at about 2:45 p.m. for several procedures. The receptionist said I was an hour late. I said that I was not late; I was early. She said that their system showed my appointment to be at 2 p.m. I showed her the appointment card given me by them on my last visit that showed 3 p.m. She continued to insist that I was late. She told the dentist I was late. I continued to inform th dentist that I was not late and that my appointment card showed 3 p.m. The dentist continued to say I was late and that they would not be able to fully take care of me that day since, as she asserted, I was late. Most businesses who make such errors strive to make things right for the patient or customer. Not her. She continued to say that since I was late, she could not get all the necessary procedures done. It's as if she was not hearing my concern and really didn't care. I live more than an hour from their offices and had to sacrifice other important tasks to get to KayCare on time only to be told I was late when I WAS NOT LATE!! KayCare is the closest dentist that takes my dental insurance. I do not recommend any business who does not put the customer, let alone patient, first and foremost. In this case, I think the dentist puts other aspects of her business ahead of her patients. This is unacceptable.

Okay...SO...Had my first visit here recently and it was a great experience. The Dentist was so kind…read moreand gentle and pulled my tooth quickly with no discomfort. The dental hygienist was also so friendly and sweet and I enjoyed chatting with her. Literally the ONLY complaint I have is that the two girls at the front desk were NOT friendly in the slightest and it was strange given the rest of my experience. They nary cracked a smile. They also called my prescription into the wrong pharmacy even though I got back out of my car and went BACK inside to DOUBLE CHECK they had the right pharmacy. They blandly replied that they "did" (with glazed eyes)...but NOPE! I almost missed getting my pain relief prescription for the pulled tooth, because, by the time I figured out where it was at (completely across town from the one I gave them) the pharmacy was literally pulling their blinds down as I drove up to close. So... DENTIST: AMAZING A+++ 100% will go back. Receptionists: BLAHHHHH! Get someone who knows how to be friendly and MAYBE even smile once or twice so as to put people at ease since no one LIKES going to the dentist and you're the first thing we see.

These are some of the most incompetent workers I've ever encountered. From scheduling appointments…read moreto payments. They don't schedule your next appointment with enough time to do the exam before cleaning. So then you have to reschedule a week out. Then they let you leave without paying and call you the next day saying you have a balance due. They need to get their office together.

Four of my six implants fell out on their own. My body rejected bone graft material used. When I…read moretold the dentist, he said it must have been chicken or something else. I was charged for bone removal, but told it was better not to remove sharp places, but to " let my body absorb them". Hard to get follow up appointments after they have been paid. Worst dentist ever.

Horrible experience here. I will say, the dentist himself (Dr. Luke) is very nice and polite, no…read moreproblems with him at all. Unfortunately the office staff is another story entirely. I have an unused $250 credit on my account and I have been trying for the last 3 days to get someone to call me back to get this credited back and they will not. Each time they've said someone will call me back and they haven't. Im starting to think that one of the office staff has stolen it. If I dont hear from someone soon I will be calling the police to report a theft. It is pretty bad that it has to get to this point with them, but that should tell you all you need to know about this place. Hopefully Dr. Luke can find another office to work at because this place is atrocious. My recommendation is to stay as far away from this place as possible.

The front desk staff was rude, hygienist was rough! Not to mention they didn't give me a toothbrush…read moreor toothpaste which most dental offices do! Maybe they are struggling and can't afford it! I don't trust them! I won't be back. Very disappointing! Once the dentist came in the hygienist left abruptly. Very weird business! Needs work on the way the treat patients! They won't answer the phone! Only positive was the dentist was nice!

I recently visited Dr. Chip Swinney for an oral appliance for snoring. I was very pleased at how…read morecaring he was and how well he explained the procedure. He took a lot of time with me and is very pleasant and personable. You don't often find doctors like this today. I highly recommend Dr. "Chip".

I was brought to the Swinney by my decade-long earlier dentist who was retiring and sold his…read morebusiness and patients to the Swinney. The following was the incidence pissed me off. a few years ago, I was left waiting on a dental bed for more than an hour on a Friday afternoon until I went out and found out that I was forgotten. I was then asked to schedule another appointment. But I insisted to do what I was scheduled for on the same to avoid another trip. After that experience, I found a much better dentist and much closer to my house, Hollytree Dental. I've been happy with Dr. Paul ever after. After reviewing some earlier reviews, they reminded me other issues: 1. The dentist is bottom-line driven instead of care-driven. at the end of each year, they would repeatedly spam you with emails and texts to ask you visit them and exhaust your insurance to the maximum regardless of your real dental needs. 2. Once you schedule an appointment with them, 2 weeks before the appointment, they would spam you with emails/texts repeatedly and annoyingly reminding your appointment. I told the front desk please just remind me once a week ahead. She agreed but was still doing the same. So the only choice I had was to leave for good!

I have had 4 of my family members get braces at Wilkinson Ortho. Always great service and friendly…read morepeople. Highly recommend. Would go anywhere else.

My son had Invisalign braces and had a great experience. The staff is very friendly and do a great…read morejob!