Great stay after a long drive. Melissa at the front desk was very helpful and accommodating. Rooms and beds were clean, comfortable, and the place was quiet at night. Breakfast was solid, and the fitness center was open 24 hours, which i appreciated. read more

Staff were amazing, polite and welcoming! Made the stay even better! Definitely a great experience!

Stayed at this hotel for work on and off for 6 months. I felt very at home, the rooms were always clean and beds are comfortable. Lola makes an amazing breakfast and after she knew what I liked would pack me hot breakfast sandwhiches to go for my day in construction. I would recommend this hotel to anyone. read more

Ok, I was working in Adrian and had to stay overnight. I grabbed some local food & beer and checked in. The girl working the desk was polite and she made a comment about starting work at 7:00am. I checked in at 19:00, and she said she was there until 23:00. She did look tried. Went to my room and it felt like a gestapo interrogation room. Put my stuff in the fridge and did my thing. Bathroom towels were not the greatest, let me explain. During my one night stay I made it a point to use all the towels. And found the towel on the bottom was the best towel..there was no rotating the cleaning process. This needs to improve. I really didn't care about the tv, it was old. I found some cool nat geo stuff, I was good. I gave it another star for how relatively quiet it was for a hotel. I have gathered time on the road and the hotel was full of weary travelers...oh yeah, massive rain from cleveland to Toledo for the whole trip heading westbound... Slept restless cause the stupid curtain the outside light would hit my pillow...pictures to follow. Is this place under construction? My room was clean but, what the fuck? I had to find a hotel in Cleveland one nite and it was the worst hotel compared to this. This holiday inn express has issues that definitely need to be addressed. I typically leave a dollar per day for a housekeeping tip, I left one dollar. Morning...........went down stairs to check out and grab some tea. Because after staying here there was NO way I was eating here!! So, I went to the front desk and told her I was checking out and she asked for my last name. I gave it to her and she said I can't find you? I said well I have a confirmation number if you need that and she still couldn't find it. I said well figure it out I plan to get some tea. Came back and she still couldn't find me in the system, I gave her my room key and I thought I was in some weird time loop....It was the same girl from last night who worked until 23:00 after, supposed, working an 18 hour shift. I checked out at 7:30. The breakfast area was closed and it was slightly uncomfortably how they had it set up.... Boy, this place needs some help for its workforce...and improvements all around....competition is in town.. read more

Holiday Inn Express Adrian - Used the towels, all of them. - Hotels Near Me - Adrian, Michigan

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After 4 nights finally got good night sleep. People next to us like to drink and fight, we call Front desk , they would call the next room and they would be quiet for 10 min. Finely I just said I'm calling the cops. Then the drunk ,loud mouth lady left. 4 stars to Lola 1 on the food ladies, her pancakes was great. read more

Race weekend. College drop off weekend. Excellent effort by the team. Was not in the room much. Perfect for what I needed.

This is the best hotel in Adrian, in my experience. The staff is super friendly, the food is delicious, and the service is excellent. There's no hot tub, and the indoor pool is small, shallow, and a bit chilly. It's also closed now due to the pandemic. The place is older than some other spots, though they're renovating it bit by bit. But these minor things did not detract from the positives for me. I enjoyed my stay, all things considered. HIE will be my first choice if I need a hotel again! read more

Completely understaffed.. garbage overflowing, very dirty Sydney was only person working front desk.. she was awesome but completely overwhelmed.... Who owns this place, embarrassing!!! read more

Clean. Nice chase/chair in room. Spacious, clean. Noisy neighbors/walls doors could be more....... read more

Booked a room on a major event weekend. Not only did hotel not honor the reservation which I showed evidence of--they offered no empathy, no apology, and no assistance to find a room. An employee is wearing a pot t-shirt while working which further makes me question the manager on duty, her customer service, and leadership of the team. We will not be utilizing this hotel--and we will be booking 20 nights/yr over the next four years. So much for IHG status...it obviously meant nothing. read more

"We should stay here all the time" got the suite and it was sweet. clean. Prompt service. There was conference table in my room! OMG. And an L couch. 2 TVs. read more

Not a good stay. TVs didn't have a solid signal so no movie watching. They would be ok for three seconds and freeze up for 10. Then the smoke detectors went off several times at 1:30 in the morning. Ok, fine, we will sleep in but no luck. They went off again at 7:30 AM. Breakfast was ok. Don't recommend this location. read more

This is a 4-star rating based on relativity- there are no other decent hotels around Adrian, MI. I'd advise staying in Ann Arbor and commuting here if you can't or don't want to stay here. The rooms are, for the most part, standard Holiday Inn Express rooms. There is an indoor pool which is open all year long. Breakfast is complimentary. If you want to stay here, you need to book at least 2 weeks in advance, since it fills up fast. read more

