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    Holiday Inn Express & Suites

    3.4 (27 reviews)
    Open Open 24 hours

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    TV Channel map in-room entertainment.
    Mick B.

    We had an enjoyable stay at this property for a leisure weekend. The hotel is either new or recently remodeled. It is immaculately clean throughout. They have a friendly and helpful staff. It is in a great location with lots of nearby shopping and dining. The property has a well-lit and what appears to be a safe parking lot. We had a comfortable room with great amenities. The bathroom was well laid out with plenty of space. We appreciated the complimentary toiletries. The included breakfast buffet was very good and we enjoyed our meals. We wished there could have been more fruit options but this was a small detail. We were looking forward to the pancake maker machine but it apparently was being repaired. We definitely would choose this property again when we are in the area.

    For the front desk

    Horrible customer service! Don't bother.Front desk person was asked a question and he said it wasn't his job. Never bothered to help otherwise and was extremely rude. So was manager when he called. Ugly attitudes.

    k-cup machine - nice touch!
    Kevin C.

    New Hotel, friendly staff and excellent accommodations. When we arrived we were treated with the utmost respect. The staff was super friendly, helpful with any questions that we had and were very knowledgeable. Our stay was fantastic and we really enjoyed staying here. The rooms were spacious, the bed was comfortable, the bathroom was large. Everything about the room was perfect except the TV's. They were nice, but they weren't smart TV's so we weren't able to log into Hulu, Amazon or Netflix to watch our shows. Breakfast - now this was a breakfast to behold! The 2 biggest cool factors was the pancake machine and the cinnamon rolls. Those cinnamon rolls were marvelous, I think I at 4 of them they were that delicious. The food area was kept clean, stocked and the food was hot. I appreciated this very much. My only other complaint was the very strong cleaning smell in the lobby and in the room. I like things to be clean but I think an order less cleaning agent would be recommended. I would definitely recommend staying here if you are in the area. This was a great stay and we really enjoyed it here.

    Bathroom
    Valerie C.

    Nice, new hotel with complementary breakfast. We stayed as part of a wedding block, and it was a nice experience. The breakfast was good with lots of variety. The cinnamon rolls were delicious! The pancake machine was neat, but the finished product was just ok. My only real complaints were that the lobby and our room smelled strongly of cleaning chemicals when we arrived, and the TV was not a smart TV, so we couldn't watch Netflix. Otherwise we had an overall great stay and would come back.

    Food from the free breakfast buffet: biscuits, sausage gravy, bacon and warm cinnamon buns
    Pamala S.

    This continues to be my go-to place to stay while in town. Quiet surroundings, well-appointed room with a Keurig (single-serve) coffee machine, microwave and mini refrigerator. Modern decor, clean and located near lots of food options and shopping. Golden Corral and CVS Pharmacy is in walking distance! The free breakfast offered each morning is absolutely delicious and better than most restaurants. There's something for everyone: pancakes, dry cereal, fresh fruit, biscuits, bacon or sausage, eggs, sausage gravy, toast, muffins, warm cinnamon buns, tea, coffee, juice water, etc Opportunities for improvement would be the installation of safety bars in the shower. Also, the bathroom floor was somewhat sticky under my slippers.

    Eye level dark hairs on a mostly white shower wall. Very obvious and very missed!

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    2 years ago

    A clean, quiet hotel. I liked the breakfast (varied). Minus the small pool and small towels.

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    5 years ago

    Best service, amazing breakfast, friendly employees Bri, Mia, Morgan, Mishel I appreciate everyone working in this Hotel

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    8 years ago

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    11 years ago

    great hotel. Nice, clean rooms, The staff treated me better than I get treated at home! Nice pool. Close to major attractions in Charlotte

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    12 years ago

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    Review Highlights - Holiday Inn Express & Suites

    Super clean, smelled good, a/c worked great, quiet, safe and super friendly.

    Mentioned in 3 reviews

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    Fairfield by Marriott Inn & Suites Charlotte Monroe

    Fairfield by Marriott Inn & Suites Charlotte Monroe

    (6 reviews)

    This weekend, March 20 8th-29 I had one of the most disappointing and disrespectful experiences at…read morea Marriott hotel. The Fairfield Marriott Charlotte at Monroe North Carolina. Front staff was rude, ill dressed, failed to have booked rooms available at time of check-in that were clean. I was there for a wedding, had asked for early check-in. While I know that cannot be guaranteed, the front desk staff made accommodations for other guests before me. When I was given a room well past the public check-in time, it was not clean. The duvet clearly had sheets or towels or something bunched up under it. I was now late for the wedding so I had to leave and asked them to make sure I had a clean room by the time I returned. the front desk supervisor argued with me when I came back in the evening and said that the room was clean. It was not. She was unapologetic for any of this experience. Appropriate staffing and housekeeping quality standards are severely lacking. This is a management issue. I have asked for the manager to call me, but she has not done so. This hotel manager is not doing her job. This was a waste of my points. I am completely dissatisfied with the experience and this is a stain on Marriott's reputation. I will, because of this, book my next reservations with Hilton properties. There are other hotels in the area. I will strongly encourage others to use one of those alternatives.

    This hotel is so clean and the staff is incredibly polite and friendly. Great access to Wingate…read moreUniversity and town. Out of the hustle of Charlotte. Lynard the front desk clerk was extremely kind and helpful. Thank you for making our quick trip stressless!

