They scheduled me for an appointment since Feb 2025 for Jan 19 @ 3:00 PM, then got a lot of text…read morereminders, and a call on the same day to fill out a form before coming in. Then when i got there, the office was closed! And they NEVER answer the phone! the next day after redialing a million times, someone told me sorry, the office was closed due to the holiday! and the system must have missed my appointment! and that she doesn't know who called!

My experience as a member has always been good. I've been able to get same day apts and the staff…read morehas been nice and helpful. Because there are so many providers in this office, there's always an option for another opinion. My providers have always given me Great care, and the office is in a convenient location right off the highway!

I rarely complain, but this has been my worst experience with a doctor's office by far. Please go…read moreto any other doctor to spare yourself this terrible experience and the time and money you'll lose here. Other doctors I've told have been appalled by TriHealth's practices. (*Everything TriHealth said in their reply is completely untrue--I explain below) They made so many mistakes in both their admin and their medical care in just 3 visits (should have just been 1) that cost me lots of money and time, I became sick, and I believe they violated HIPAA and APA ethics, and they've refused to rectify any of it. I came in just because I needed a primary doctor to write a referral (deviated septum). Very simple. The doctor said that part of his intake process is doing some blood tests (I had no issues that needed a blood test). I followed the instructions and got the blood tests, only to later get a bill for around $2000 because I found out no insurance (except some executive ones) ever covers most of these tests for a totally healthy 29-year-old because they are deemed completely medically unnecessary. All major guidelines that health plans reference recommend no routine blood work at all for a healthy 29-year-old of normal weight, except an optional lipid panel. It's like telling a healthy person with no accident or problem it's necessary to get an x-ray of their entire body just to see if any bones happen to be broken. Of course insurance will deny it. And they never told me these tests were optional, that no major insurance covers them (they had my insurance on file), or that it could be so expensive, going against AMA ethics, which say physicians should alert patients of likely financial burdens for non-urgent care. If you come here, expect for them to prescribe things you do not need without telling you insurance says in their policies they cannot cover them, leaving you with massive bills for things you didn't need. They also failed to communicate on a number of other things. I showed up for the blood tests the first time, only to find out I needed to fast for these tests. The doctor and office never mentioned this, and it wasn't in any of the paperwork. So I had to come back another day after all that time waiting. They scheduled a follow-up appointment to discuss the blood test results, and when I got there, they started looking for the results in their system, only to find out they hadn't received them yet, so I had to schedule another appointment after this wasted one because they failed to check. And they billed both of these appointments to insurance. On top of that, insurance said TriHealth didn't submit medical records for that 3rd appointment, so coverage was denied, and I had to contact them to submit them. I also got very sick because of medicine they prescribed for something small that didn't help and that other doctors later said didn't make sense to prescribe for my situation and that it was a bad decision. And the referral (the only reason I came) didn't even work because TriHealth didn't submit it the correct way. I asked them to redo it, and it was still wrong, so I gave up and went to another doctor. The person they put me in touch with, Huda (COO of TriHealth) has not solved any of these problems or taken any accountability. Instead, when I kindly asked for her to send me what ICD-10 codes and the claim they sent to insurance, which they are legally required to do under HIPAA, she refused to and then terminated me from TriHealth! I asked for my legal right, and she terminated me. Another time, she had ignored my email for an entire week, so I called the number in her work signature. She then got upset with me for calling her personal number, even after I told her it's the number in her work signature. No apology for ignoring my email; just blaming me for calling her on the number she gave me in her work signature. Then she continued to use the number in her signature. That sums up TriHealth--make mistakes then blame others and make false accusations (I wouldn't be surprised if they reply to this with more gaslighting, false accusations, and refusal to admit they were wrong). Save yourself to trouble and go elsewhere.

From the owner: Discover optimal health and harmony at TriHealth Family Wellness Center, your premier family…read morewellness center in Wesley Chapel, FL. Our state-of-the-art facility is dedicated to nurturing the well-being of your entire family. From preventive services to personalized treatment plans, our experienced professionals prioritize your family's vitality. Explore a diverse range of health options, including Primary care, women’s health care, urgent care, medspa services, in house testing, medical clearance, work & school physicals and botox for migraines and more such as weight loss! With a commitment to excellence, we empower you to achieve lasting wellness in a warm and supportive environment. Elevate your family's health journey with TriHealth, your partner in holistic care.

Optimal Wellness is amazing! The staff is very friendly and knowledgeable. Luis explained each…read moreiv option in detail to ensure that we understood what was best for us. The atomsphere was beautiful, clean, and very zen. After our services, we went home to rest and felt like a million bucks. Thank you for optimal services! We will be back very soon. ~A. Simmons

Best place you can go to get healthier ! whether you're sick and need an IV or have any other…read morehealth concerns they will take great care of you ! Great owners ! great staff ! great results !

Viva aesthetics's team is helpful and thorough with explaining the process. Painless and quick,…read moreeasy appointments as well! Recommend.

Always friendly and they aim to please, very accommodating and answered all my questions. Lost…read moreclose to 30 pounds with them

This place is amazing! Tracy the owner and injector is amazing! She does amazing work to make me…read morelook and feel younger. She has the most gentle hands. And I'm someone who is terrified of needles. She used to be a NICU nurse and it shows. I can't even feel it when she pricks me for my Botox or filler. She is the only one I trust. She will even work with you on price of you get more than she one thing. I can never pass up a good deal and good service! Thanks Tracy, for making all my beauty dreams a reality!

I have been going to Tracy for many years and would follow her anywhere she goes. She enjoys what…read moreshe does and my results are amazing. Love her!!!

I had my second visit and had a very bad experience, I left there in so much pain, He supposedly…read morecrack my back and instantly I got an excruciating shooting pain ran up the left side into my neck, its been 6 days now and I still have the pain even under meds. What I hated the most is, he told me to go to the intensive care walk in and he acted like this is normal. I have been to several Chiropractors over my years and none has ever hurt me before. I can not move my head to the left without pain.

I came to this location as it was a recommended by co workers. I did not have to wait long. I was…read moretaken back for X-rays and medical history. Next, I was placed on an automatic massage table to prepare for the chiropractor. After a relaxing time, I was taken back to see the chiropractor. He immediately has me get on the table and begins tweaking me. He was knowledgeable but I felt rushed. This was my first ever time going to a chiropractor. He seemed like he was just going through the motion. Maybe it was just me. This was not my cup of tea and did not go back.

Horrible communication. Zero follow up. No real program or…read morestructure Dangerous they can dispense medications and not make contact except to upsell.

I was able to book an appointment almost immediately, which should have been a warning sign…read more The consultant (not sure what the correct term is) pitched their annual fee hormone replacement pellets so hard, before I was even able/allowed to make an appointment with the actual doctor or other medical professional, that I felt uncomfortable. While going over my brief "medical history" form, she made comments on my prescribed medications such as "wow they still have you taking that?" I am not opposed to trying the functional medicine approach, or I wouldn't have attempted my appointment, but this place just seemed so profit-hungry that my gut instinct was a big solid NO WAY. The lobby was clean and everyone I spoke with on the phone was friendly, but that's about all I liked.

We have been going to Peggy for years. She is our PCP but the office offers so many options to keep…read morepeople looking and feeling their best. It quick appointment times and Peggy truly cares about her patients. Recommends has down!

Dr. Peggy Demetriou is truly exceptional. She took her time, listened carefully, and her depth of…read moreknowledge is remarkable. This is easily one of the best primary care practices in Wesley Chapel. The front desk team was incredibly welcoming, and Doris was especially kind and attentive. Outstanding experience from start to finish.