Below is the email I sent to the GM of Holiday Inn Adrian after their website would not allow my 2 star review - no email back from the GM at the time of this posting 10 days ago. Since no call and no email back I am posting this review "I have stayed in this establishment at least twice a year over the past 5+ years and never had issues with anything until out most recent stay - June 18 - 20 We arrived approx. 2:45 PM - a few minutes early for check-in. We did our paperwork and were assigned to room 316 however we were told we could not have keys because the room was not ready. Staff member suggested that we sit in the breakfast area and relax, have a cup of coffee while we waited. We did just that and at 3:40 PM we had not been called over to pick up our keys, despite others being checked in. When I inquired about our room, I was told there was an issue with the original room and we would receive an "upgrade" for our inconvenience. The upgrade was to be moved to room 106 which included a hot tub. What it also included was for our room to be located beneath the visiting baseball team. Members of the baseball team ran up and down the stairs adjacent to our room all three nights of our stay until 2 AM. At one point someone was dragging a suitcase down the stairs. I mentioned it to the front desk clerk on Friday morning. She said others had mentioned the noise and someone would speak to those folks but really feel like she was insincere and was only telling me this to make me go away. Maybe if the elevator worked better people would be less inclined to use the stairs." They have got to have the slowest elevator EVER and its been that way in all the years I have stayed there. The springs on the door hinges need adjusted - unless you manually close the doors they slam and disturb everyone around them. We departed on Sunday, exhausted and disgusted with our stay. For the price of $139 per night plus all the state and local taxes I feel the accommodations could be better - rooms should be ready on time and when a guest has a legitimate complaint it need to be dealt with. The biggest problem is that Holiday Inn Express can get away with substandard service because its all Adrian has to offer... the other hotels in the city are less nice so there are few choices and they certainly are not going to ask a group to leave despite complaints of a few single family guests complaints. We stopped in mid Kentucky less than halfway home because we were just too exhausted from the lack of rest in Adrian. We stayed at a nicer, quieter hotel for around 40 percent less than the $139 we gave to HIE read more

Not a bad place to stay for a weekend. There were a lot of people there for the Spartan Race at the Speedway but couldn't tell when in the room. I couldn't hear anything except for people going up and down the stairs very hard. We had the room by the stairs. When we checked in, the guy at the front desk was nice and cool and collected. Quite a few us were checking in at the same time but he did a great job and was getting us through in a timely fashion. The room itself was decent size, clean and comfy pillows. I liked how they had 2 types of pillows, Soft and firm. And the bed didn't feel lumpy at all. Pretty comfortable. The bathroom is like any other bathroom but the shower head felt like a pressure wash. It was kind of nice to get the mud off of my skin from the race but like to keep my skin, thank you. My boyfriend loved it, but I am more the gentle shower kind of gal. I was a bit bummed that there was no hot tub in the pool area and the pool was a bit on the small end. Not a deal breaker, just would have been nice. The chlorine was strong!! My eyes started stinging when I walked into the pool area and very thick air from it too. The complimentary breakfast was pretty good. Had a good selection of items to chose from and was nice and hot! The staff did a great job keeping it filled since us, hungry warriors :-p, were filling up for the big day. I had a good stay and will rebook here if I do this race again. read more

Stayed here overnight to visit family in the area. Was very clean and nice! Breakfast was great...there were waffles, muffins, yogurt, juice, coffee, eggs, etc. A wonderful/comfortable, quick stay but I am sure we will be back. read more

It's a standard Holiday Inn Express which makes it pretty good already. The thing that puts this place on the four star map is the service. My GF and I stayed there on Christmas when absolutely no restaurants or grocery stores were open. We were screwed but the lady up front suggested we go to 7-eleven and pick up a frozen pizza. She then took it to the kitchen and cooked it for us. Completely awesome, thank you Michelle! read more

Stay away. Looks clean and all but you better think twice if you stay. The place is so poorly run that the staff won't look you in the eye - fearing retribution. I got a nasty phone call during my several week's stay saying my reservation had ended, which was a complete lie. They had obviously overbooked the hotel and they literally gave me 30 mins to leave or they threatened to pull all of my stuff out of my room. The manager is a horrible person who didn't even acknowledge me as I had to clear out my room. I went to the Carlton Lodge where there are actual humans working. Odd that they would kick out someone that actually left tips for the maid service and spoke regularly with the staff at breakfast time - a staff who clearly hate their jobs. Interesting to see other commenters that had similar bad customer service. Can't wait until the new Hampton opens and we can say goodbye to this place. A dead fish stinks from the head! read more

Just spent Friday night November 5th, 2016. Front desk person wasn't friendly she was cold and none helping. Made reservations late last night for tonight and lo and behold they came out for last night not today. When trying to straighten it out she would not budge she said to bad and only has one room for tonight at a lot more money than we had been quoted. Took the new room and called our booking person later that night and got everything worked out but with no help form the desk. The room wasn't very clean. The carpets were dirty. The bed look like someone had slept in it. The pool area wasn't very clean and they said when we booked this motel that they had a hot tub and a pool. No hot tub just a pool and very cold not even warm water. We always stay at Holiday Inns because of the great ratings they have. Plus we have never seen anything like this before. Just unbelievable. read more

I am disappointed that this hotel does not have a refrigerator or a microwave in the rooms. It makes it very inconvenient for anything more than a one night stay. The selection of TV channels is also very poor. They don't even have a listing of what networks are on which channels. I travel a lot, and generally stay at a Holiday Inn, for the price this one charges, I expect more. read more

Amazing customer service by Jamie at the front desk! We were booked for the night but the pool was just being filled after resurfacing. Seeing our disappointment Jamie went out of his way to be empathetic and make things better for us. We will definitely stay here in the future! read more