    Best Western Inn & Suites - Monroe - BW Monroe NC NKADA

    Best Western Inn & Suites - Monroe

    (14 reviews)

    $$

    Hotel is clean. Housekeeping staff does a good job. The maids don't steal. Breakfast is free. Beds…read moreare OK, pillows are not. Bathroom cleaned immaculately. My only issue is the toilet paper. While I appreciate foreign investment in our nation, this is America, not south west Asia-we use 2-ply toilet paper. If you aren't sure, ask the women- get an earful for sure. It's the little touches guys...that's what people remember. Toilet paper should not be a 'penny-wise, pound foolish' decision, as is the usual case in establishments of the BW genre. Overall, they do a reasonably good job. I don't much like the Charlotte area; however, if my affairs bring me back to that area, I will probably re-visit BW Monroe.

    Place was okay. Room seemed clean but also felt a little dingy. Pillows were tiny, half the size of…read morea regular pillow. Bed was pretty comfy--Bedding was not very soft or high quality but it smelled clean. Bathroom was a tight squeeze but everything worked ok. Breakfast sandwich was not good quality. Felt pretty safe-was quiet on a Tuesday night. Could still pretty much hear everything through walls. Looking a bit rundown, should have been cheaper, not really worth the money. Also, Best Western's "best price guarantee" is a crock. I'd probably try a different hotel but if I had to book again I would go through Kayak (or similar third party) since they wouldn't accept Super! Because they need a phone number to sign up. They did let us check out at noon instead of 11. Dumpster smell outside in the morning.

    Quality Inn & Suites

    Quality Inn & Suites

    (16 reviews)

    $$

    I DEFINITELY Would not recommend that you sleep at the Quality Inn in Monroe unless you are dead…read moretired and have the best ear plugs or if the only other option YOU HAVE is sleeping on the street. incredibly loud, because the room was about 20 feet from one of the busiest roads, walls are paper thin and there were no premium channels. This is a very old/old hotel and it shows. It has a very sleazy single door entrance too. But, I liked the waffles. You have to make them yourself, but they were good. And it was under $100. And to be fair the sheets and bed and room were clean. Price and waffles and clean room my reason why I gave it two stars instead of one. Noise is the biggest big issue. I would not recommend. Maybe get a room on the east side in the very back would have a quieter room. If you're desperate.

    I don't have anything bad to say about this place. It is definitely a budget accommodation in a…read moreslightly dated building however it totally serves its purpose for unexpected travel. As another reviewer said, this location is next to the hwy. Hwy 74 to be exact. The bad is that you can hear everything from your room but the good is its central location. It's within walking distance of Dollar General, Walmart, Lowe's, Logan's, Showmars and a number of other places. My king room had basic amenities: coffee maker, sofa, iron w/board (board was broken), microwave, fridge, flatscreen and desk. Individual climate control, outside room entry with covered awning. I do feel like the floor could have been vacuumed better around the desk, the towels could have been larger and the room smelled fresher...dated as I said earlier. The bed and pillows were quite comfy though. Breakfast was ok, definitely what I was expecting. Patty and link sausage, disk shaped eggs (not the best but did the job), cereal, danishes, hot coffee which was pretty descent with flavored creamer and make your own waffles. This was my favorite because out of every hotel, fancy or not, I've never come across cinnamon waffles. They were delicious! I checked in late but the staff was super friendly as if it were still mid-day, that's super rare these days. The morning staff was just as friendly and accommodating, all the way down to the breakfast attendant.

    Hyatt House Charlotte / Rea Farms - Breakfast Area

    Hyatt House Charlotte / Rea Farms

    (17 reviews)

    Very clean hotel that I have used quite often for business. Fresh breakfast every morning with good…read morestaff behind the scenes. Hotels are fair and clean and the front desk is helpful. Gym is nice as well.

    The staff were helpful and empathetic when there was an issue with garbage in our room. They…read morehappily moved us to another room immediately, which we were super grateful for. The only real issues we had with our room once we switched was the shower taking about 10 minutes to get fully hot the first time we used it - it must've been a room that doesn't get used frequently - and the floor being dirty. We found a bunch of hair and contact lenses on the living room floor. I'm really glad we found the contacts before my dog ate them. Otherwise, the rooms were spacious, and generally very quiet, we didn't hear a lot of noise from the hallways or adjacent rooms. The beds were super comfy. The AC unit was wonky, either too hot or too cold, but that's typical for hotel rooms. The hotel is in a great area in which we felt perfectly safe walking around my dog late at night. The entire area is very well lit and the property backs up to a large apartment complex so there are usually lots of people around. We really enjoyed walking around the shops and restaurants and large park next to the hotel. we met a lot of people who are all super friendly. There are lots of cleanup stations for dogs, too. The breakfast options were somewhat limited for vegetarians. They changed every day, but we appreciated having fresh fruit, yogurt, and especially the spicy potatoes, those were really delicious! It was also great having coffee and hot water for tea available 24/7. I don't think I'd stay here again because there seems to be a serious issue with housekeeping doing a poor job. There were also large piles of trash bags by the elevator nearly every time we got on/off so the hallways nearby smelled terrible. There are plenty of other hotels within half a mile, so I'd give them a shot instead.

    Holiday Inn Express & Suites - hotels - Updated May 2026

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