This is an ok hotel with overall nice staff, but it has important flaws: odor problems, not greatly…read morelocated, abusive checking-in practices and serious problems with the design of the rooms. I'll explain: The location is not great. It is in front of the cargo harbor and the surroundings are dead. It is disconnected from the city and there is not even a cafe around. There are not Ubers coming here most of the time. Believe it or not, the check in "starts" at 3 pm. I wrote them in advance requesting them to be sensitive to the fact that I was traveling transcontinentally, but, even though they confirmed that the hotel had available rooms when I arrived in the morning, there was no way for them to avoid making me wait untill late afternoon to get access to my room.: In a totally unusual manner, they start giving rooms almost at dinner time. Very insensitive, not-making-sense-at-all and unlike the way any serious hotel deals with check in time. When I finally got my room, the bathroom had drainage issues and the whole room had an awful sewage smell, that did not go at any time during the two days I stayed there. Quite unpleasant. On top of that, the room is poorly designed. The bathroom has no door, so that, if you share the room with someone else, one is waken up by the light of the bathroom being used by the other person, in the middle of the night (can you believe no one thought about something as basic as this during the design process?). Overall: I would not recommend to use this hotel. This city has tons of good hotels, no need to come to the not-great one.

Standard AC hotel…read more This is a business chain with characteristic smart modern decor and service. Excellent value. Scrupulously clean. Good sized rooms. Rooftop pool. Easy walk into the city centre. Underground car park is a bit bijou if you're trying to park a rental car. (Don't hire a big one, for goodness sake - or make sure it comes with rear view cameras.) Definitely recommended. (Wifi and minibar is free if you're a Marriott Elite member in an exec room. We had to remind them, but all got sorted out easily.)

This is a lovely-looking property. But there are a lot of problems. The first room to which we were…read moreassigned had a foul smell of sewer gas. So we asked for a change and were happily assigned another (smaller) room. Unfortunately the air conditioning did not work. In the third room, the shower leaked so badly that every wash up became a disaster. So for a lovely property, and one where the staff seem particularly efficient and friendly, the engineering department needs to step up its game.

One of only a handful of 5 star hotels in Alicante, this exemplary property is right in the action…read more Surrounded by a plethora of outstanding bars, nightclubs and eateries festering local favorites, tapas, middle eastern, Indian, Chinese, Japanese and Thai food. The marina across the main road makes for a lovely stroll in the evenings. Even the happening Marmarela and Ocean Race Museum is just 10 minute walk away. Smartly designed rooms with old world architectural accents throughout juxtaposed with modern practicality and efficiency. Exemplary hospitality staff who go out of their way to care well for you. Stunning view of the "face of the moor" castle from the rooftop pool and bar.

Fantastic hotel and restaurant! + Hotel is a beautifully…read morerenovated old villa with all modern comforts and facilities. + Everything you need for a holiday under "one" roof. + Seaview and balcony add to the luxurious feeling of the room. + free minibar with drinks + Easy access to two beautiful small beaches. + Parking in your own garage! But reserve well before-hand! - We requested a double room but had two single beds pushed together wioth a gap between them. - No iron in the room. Restaurant truly lives up to its Michelin stars! +Fantastic professional and friendly staff. +Very large selection of Spanish and international wines and a professional to recommend the one for your meal and taste. + Very creative and tasteful food from quality products. + Panoramic seaview - a bit too cold air-condition

Excellent Hotel!…read more From the moment you check in, you already know this is going to be a great hotel. The rooms are fantastic! Super clean, Spotless! With breathtaking views of the Mediterranean. The front desk always willing to help. The Room Service always asking if everything is good. The breakfast buffet was honestly one of the best I have seen in years. Endless options, fresh squeezed orange juice and excellent coffee. The second day they already had my coffee (as I preferred the day before) ready before I even ask for it. Usually you just find this service at 5 star hotels like Four Seasons or Ritz where they have a system to track guests preferences between locations/stays. I went for business 4 days, and after eating at 4 different high end restaurants, I can assure you that the hotel restaurant was the best one of all of them. Also, the Spa was really nice. Highly recommended!! We will come back soon.

It was a wonderful experience! Beautiful view of the…read moreMediterranean and of Alicante. Hotel clean, well staffed. Cleaning ladies were outstanding. The room was always cleaned very well and promptly. Perfect location, close to the heart of Alicante! Lots of staff at reception, it is welcoming and safe. Manager was very helpful in dealing with my husband's medical needs. Will return again!

Muy Bueno!! 6 days in a suite at this place is a perfect…read moreunwind. Strolling down the malecon, eating gelato, being safe, amazing beach........ Ahhh, Alicante Keep up the good work and we will see you again next time we are in Spain!!

