Had our slide out seal replaced and bearings repacked. They did a great job! No issues so far! The…read morebearings on our rig are special 10K pound axles with special seals. No problem for them!

Absolutely wonderful service here. They've earned a customer for life. About a month ago, I stopped…read morein for some used items advertised on Craigslist. After looking through their extensive supply of used items, I purchased a stove, microwave, some weatherstripping, and some sealer. Today I went back in for some caulking material and to browse their used parts inventory. Ed, the professional and helpful salesperson, came out to greet me personally. He looked at me and asked my last name. I told him, and he said, "you forgot an item here last time." They held a $6 weatherstrip for me behind the counter for a month in a box labeled with my name on it that I had forgotten during my previous visit. He even went as far as to try to look me up in the phone book. Thank you, Ed, and the staff at Modern RV for your honesty and integrity. You've earned a loyal customer for life.

Dont pay the $600.00. They wont fix it and give you every excuse. And if your full time, they want…read moreyou to leave it there till they have time to repair it. The $600.00 is money you pay theat they will use to replace anything broken or that doent work. I had to replace the toilet, repair the water heater, rewire the fireplace, caulk the roof, and replace the plastic trim that covers the screws all the way around a 36' trailer. Found out from a repair guy that they are a bunch of lieers and crooks there. I will never go back to buy an rv there. They used to be a good place when the dad ran it, but now they suck!

I have been searching for a new front cap for a 2006 class C that has cracked. And was not able to…read moreget good help other than 'we can't get that' from numerous other service departments. Angie was unable to find one for me but she was the first to also provide me an original part number and searched AND responded promptly when she learned something. Communication was great. Thank you Angie.

Tyler came out to address an electrical issue on our 5th wheel no one could figure out. After a…read moreshort time, he found the problem and done at a reasonable cost. Very friendly, VERY professional. Tyler knows what he is doing! You cannot go wrong here. CALL THE RV DOCTOR!!! You won't be sorry.

Tyler and Beth are amazing! They work with warranties which is unheard of for onsite repairs. I am…read morea full time camper so taking it to a shop would be an huge undertaking. I also paid it forward with a 7yr extended warranty. I am impressed with how he came to address my furnace issue multiple times until it was resolved. He really stands behind his work! He also fixed my kitchen faucet that was leaking. While he was addressing that he put a water filter on the main in-line for my rig. My shower pressure increased immediately. Good bye build up, hello clean water from the tap. Highly recommend you Call the RV Dr for your RV ailments! Happy Campers all around!

I purchased a used plow and install from Newcomer Plow and Hitch in September 2024 and was…read moreimpressed with every aspect of service. We fairly negotiated the price and I received prompt email communication directly from the owner. His hardworking team provided incredible craftsmanship from the technicians to front desk service. The company exceeded ALL deadlines. It's great to deal with a company that exceeds every expectation. Thank you Newcomer Plow and Hitch!

My first review of 4 stars was based on the fact that I was accustomed to using the previous owner…read more Since then I have done business with these guys 3 or 4 times. The service and pricing have been excellent! I have now changed my opinion to 5+ stars. Great place to have your snow plow needs satisfied.

No high pressure sales or hidden fees. On our first trip found a leak from tankless hot water…read moreheater. Called Nikki in service left a detailed message at 9am. Nikki called us back about an hour later with all warranty info and options for repairs and had made the claim for warranty repairs. We chose to take the trailer back to Blue Star for repairs. Before we arrived back home from dropping the trailer off we had an email problem found part ordered. Very prompt service and delivered as promised. Would purchase from Blue Star again and will definitely use them for service. Almost forgot Brandon our sales rep was awesome. Claudia and Tim Harfoot

This company is a top notch RV dealer! They go out of their way to make sure you have the best…read morebuying experience and truly back what they sell! We have purchased multiple units from various RV dealers in the past and have never had an experience as great as this one! We would highly recommend looking here first for whatever type of unit you are looking for!! Thank you to the Blue Star family for everything!

Absolutely the best and customer service top notch. Had a full Blue Ox system installed on new…read morevehicle. Even made corrections to the RV.

I walked into the store looking to buy a hitch for my new 2020 Palisade. Nobody came to help me. I…read moreinquired about hitches and they assumed they new what I wanted. They didn't ask any questions or offer options. When I asked about the stealth hitches (since they are a dealer) they assumed it was out of my price range. During this time of COVID I was wearing my mask. They were not nor did they offer to put one on. Very poor service. I will not recommend them.

Perfect in all ways .Sent an extra part at no cost to me. The only place to shop for used Corvette…read moreparts Thanks Jonas for all your help.

steve helped me out a great dea las usual! great place to buy your used parts! ty! bill smith auto…read moreparts!

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.