My medically complex children were turned away due to the fact that they cannot receive vaccines…read moreand are legally exempt. Legally being the key word there, but PTS believes it has the right to refuse service and discriminate against the disabled youth who require these therapeutic supports to survive, which is interesting, as I imagine that is largely their exact demographic. If your children are medically fragile, please understand PTS makes it abundantly clear that they do not want your business. To their credit, the utter contempt and disgust comes across clearly over the phone via Karen, something I must say, most places are far less forthcoming with. Since there are a great many of us in this boat, it felt important to let other parents know not to waste their time. Additionally, in case any clients care about informed consent or medical freedom, they too may wish to support a company focused on improving outcomes for children, as opposed to violently shoving unfounded personal opinions onto others, without so much as a single question asked. At the end of the day, I am relieved I did not enter a working relationship and entrust my children's care to this company, very much a bullet dodged.

I really love this place. I love all of their therapists. They have been so wonderful with my…read moreautistic nonverbal 5-year-old grandson, but I also want to give a big huge shout out to Ms. Karen. She has been my Superwoman. She helped get my grandson his tablet. She was able to get me a loaner helmet. I've been struggling to get the insurance to pay for a helmet. She actually just got him a new helmet ordered and we got it within a few days. Thank you so much Miss Karen. Would recommend this place to anyone and everyone

Wonderful place, the staff is kind and professional. The kids have fun while they learn.read more

I have known Dr Bou for over 27 years . He is an incredibly knowledgeable, professional and kind,…read morecaring doctor and human being.

Can't say enough about the care I got. They are so nice and Dr. Micah knows his stuff…read more I have recommended him to others and they have gone to him and they had glowing reports also. If ever I had the need to have chiropractic care, I would not hesitate to go again. Nan F.

Just completed my on-site tour with Norma. She was very knowledgeable and informative. Her…read moreenthusiasm really help us in our decision-making. Also looking forward to the Reef learning program.

This place is an absolute nightmare. The staff barely know how to work the computers and system and…read moreare constantly getting medications wrong. People detoxing from alcohol or benzos are having seizures left and right because the doctors and nurses are getting meds wrong. My friend who just left was sent home with a mislabeled bottle of her medication filled with ibuprofen instead of the vistaril (which was also wrong) that was on the label. Treatment assistants are ill-equipped to handle most conflicts and staff are constantly lying to the clients. For example, I agreed with my case manager to discharge from treatment on the 20th, but they told me on the morning of the 20th that my stay is being extended to the 21st because 'too many people are discharging on the 21st for us to handle so that might be why you were pushed back.' Try to find the logic in that statement. Doctors will actively avoid you if you need something and are trying to find them; I asked one to see her, she said maybe, and I knocked on her door twice. She then opened the door with her work bag in hand trying to get away from me. I politely reminded her that I needed to talk to her, then she sighed and sat me down. Case managers here will tell you that they need to talk to you, then proceed to refuse to talk to you. It's poorly run by higher-ups, they cut costs in every way possible. They claim to do PHP and IOP services but those were cut and they have not taken it off the website, which I am assuming is because they want to draw people in. If you're looking for 90-day treatment because they advertise it on their website, then I hate to break it to you, but they DO NOT do that anymore. The whole 'executive-chef prepared meals' thing is a lie, 90% of their food is cheap shit that comes in boxes and bags. They don't really do outdoor activities, like they advertise. They don't do excursions. The whole twelve-step walking path thing that they say they have is gone. The gym is under-equipped and you'd be lucky to find two dumbbells of the same weight. If you came here years ago and loved the amenities, they're probably all gone. The beds are comfortable, at least. However, if you use a towel to shower and hang it up, cleaning staff will take and not replace it. One time I had to dry myself off with my own clothes because they didn't replace the towels and I was on my fourth day without a shower (not by choice, mind you). The treatment assistant was bewildered that I would do such a thing, but I had no other option. They lock you out of your rooms from 8:30 to 4:30 and will not let you back in for ANY reason. If you need to grab something important or lay down because you're feeling off, tough shit. They even took the couches out of the lounge in the schoolhouse building because people occasionally used them to sleep. They took the piano out of the music room for unknown reasons, and just removed the drum kit for, again, unknown reasons. There was a client here groping women and it took the complaints of about 10 clients, and eventually a fistfight, for them to kick him out. Many of the group leaders are not qualified; some are condescending and some spit the same platitudes at you every day. A 'therapist' that actually only has a counseling certificate forged records that the saw one of my friends for three therapy sessions when they had actually never even met. Some 'doctors' do not even have the certifications to call them that but they still call them doctors. Knowing what I know now, I would only come here if I had nowhere else to go. If you can find another treatment facility that takes your insurance, I'd advise you go there instead.

I spent 48 days at River Oaks and I am forever grateful for the doctors and staff! They have…read morechanged my life in a way that I never thought possible. I feel like ME again.. I feel ALIVE again!! My therapist, Marlene, Dr. Camile Santarpio and psychiatrist Laylani went above and beyond! They gave me the life that I always dreamed of!! The therapists leading the groups by Olivia, Rob, Karah, Andrea, Bethany, and Shannon were so powerful and safe spaces.. and that helped me work through so much of my trauma. They also renewed my faith in doctors, one that had been killed by so many doctors in my past 22 years of chronic illness and chronic pain. The support staff, Laurel, Zella, Terry, Danielle, Taneisha, Haleigh, Tarjei and Thomas, always went above and beyond their call of duty to do whatever they could to help.. and I'm so grateful for them! Originally I was only going to stay for detox and I kept prolonging my stay because I could see and feel the difference it was making within me. I will forever speak their praises!! Currently 69 days sober and a lifetime to go!! p.s. so grateful for the housekeepers, Rosie and Milagros for being like my aunties throughout my stay. Also the cafeteria staff, Kiara and Karla for being amazing and taking care of dietary restrictions due to my ileostomy. They're amazing!! The campus is also in a beautiful location where you can enjoy the beautiful outdoors! I miss it everyday!

Dr. Pilet and his top-notch staff are the best in the business. Excellent facility with the newest…read moreprograms on the market. They do classes in Domestic Violence, Substance Abuse, Stress Management, Anger Management, Parenting, etc. As someone with over 30 years in the business, I am very pleasantly surprised at the personal touch and availability of the staff. This place is making a very positive difference in Tampa!

Dr. Louis Rivera Garcia. Is an amazing primary care…read moreprovider. The office staff is very friendly and helpful.