Superb from the moment we arrived late night to our 5am departure. We met I think Jorge on booking…read morein - lovely greeting and room sorted quickly. Our room was two rooms a sitting room, a bedroom with a bathroom and a bidet. 10 stars for any hotel that provides a bidet. Viva España. We had a kettle and in 8 nights we used it once. Why on Earth would anyone make coffee in the room surrounded by places making some of the nicest coffees we've had in a long time. We had a fridge which was put to great use and the air con was top notch. The bed was cosy the view was fabulous. The breakfast choices were pretty good. Like all hotels the coffee could be better but it was fine for machines - we are just very fussy. The scrambled egg was delicious. We mention it as often this is dried out or cold in many hotels. The mushrooms were real tasty too - scrambled was available daily but mushrooms were now and again. If you have a sweet tooth there are plenty of sweet treats, jams, honey, cakes, biscuits. It's been a long time since I saw Marie biscuits. The ladies cleaning the rooms do a real good job. The staff are friendly and courteous but can be under a tad of pressure at times at breakfast. The bar staff make ace cocktails on 26th floor and the views are stunning. I only had credit card and wanted to tip at the bar but it wasn't straightforward using a card. The only thing we found tedious was having to wait on the lifts but it was occasional. You need a key card to work the lift or you're going nowhere. The lift on the right as you face them goes to 26 floor but the one on the left stops at 25. We are likely to return. If you want to buy some essentials go out the front door and turn left immediately - you'll be walking away from the sea. There's a supermarket on the same side of the street about 1/2 minutes Suma I think. They'll rip you off. Keep walking uphill you'll see a KFC and a Five Guys and when you get near the top by the main road on the right hand side there's an excellent home bakery with a good supermarket next door. Across the main road is the stunning huge meat, fish and vegetable market - Mercado. Looks like the entrance to a train station. Bombon Boss cafes are excellent coffee stops.

The location was the best thing about this place given the lower cost of a room. You are one block…read morefrom the ocean. There is a very nice walkway with small shops along the port. The beach itself, is within easy walking distance. The room was quite small and the elevators - all two of them - were small and inadequate for a 23 or 24 story building. Breakfast buffet was adequate for the price. The hotel staff spoke excellent English and were friendly. I especially appreciated them letting me e-mail documents to them for printing. If you are traveling on a budget and want to be close or on the Mediterranean, this is a good choice. I would actually rate this hotel about a 3 1/2.

We were so happy with our stay at this place! The hotel had pretty much everything we could have…read moreasked for. We were four girls looking for a relaxing break after finishing college exams. The rooms aren't massive but they're very comfortable and both rooms had stunning views over the sea. The rooms are of course very good value and the location is pretty perfect, few minutes walk to the beach and maybe fifteen or twenty minutes into the centre of town where we ate and drank every night. The first night we were all wrecked so stayed in for the hotel dinner. We didn't get down there until probably 10, and it closes at 11, so the food wasn't the freshest and the selection was kind of random. It was also the middle of May so not peak season by a long shot and dinner was virtually empty. We also learned that it's possible to eat for very little in Alicante so it was overpriced for what it was, though you get a drink with the price of 12 euro. On our last morning however we had the breakfast and it was fantastic. Full continental, plenty of cereals and breads, donuts and pastries, juice, toast and all buffet for 9 euro. It's worth making it down, because we didn't find many places in town that did a traditional brekkie. We were disappointed on the first day to hear that the pool was actually closed until the middle of June, but as it turns out, people will hop in for a dip regardless, and the bar by the pool is still open. We didn't use the other facilities except for the gym, which is a glass box on the roof of the swimming pool bar. I'd advise anyone intending on a workout to do so either before afternoon or after sunset, because in the evening the sun is hitting directly into the gym and it's an absolute sweat-box-- not to mention the metal weights and machines are scorching! Nice for a good sweat but not the most comfortable and the air-con isn't always effective. I don't think there was much in the negative at this hotel. The cocktails by the pool are limited and very, very sweet-- both Mojito and Cosmo had added sugar and were really only vaguely worth calling those names. They were tasty enough but not very much like an actual Mojito or Cosmo. The elevators are also a bit slow, but we were on the 10th floor, so not surprising. The staff are generally quite nice, not all speak great English but most did and were helpful. They will hold bags at the desk if you have time to kill before check-in/after check-out. If I were coming back to Alicante I would definitely be happy to stay here again.

+ The beds was good and the view over the congress was nice. Chill with different music-options in…read morethe bathroom. Good air-conditon, free and good wi-fi in the room. Good to have fridge/mini-bar and safe on the room. Excellent service in the hotel-bar and in the restaurant also. The food was tasty, specially the lamb-menu in the restaurant and the buffalo-wings-menu in the bar! Most of the receptionists was also doing a great servicejob. The swimming pool area was relaxing and fine. The breakfast was good and the service was even better. - Little boring fitness-room, they should buy some heavy weights for squats and deadlift. To cold water in the bubble bath/jacuzi. Deposit to use towels for the swimming-pool, should just be nearby the swimming pool instead, Wall-to-wall carpet on the room. Little far from the city and verry far away from the beach. The hotel should get a couple of hotel busses/cars to offer to the hotel-guests, since the tram took way to long time from the beach.

We usually stay in Sercotels because they are very reliable. This one had a nice pool, it was well…read moreair-conditioned, the staff was friendly, and the room service great. If I were to return to Valencia, I would definitely stay there again. It is not located in the center of the city, but it is easy to get there by bus or metro, and it is easy to park. Plus, there are many nice restaurants and bars in this area.